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AC hardwired (with Battery Back-Up) Ionization

Ratings & Reviews for Kidde AC hardwired (with Battery Back-Up) Ionization

3.8
188
Review
 3.8 out of 5
188 Reviews


48% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product has mixed reviews. Many users report positive experiences with easy installation, reliable performance, and convenient features. However, a significant number of customers describe issues, including frequent false alarms, persistent low-battery chirping, and malfunctions requiring replacement. Some users also express concerns about the alarm's sensitivity, with it triggering from normal cooking activities. Overall, the product appears to have reliability and quality control problems that make it an unreliable choice for many customers.

Customer review summary generated by AI, including incentivized reviews.
188 Customer Reviews

Poor quality

Would Not Recommend

My home was built and we moved there in spring of 2018. I have 10 of these detectors spread around my home. As of today i have replaced 6 so far. Most common issue is the 9v battery tension spring. It doesn’t hold tension to the terminals so the unit keeps chirping as if the battery is dead or missing.

January 4, 2022

From Kidde

Response from Customer Care

Hi Putt, Thanks for reaching out. We value your input and would like to assist if possible. Please call Kidde support at 1-800-880-6788. Open Monday t...

Customer CareJanuary 10, 2022

Easy to install

Would Recommend

[This review was collected as part of a promotion.] I am using the Kidde i12060 Hardwire with Smoke Alarm with Front Load Battery Backup to replace the original hardware smoke alarms in my condo. The current ones do not have battery backups in them which in South Florida you definitely need because we lose power too often. They were easy to install and I like that the battery is located in the front provides for easy access. It’s not the first type of Kidde smoke alarm I’ve had, by order of our ...

January 3, 2022

From Kidde

Response from Customer Care

Hi Snoopy327, Thank you for your review! We appreciate your feedback and look forward to assisting you with home safety and protecting every moment.

Customer CareJanuary 10, 2022

Excellent quality smoke detectors!

Great smoke detectors!! Easy to install as replacements - our first ones lasted 15 years!

December 31, 2021

From Kidde

Response from Customer Care

Hello W&L Maust, Thank you for your review! We appreciate your feedback and look forward to assisting you with home safety and protecting every moment...

Customer CareJanuary 4, 2022

Alarmingly Useful

Would Recommend

[This review was collected as part of a promotion.] We got Kiddie i12060 smoke alarm. It needs to be hardwired into the wall to work and comes with a convenient front loading battery compartment. These work well so far. No annoying beeps. It doesnt go off when I boil water or steam the bathroom. I recommend Kiddie brand smoke alarms.

December 29, 2021

From Kidde

Response from Customer Care

Hello MamaCourdles, Thank you for your review! We appreciate your feedback and look forward to assisting you with home safety and protecting every mom...

Customer CareJanuary 4, 2022

Great!

Would Recommend

[This review was collected as part of a promotion.] Great smoke detector that hooks up via hardwire and also includes a battery back up. There is a push battery door on the front of the detector which makes it easy to access. Installation went smooth, this includes new wires to hard wire to the existing location and the smoke detector itself also includes a dust cover if needed for remodeling/construction. I love the hush button. I have a smoke detector located in my kitchen and I set it off whe...

December 29, 2021

From Kidde

Response from Customer Care

Hello Ju5tscream, Thank you for your review! We appreciate your feedback and look forward to assisting you with home safety and protecting every momen...

Customer CareDecember 31, 2021

Safer!

Would Recommend

[This review was collected as part of a promotion.] This kidde smoke alarm with battery backup makes us feel so much safer. The battery compartment is so easy to get to, we do not have to remove the whole alarm when the time comes to change the battery.

December 27, 2021

From Kidde

Response from Customer Care

Hello Sheila, Thank you for your review! We appreciate your feedback and look forward to assisting you with home safety and protecting every moment.

Customer CareDecember 31, 2021

A smoke alarm that everyone should have!

Would Recommend

[This review was collected as part of a promotion.] I love everything about the Kidde i12060 Hardwire with Smoke Alarm with Front Load Battery Backup alarm. The front load battery is a game changer for us. Makes it so much easier when it comes to to replace the battery. Absolutely love that these units are InterConnectable! Knowing that all of these in your home or office can being connected so that they all go off if one is triggered gives us a much safer feeling, no matter where we are. Super ...

December 26, 2021

From Kidde

Response from Customer Care

Hello packerfantimmy, Thank you for your review! We appreciate your feedback and look forward to assisting you with home safety and protecting every m...

Customer CareJanuary 4, 2022

Trusty Alarm

Would Recommend

[This review was collected as part of a promotion.] I trust the Kidde name in fire prevention, I was very happy to use the Kidde i2060 hardwire smoke alarm with battery backup when it was time to replace the smoke alarms in my home. This alarm is very convenient because the backup battery is accessible from the front, and you don't have to pull the whole alarm down to change it. The tone of this alarm is very loud and you can hear it throughout the whole house. Kidde to me means good quality, a...

December 25, 2021

From Kidde

Response from Customer Care

Hello leah1242, Thank you for your review! We appreciate your feedback and look forward to assisting you with home safety and protecting every moment....

Customer CareJanuary 4, 2022

Awesome sauce.

