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UltraFresh Vent System Stackable Extra Large ( 5-cu ft ) Front-Load Washer with Steam Cycle ( Sapphire Blue )

Ratings & Reviews for GE UltraFresh Vent System Stackable Extra Large ( 5-cu ft ) Front-Load Washer with Steam Cycle ( Sapphire Blue )

4.5
7712
Review
 4.5 out of 5
7713 Reviews


88% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This product offers a large capacity, smart features like automatic detergent dispensing and WiFi connectivity, as well as quiet operation and effective cleaning. Many users appreciate the venting system that helps prevent mold and mildew. However, some customers have reported reliability issues, with the washer experiencing problems like failure to spin or drain, control board failures, and excessive noise and vibration after a couple years of use. While the washer may perform well initially, long-term durability appears to be a concern for some owners.

Customer review summary generated by AI, including incentivized reviews.
7713 Customer Reviews

Wow

Would Recommend

Love that i can stack them up. WIFI feature works wonderfully

July 30, 2025

From geappliances.com

Just two Years old

Would Not Recommend

Will start, but then Ends without going thru wash cycle, then "door" flashes across panel. Technician changed door lock, no luck. Hooked up his computer, it's the Control Board. Changed Control Board, no luck and the 10yr limited warranty is for the Motor ONLY!!! NEVER AGAIN WILL I BUY GE...

July 29, 2025
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Response from GE Answers

Given the issues you had with your washer, we'd very much like to review your situation. If you still have the product, we encourage you to send ...

GE AnswersAugust 8, 2025

GE_Appliances

Great features

Would Recommend

The washer is extremely low noise. So many features and many loads

July 27, 2025

From geappliances.com

Won’t last long

Would Not Recommend

When the washer works, it’s great. Unfortunately, we will not get more than 4 1/2 years use out of it. It has proven impossible to fix this time around.

July 25, 2025

From geappliances.com

Response from GE_Appliances

We want to help you with your washer. We see that you are currently working with one of our teams regarding your unit. We recommend continuing to work...

GE_AppliancesAugust 1, 2025

Paid a lot…didn’t hold up

Would Not Recommend

Within 5 years…all belts replaced Water intake ( sounded like machine falling apart) This is from two person household

July 25, 2025

From geappliances.com

Response from GE_Appliances

Thank you for leaving us your review. We see that your unit was recently serviced, and we are confident your unit will perform well. If you experience...

GE_AppliancesAugust 1, 2025

Terrible investment

Would Not Recommend

Only one year with it and it is not working. I was really happy with it, and out of the blue it stopped working

July 21, 2025

From geappliances.com

Response from GE_Appliances

We'd like to assist you with the operation of your washer. You can anticipate receiving an email from a member of our team to request more information...

GE_AppliancesJuly 30, 2025

Worked great! ..for the first 3 years

Would Not Recommend

At year 3, the washer started leaking. At year 4, I had to replace the main control board and inverter board. We use the washer twice a week with medium sized loads, nothing abnormal. We went with GE

July 21, 2025

From geappliances.com

Response from GE_Appliances

We are sorry to hear of your experience with the washer leaking. We are however confident that with the replacement of this inverter and control board...

GE_AppliancesJuly 30, 2025

GE FRONT LOADER WASHER ULTRAVENT

Would Recommend

I love it, it has a big capacity and I can do my laundry in no time especially since it can communicate via wifi to my phone. Easy to use cycles and especially the quick wash help when you don't have as much laundry and as messy. It is very quiet 🤫 during uses.

July 18, 2025

From geappliances.com

Do not recommend

Would Not Recommend

Washer had died 3times in the last 5 years. Mother board short circuited every time. Do not recommend. Finally over it and bought a new set from another manufacturer.

July 15, 2025

From geappliances.com

Response from GE_Appliances

We're sorry to hear about your washer not powering on and that it needed to be replaced. We are glad to see that you were able to find a replacement. ...

GE_AppliancesJuly 18, 2025

horrible machine

Would Not Recommend

havent had this washer for two years yet, and having problems!! Estimate to fix was the same as what we paid for it Very disappointing decided to buy a Speed Queen instead of getting it fixed this machine has all kind of trouble

July 15, 2025

From geappliances.com

Response from GE_Appliances

We're sorry to hear about the issues you experienced with your washer and sorry that you had to get it replaced so soon. Thank you again for sharing...

GE_AppliancesJuly 18, 2025

Replace parts electrical door locks.

