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AC hardwired (with Battery Back-Up) Ionization

Ratings & Reviews for Kidde AC hardwired (with Battery Back-Up) Ionization

3.8
188
Review
 3.8 out of 5
188 Reviews


48% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product has mixed reviews. Many users report positive experiences with easy installation, reliable performance, and convenient features. However, a significant number of customers describe issues, including frequent false alarms, persistent low-battery chirping, and malfunctions requiring replacement. Some users also express concerns about the alarm's sensitivity, with it triggering from normal cooking activities. Overall, the product appears to have reliability and quality control problems that make it an unreliable choice for many customers.

Customer review summary generated by AI, including incentivized reviews.
188 Customer Reviews

Model 12060A failed 2 years after installation

Would Not Recommend

My builder installed Kidde 12060A smoke detectors in 2014. I replaced all 7 units in 2023. Now one of those 3023 units has failed. I’ve replaced the 9 v battery with a know good battery twice in the last day and a half. Chirping started up again 8 hours later after both recent battery replacements. This model is no longer available.

November 25, 2025

From Kidde

Response from Kidde Team

Thanks for your message and for reaching out to Kidde. Two short chirps every 30 seconds indicate that the alarm has reached the end of its useful lif...

Kidde TeamDecember 12, 2025

Not happy

I just replaced two of them just a couple of years ago and they beep without a cause! I've replaced the batteries and still the same one beeping!! I had to disconnect the both of them to prevent the beeping noise.

November 10, 2025

From Kidde

Response from Kidde Team

Thanks for your message and for reaching out to Kidde. A chirp every 60 seconds is the alarm’s low-battery alert. Please install fresh, approved batte...

Kidde TeamDecember 12, 2025

Horrible.

They suck. Small fonts while leaving large empty areas. Will beep after battery replacement. No manual on the website (they push 'smart' models).

November 4, 2025

From Kidde

Response from Kidde Team

We appreciate you bringing this to our attention. Our team is here to help and would be happy to discuss your concerns. Please give us a call at 1-800...

Kidde TeamDecember 13, 2025

Not happy

Would Not Recommend

I bought this smoke alarm 3/27/23 . Here it is 10/24/25 only 3 years and it started chirping, changed the battery hit the reset button. It was fine for a couple hours, then chirped again. Hit the reset button and kept chirping every once in a while so had to go buy a new one. I thought these were supposed to last 8 to 10 years. that’s why we pay the money that we pay for the good ones or at least we thought it was good.

October 28, 2025

From Kidde

Response from Kidde Team

Thanks for your message and for reaching out to Kidde, Joyce. A chirp every 60 seconds is the alarm’s low-battery alert. Please install fresh, approve...

Kidde TeamDecember 23, 2025

Can't turn it OFF !

Would Not Recommend

Same issue as many others...... repeated chirping from hardwired wall section.....tried several new batteries, cannot silence the chirping. Want to go back to unwired battery units 'old school' which NEVER failed.

October 26, 2025

From Kidde

Failed Quickly and no disposal info

Our detector failed via intermittent chirping after less than a year and replacing the still-good battery did not help. This is compounded by lack of info on the Kidde website on whether this detector is OK to dispose of in regular trash or if it must be taken to a hazardous waste facility. Avoid ionizing detectors like this one!

September 27, 2025

From Kidde

Poor quality, only last about 3 months

Replaced 8 units that worked for over 10 years. These 8 Kidde i2060A units won't last 4 months. Keep going off, acting like the battery is dead (this is a hard wired with Battery back up model). Getting tired to trying new 9v batteries (9v batteries are not cheap). Have gone through all the battery brands the manufacturer says to use, no good. When you take the batteries out, they test brand new on a multimeter. Only option is to replace the units. Pure junk.

September 10, 2025

From Kidde

No Good

Would Not Recommend

I have 9 of these hard wired smoke alarms in my house, they were installed August 2024. They have started going off 3am randomly and now they are blinking red. Changed all the batteries several times tried to reset nothing works. Would like a refund on the 12 units I purchased, would not recommend Kidde to anyone. Used to be a reliable product.

