
Ratings & Reviews for MAAX Pro 32-in W x 60-in L Right White Single Threshold Rectangle Shower Pan Base with 4-in H Threshold
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the sturdy steel construction, enamel coating, and easy installation, with many noting the base feels robust and requires no mortar bed. However, a substantial portion report receiving units with chipped porcelain veneer, dented corners, and bent bases. The drain design frustrates reviewers—a square plate designed for round openings leaves gaps and incompatible accessories. Some criticize the non-slip texture as still slippery when wet. Despite quality control concerns, those receiving undamaged units find the product durable and straightforward to install.
Customer review summary generated by AI, including incentivized reviews.A man was called to help me locate this product
Would RecommendWe found the exact shower wall I had been searching for
From Pro 32-in W x 60-in L Left White Single Threshold Rectangle Shower Pan Base with 4-in H Threshold Verified Purchaser
Sturdy
Would RecommendPrefect fit and sturdy
From Pro Steel 30-in W x 60-in L Right White Single Threshold Rectangle Shower Pan Base with 4-in H Threshold Verified Purchaser
Hello, thank you for your feedback! We love hearing that our customers are pleased with their unit. Thank you for choosing Mansfield!
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Cracks in corners
The porcelain over steel is a brilliant idea. However, the porcelain was cracked, showing the black steel, in the corners and I had to return it. The new one I picked up at another Lowes was better, but still had porcelain missing near the bottom of the flange lip (covered by the wall tile). Excellent thought..Not very well thought out.
From Pro 34-in W x 48-in L Center White Single Threshold Rectangle Shower Pan Base with 3-in H Threshold Verified Purchaser
Hello, thank you for your feedback! We are sorry to hear you had this experience, however we love hearing that our customers are pleased with their u...

Defective and Poor customer service
Would Not RecommendWe purchased this base in March and it was installed in April. Within days of the installation we noticed pieces of the porcelain chipped off. Since then there are several more. Two of which are dime size. We even put a mat on it to try to stop it from continuing to chip. Contacted customer service and was told that it was damage and not chipped. This is used by 2 adults only. I have asked for an explanation on why it is not defective and have gotten no answer.
Hello Marci, thank you for your feedback. We are very sorry to hear that you are unhappy with your purchase. If you haven't already, we want to e...

Drainage is poorly designed.
Would Not RecommendFirst one I bought had so many damages around the edges. I returned it. Second one, I opened the box to make sure, it wasn't perfect, but decent enough. Then it got worst. The drain is horribly designed. It's barely flush, leaving a 1/4 inch gap all around the square drain. I'm returning this one as well. Such a waste of time.
Hello, thank you for your feedback. We are very sorry to hear that you have had this experience. If you haven't already, we want to encourage you...

Check your product before leaving the store!!
Base was cracked! Should have been checked before leaving store!!! This store manager needs a pay cut!!!! If there were any other franchise around this store would have to !!
From Pro Steel 30-in W x 60-in L Left White Single Threshold Rectangle Shower Pan Base with 4-in H Threshold Verified Purchaser
Hello, thank you for your feedback. We are very sorry to hear that you had this experience. If you haven't already, we want to encourage you to r...

Where the refund?
Would Not RecommendIt was delivered broken. Paid for shower walls before delivery and for delivery. Lowes picked it up for return which I was told was no charge, since Lowes delivered it and it was broken. I have not been refunded my money. This is bad business by Lowes. What does a customer have to do to get money refunded. This is going on facebook and ever other communication.
From Pro Steel 30-in W x 60-in L Left White Single Threshold Rectangle Shower Pan Base with 4-in H Threshold Verified Purchaser
Hello, thank you for your feedback. We are very sorry to hear that you had this experience. If you haven't already, we want to encourage you to r...

Great Shower kit
Would RecommendI like how this product is so durable and has a metal pan. Only a couple of seam to fill in but I think this will last awhile
From Pro Steel 30-in W x 60-in L Right White Single Threshold Rectangle Shower Pan Base with 4-in H Threshold Verified Purchaser
Hello Lisa, thank you for your feedback! We love hearing that our customers are pleased with their unit. Thank you for choosing Mansfield!

Reno
Would RecommendFit my bathroom
From Pro Steel 30-in W x 60-in L Left White Single Threshold Rectangle Shower Pan Base with 4-in H Threshold Verified Purchaser
Hello, thank you for your feedback! We love hearing that our customers are pleased with their unit. Thank you for choosing Mansfield!
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Slip
Love the base but it is like an ice rink - has no anti slip and is very slick
From Pro Steel 30-in W x 60-in L Right White Single Threshold Rectangle Shower Pan Base with 4-in H Threshold Verified Purchaser
Hello Shalbe, thank you for your feedback. We are very sorry to hear that you are unhappy with your purchase. If you haven't already, we want to ...

Difficult Install
Would Not RecommendConnection to waste drain pipe makes this a once in never out project
From Pro Steel 30-in W x 60-in L Right White Single Threshold Rectangle Shower Pan Base with 4-in H Threshold Verified Purchaser
Hello, thank you for your feedback. We are sorry to hear that you have had installation issues. If you have questions on installation, our technical ...

Slippery when wet
Would RecommendAfter installation we discovered that the base is extremely slippery when wet. The base does have a sort of textured zone where I'm assuming it is supposed to be non slip. However even that area is slippery, less slippery than the non textured area but slippery none the less. At this point in our bathroom remodel project we're unable to remove and install a substitute. We'll install some sort of adhesive strips to help with footing while using.
From Pro Steel 30-in W x 60-in L Left White Single Threshold Rectangle Shower Pan Base with 4-in H Threshold
Hello, thank you for your feedback. We are very sorry to hear that you have had such a frustrating experience with your purchase. All Mansfield produ...

Hello, thank you for your feedback! We love hearing that our customers are pleased with their unit and that it is exactly what you had been looking f...