Would Not Recommend

[Employee of ge_appliances] This is our 2nd GE front load washer that has needed attention due to the mother board, door lock mechanism. The machine like our last one decides after 4 yours to quit working in one way or another. GE used to be a great product. I'm looking into Ultra lux or LG

July 11, 2025

From geappliances.com

Response from GE_Appliances

We'd like to assist you with the control board of your washer. A member of our team will be reaching out to you via email to gather additional informa...

GE_AppliancesJuly 16, 2025

Bad washer

I have purchased this unit and 1 year later it’s died because of main board failure. Don’t buy this

July 5, 2025

From geappliances.com

Response from GE_Appliances

We're sorry to hear that your washer is not powering on. We'd like to help out with this. We recommend trying an electronic reset. This can be done ...

GE_AppliancesJuly 10, 2025

Not worth it! I bought this 09/2023.

Would Not Recommend

Control panel is broken as per the technician. I am not sure how is that happened and absolutely This is not worth the money, I also bought a Lowe’s 3 yr protection plan. They scheduled the technician the next day but they couldn’t repair it because the parts need to order and he mention it will take 1 week or a month. Which is ridiculous amount of waiting! I contacted Lowe’s protection they can’t do anything and I have to contact the third party vendor who they assigned for repair to get the s...

July 2, 2025
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Response from GE Answers

We're glad to hear that you're taking advantage of your Lowe's warranty. We're confident they're providing the best resolution po...

GE AnswersJuly 10, 2025

GE_Appliances

Buyer Beware

Would Not Recommend

Where to begin? Well let's start with at 15 months it stopped draining water, and just stopped powering on. Prior to it ceasing to work the spin cycle sounded like a C-130 aircraft taking off and landing. I can't overstate how disappointed I am with this machine. I can't in faith recommend this product to anyone, other than perhaps my ex-wife. Both she and this machine were both loud and refused to work

June 30, 2025

From geappliances.com

Response from GE_Appliances

We would like to help you with your unit's draining, operation, and sound level. When it comes to draining, we recommend making sure that the washer's...

GE_AppliancesJuly 8, 2025

Problems after 1.5 years

Would Not Recommend

We bought this in December of 2023 and only 18 months later, there's a major problem where the door locks, then unlocks, then locks, and throws an error message. Since it's out of warranty, we replaced the door lock thinking that was it. Nope. Same thing. More diagnosing led to an error code pointing at the power inverter board. Replaced that, same problem. We're already $200 in with replacing parts and looking at another $200 for to replace the main board to MAYBE fix it. The 10 year limited wa...

June 30, 2025
Verified Purchaser
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Response from GE Answers

We would like to look into this situation for you. Could you please PM/DM us on any of our social media pages with a little more information and plea...

GE AnswersJuly 3, 2025

GE_Appliances

SAVE YOUR MONEY AND DO NOT BUY FROM GE

Would Not Recommend

It’s really frustrating to spend so much on a GE front load washer only to have problems after just two years—especially when the warranty has just expired. It feels unfair to have to pay for repairs so soon, and I’ve noticed a lot of others are having similar issues, especially with the main boards going out. You’d think there would be a recall if this was such a common problem, but instead, it seems like customers are left footing the bill for expensive parts. With the high price of these appl...

June 30, 2025

From geappliances.com

Response from GE_Appliances

We want to help out with your control board not responding. We're going to be reaching out over email to collect additional information. Please respon...

GE_AppliancesJuly 7, 2025

I DO NOT RECOMMEND GE ... PERIOD!!!

Would Not Recommend

Crap. Good thing they are no longer made. Donot recommend

June 29, 2025

From geappliances.com

Response from GE_Appliances

We're sorry to see that you are having issues with your washer. We want to help out with this. We recommend getting in touch directly with our Bodew...

GE_AppliancesJuly 8, 2025

worst machine ever!!!!

Would Not Recommend

has been repair dozens of times, smells horrible just worst purchase we ever made!

June 27, 2025
Verified Purchaser
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Response from GE Answers

We encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, mode...

GE AnswersJuly 5, 2025

GE_Appliances

Gold product

Would Recommend

All perfect

June 26, 2025
Verified Purchaser
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Great for a few yrs but! Beware!

Would Not Recommend

Had this for a few yrs and door lock went out. Replaced the lock and still has multiple codes. Ge wants to replace motor, control board and inverter board! Motor is under warranty but nothing else. Really? It’s 5yrs old. Was a beautiful set until now. Now it’s giant garbage.

June 18, 2025

From geappliances.com

Response from GE_Appliances

We see that you are working with our Bodewell technicians, and we are confident that their suggestions will resolve these issues.

GE_AppliancesJune 20, 2025