August 14, 2025

From Kidde

Perfect 2 am wake up call when you want it or not

Would Not Recommend

Seriously for a device that is suppose to save lives, these things are killing me and my family. They randomly go off for no reason between the hours of 12 midnight and 4 am. We replace batteries, clean them with compressed air/ vacuum cleaner per the instructions, and even dropped a couple hundred bucks replacing them all in my house, yet some how they go off These things suck

August 13, 2025

From Kidde

False alarms

Would Not Recommend

Had these installed by an electrician when we upgraded our electrical panel. Had them for two years, had a few issues with false alarms going off. Now, recently, they keep giving false alarms. I even had to leave work early once because a neighbour alerted us. There seems to be a lot of negative reviews for this product, so buyer beware. Will be replacing them with another brand. I would give zero stars if I could.

August 13, 2025

From Kidde

Please PLEASE don't waste time & money

Would Not Recommend

On the wall less than 2 months. Chirps. CONSTANTLY. Should have read the reviews first. This is awful.

August 11, 2025

From Kidde

Way too sensitive!!!

Would Not Recommend

I replaced an older kidde model with this one because the older model was discontinued. I was hoping I could just swap out the units but the wire and base didn't match so it was an ordeal. The older model was great but this one has given me so much anxiety. It randomly chirps (not low battery) and sets my dog off in a panic. Everytime I cook I have to set a fan understand to blow any whisper of smoke away or it'll go off. I've been showering with the bathroom door open and the steam from my show...

August 9, 2025

From Kidde

Awful

Moved into our house that has these. House built in 2018. Starting 2 months ago, these go off randomly and like everyone else mentioned, only at night! I’m pretty sure at this point if there was a real fire I wouldn’t even believe it.

July 30, 2025

From Kidde

Please replace with a good model

Would Not Recommend

I bought this product 2 years ago and its functioning right. Tried lots of new batteries and no change, its ok for a little while then beeps again at 3am. I have two units and both need replacing as I don't trust them.

July 19, 2025

From Kidde

The hush button is useless. Batteries are junk.

Would Not Recommend

These are junk. Mine has never worked properly. It was in the hall outside of the kitchen. The test/hush button silences the alarm for 2 seconds. I covered it with the red plastic cover and it still go off any time I fry for a few minutes. How are we supposed to cook in the kitchen when the hush button does not hush? Kidde back-up batteries are a joke. Year old, originally installed batteries showing 9.1 volts cause the chirp, chirp. The chirp software appears to only work at 3 am. i12060A Mfg...

July 5, 2025

From Kidde

Response from Kidde Team

We appreciate you bringing this to our attention. Our team is here to help and would be happy to discuss your concerns. Please give us a call at 1-800...

Kidde TeamJuly 18, 2025

Don't Buy!

Moved into a house with these alarms. They are awful! They go off when a ceiling fan is on, they use up batteries like crazy and you have to change them every six months! I hate this product and I have about 12 of them in my house! Don't buy this smoke alarm if you value your sanity!

July 2, 2025

From Kidde

Response from Kidde Team

Hi Brenda, we hope you’ll give us another opportunity. Please give us a call 1-800-880-6788 or email Kidde.Social.Care@carrier.com, and we'll take a l...

Kidde TeamJuly 4, 2025

Too sensitive

Would Not Recommend

Too sensitive, can’t cook. Even with windows and doors open alarm goes off. Total nuisance.

May 29, 2025

From Kidde

Response from Kidde Team

Thank you for bringing this to our attention. Your satisfaction is important to us. Please get in touch with us at 1-800-880-6788 or email Kidde.Socia...

Kidde TeamMay 30, 2025

Not for the kitchen

Super sensitive to cooking fumes. Don't use this one if you like to cook.

May 27, 2025

From Kidde

Response from Kidde Team

Hi Ray, thank you for your feedback. Our team is here to help and would be happy to discuss your concerns. Please don’t hesitate to give us a call at ...

Kidde TeamMay 30, 2025

False alarms, always in the middle of the night

We have 6 of these, manufacture date 2019. Last year Kidde replaced one unit under warranty because of spurious alarms in the middle of the night. Last night we had another false alarm, again int the middle of the night, but this time we couldn't identify the initiating unit because NONE of the units showed the red LED.

May 8, 2025

From Kidde

Response from Kidde Team

Hi there, thank you for sharing your experience with us. Our team is here to help and would be happy to discuss your concerns. Please don’t hesitate t...

Kidde TeamMay 9, 2025

Creepy but reliable

Would Recommend

My kidde i12060a never had any false alarms for 10 years this smoke detector was great and it never went off except when it always creeps me out when I sleep because it always blinks red every like 30 seconds.

April 15, 2025

From Kidde

Response from Kidde Team

Your feedback is valuable and much appreciated!

Kidde TeamApril 16, 2025