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Counter-Depth 20-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Black ) ENERGY STAR Certified

Ratings & Reviews for Whirlpool Counter-Depth 20-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Black ) ENERGY STAR Certified

4.1
283
Review
 4.1 out of 5
283 Reviews


76% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The Whirlpool counter-depth French door refrigerator received mixed reviews. Customers praised its spacious refrigerator section, convenient water and ice dispenser, and adjustable shelves. The sleek, modern design and smudge-proof stainless steel finish were also appreciated. However, some had concerns about the quality and durability of the plastic drawers and loud compressor. A few also noted the small freezer space and difficulty closing the doors. Overall, most customers were satisfied with the product and felt it provided good value, especially for those with limited kitchen space.

Customer review summary generated by AI, including incentivized reviews.
283 Customer Reviews

[This review was collected as part of a promotion.]

October 28, 2025

From whirlpool.com

[This review was collected as part of a promotion.] Once I got everybody out to set it up, I love the refrigerator

October 27, 2025

From whirlpool.com

features

[This review was collected as part of a promotion.] runs quiet and the drawers glide smoothly, really like this frig

October 27, 2025

From whirlpool.com

Would Recommend

[This review was collected as part of a promotion.] Refrigerator looks nice. Smaller than what we are used to but it is counter depth. Icemaker works great

October 24, 2025

From whirlpool.com

Mixed Bag

Would Not Recommend

[This review was collected as part of a promotion.] The bad: I've had this refrigerator for about a week now, so these opinions are first impressions. Loud: This refrigerator is way louder than my previous refrigerator when it runs. I feel like I'm going to get used to it, but will take some time. Louder: The solenoid valve that opens to fill the ice maker is LOUD. This is the worst thing about the refrigerator so far. This is annoying. Freezer size: This was smaller than expected, but accep...

October 23, 2025

From whirlpool.com

[This review was collected as part of a promotion.] This counter depth is just the size I was wanting.

October 22, 2025

From whirlpool.com

Just what we were looking for

[This review was collected as part of a promotion.] Needed a counter-depth refrigerator that has plenty of usable room on the inside. This one seemed to hit the sweet spot for our use. We also have gotten where we prefer not to have water and ice through the door. This one's inside water spout fills a glass of water quickly. Much faster than any of our other through door water spouts.

October 21, 2025

From whirlpool.com

[This review was collected as part of a promotion.] Disappointing - the ice maker does not work - getting service for the ice maker has been an unnecessary journey of aggravation.

October 20, 2025

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to h...

Consumer CareOctober 21, 2025

Huge Deli draw

Would Recommend

[This review was collected as part of a promotion.] I replaced a side by side and I was worried about the amount of space in the freezer. It is fine and I like the French doors on top with the huge deli draw. So far I am very happy. I shopped by size since it had to fit in an opening and it is prefect.

October 20, 2025

From whirlpool.com

Sleek looking

[This review was collected as part of a promotion.] Very nice counter depth fridge looks great and capacity is also very good too!

October 15, 2025

From whirlpool.com

Confusing door bins

[This review was collected as part of a promotion.] Although there was an instruction manual included, there wasn’t any information on the door bin installation. Four of the six bins have smaller tabs than the other two. It isn’t obvious and took a while to figure out where each bin was supposed to be placed.

October 14, 2025

From whirlpool.com

It's working so far!

[This review was collected as part of a promotion.] Working fine so far. Plenty of room for me. Looks good.

October 14, 2025

From whirlpool.com

Seems larger than it is

Would Recommend

[This review was collected as part of a promotion.] We love the product. We have limited space and this works so much better than our old Side by Side. We could not be happier. We have always bought this brand and always have good luck.

October 13, 2025

From whirlpool.com

Great size and features

Would Recommend

[This review was collected as part of a promotion.] I was so pleased to see the humidity controller. This is a major improvement to the refrigerator.

October 11, 2025

From whirlpool.com

Bells and whistles

[This review was collected as part of a promotion.] We have had our refrigerator for just less than a month. It had to be replaced because of a leaky valve on the water dispenser. I am always worried the same will happen to the second one. The drawers and door cubbies are thin and cheap.

October 8, 2025

From whirlpool.com

Not a good refrigerator

Would Not Recommend

The right side door arrived with insulation poking out of the seam. The doors are not flush with each other. The gasket tore, for which we've made a warranty call. The fridge doors don't close on their own, instead of designing it to auto-close like older fridges, they put in a beeper to call you when it's not closed (by which point you may have left the room). Parts of the refrigerator section freeze and ruin vegetables. The freezer light doesn't come on at times because of ice buildup on the d...

October 7, 2025

From whirlpool.com

Response from Consumer Care

Hi. We apologize for your experience. Could you please email us at canadasocial@whirlpool.com with the model, serial number, and full address includin...

Consumer CareOctober 8, 2025

Great Refrigerator

[This review was collected as part of a promotion.] I bought my Whirlpool Refrigerator a month ago, and I am so SATISFIED with the Refrigerator!!! I REALLY like the detailed information that comes online regarding the features of the Refrigerator. I shopped at many places before making the purchase and researching all brands of refrigerators available in Big Box stores and Independent stores.

October 6, 2025

From whirlpool.com

Whirlpool

Would Recommend

The refridgerator fits into the space perfectly. The only problem with it is a small dent on the right hand side that was made while the delivery people were installing the refridgerator. Unfortunately, that is the side that is in the open.

October 2, 2025
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Very happy with our new Whirlpool Refrigerator

Would Recommend

[This review was collected as part of a promotion.] The french doors on top and freezer drawer below make for a much better (shallower) profile in our narrow galley kitchen. The refrigerator itself is a total pleasure. Room for everything and everything within reach. The ice maker is a huge improvement over our former, 12 year-old Whirlpool fridge.

October 2, 2025

From whirlpool.com

Would Recommend

[This review was collected as part of a promotion.] I have had this about 2 weeks so far everything is great

October 2, 2025

From whirlpool.com