Would Recommend

[This review was collected as part of a promotion.] This kit was great for sitting up in our new office. Easy to install and have worked flawless since we install them. It's my first time using something from this brand but it has won me over and I will seek them if I ever need more.

December 25, 2021

From Kidde

Response from Customer Care

Hello Alaoiswolf, Thank you for your review! We appreciate your feedback and look forward to assisting you with home safety and protecting every momen...

Customer CareJanuary 4, 2022

Great smoke alarm

Would Recommend

[This review was collected as part of a promotion.] Wow, this is one of the best smoke alarms that I have seen. I love that it comes with a dust protector. Comes with a battery and the battery is a front-loaded alarm.

December 25, 2021

From Kidde

Response from Customer Care

Hello cat567, Thank you for your review! We appreciate your feedback and look forward to assisting you with home safety and protecting every moment.

Customer CareJanuary 4, 2022

Great Value

Would Recommend

[This review was collected as part of a promotion.] Definitely recommend this smoke detector for the value. They look and preform great.

December 25, 2021

From Kidde

Response from Customer Care

Hello Foxy77, Thank you for your review! We appreciate your feedback and look forward to assisting you with home safety and protecting every moment.

Customer CareJanuary 4, 2022

This is a winner!

Would Recommend

[This review was collected as part of a promotion.] I selected the Kidde FireX smoke alarm because it promised a quick, easy install — and it was. Oh and did I mention you can replace the battery WITHOUT removing the alarm from the bracket? Very convenient, a huge plus. Installed one in each of my two story house.

December 20, 2021

From Kidde

Response from Customer Care

Hello jeal1007 Thank you for your review! We appreciate your feedback and look forward to assisting you with home safety and protecting every moment.

Customer CareDecember 21, 2021

Great

Would Recommend

[This review was collected as part of a promotion.] I got these smoke alarms a few weeks ago to instal in our house we just moved to because they had out dated smoke alarms. These are very well updated and seem to work very well.

December 20, 2021

From Kidde

Response from Customer Care

Hello Salomon11, Thank you for your review! We appreciate your feedback and look forward to assisting you with home safety and protecting every moment...

Customer CareDecember 21, 2021

Works great!

Would Recommend

[This review was collected as part of a promotion.] I installed my Kidde i12060 Hardwire with Smoke Alarm with Front Load Battery Backup in every room of my house, plus the attic, and basement. I feel much safer now. My brother hardwired most of them, and a couple I'm just using the battery. They were easy to install. I have peace of mind knowing my family will be safer.

December 20, 2021

From Kidde

Response from Customer Care

Hello Pattykat515, Thank you for your review! We appreciate your feedback and look forward to assisting you with home safety and protecting every mome...

Customer CareDecember 21, 2021

Works great!

Would Recommend

[This review was collected as part of a promotion.] These are the best Smoke Alarms ever! Kidde brand is reliable and has a great reputation of building quality products to keep our Families safe! WE tested ours out as soon as we got it and they work great! So happy with Kidde Brand Fire Alarms!

December 18, 2021

From Kidde

Response from Customer Care

Hello ConnieH, Thank you for your review! We appreciate your feedback and look forward to assisting you with home safety and protecting every moment.

Customer CareDecember 20, 2021

EASY INSTALLATION

Would Recommend

[This review was collected as part of a promotion.] I've never tried this brand of this smoke detector / alarm. It was easy to install since I already have the in celing hardwire connection installed, I just plugged it in, attached it to the ceiling mount, which was included along with hardwire connection adapters. I pushed the test button and everything was all set; it works fine.

December 17, 2021

From Kidde

Response from Customer Care

Hello Japetto, Thank you for your review! We appreciate your feedback and look forward to assisting you with home safety and protecting every moment.

Customer CareDecember 20, 2021

Kidde i12060 Hardwire with Smoke Alarm with Front

Would Recommend

[This review was collected as part of a promotion.] This is the best smoke detector there is I love that it has battery back up in it

December 17, 2021

From Kidde

Response from Customer Care

Hello crazy11822, Thank you for your review! We appreciate your feedback and look forward to assisting you with home safety and protecting every momen...

Customer CareDecember 20, 2021

Good stuff

Would Recommend

[This review was collected as part of a promotion.] With the name of kiddie we know that is a good name. Installing the units was very easy. Instructions were easy to follow as well. In no time at all.

December 17, 2021

From Kidde

Response from Customer Care

Hello Rickster1221, Thank you for your review! We appreciate your feedback and look forward to assisting you with home safety and protecting every mom...

Customer CareDecember 17, 2021

Poor product

Would Not Recommend

I just installed these a year ago for intermittent chirping and I already have another one chirping during the night exactly 7 days apart, 4 weeks in a row now. Battery has been changed.

December 16, 2021

From Kidde

Response from Customer Care

Hello Martin64, Thanks for reaching out. We value your input and would like to assist if possible. Please call Kidde support at 1-800-880-6788. Open M...

Customer CareDecember 20, 2021

on my 3rd in four years False Alarms!

Fire dept came this time. Embarassed ! sent back to Kiddie

December 7, 2021

From Kidde

Response from Customer Care

Hello Wiskey, thanks for reaching out. We value your input and would like to assist if possible. Please call Kidde support at 1-800-880-6788. Open Mon...

Customer CareDecember 10, 2021