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Counter-Depth 20-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Black ) ENERGY STAR Certified

Ratings & Reviews for Whirlpool Counter-Depth 20-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Black ) ENERGY STAR Certified

4.1
283
Review
 4.1 out of 5
283 Reviews


76% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The Whirlpool counter-depth French door refrigerator received mixed reviews. Customers praised its spacious refrigerator section, convenient water and ice dispenser, and adjustable shelves. The sleek, modern design and smudge-proof stainless steel finish were also appreciated. However, some had concerns about the quality and durability of the plastic drawers and loud compressor. A few also noted the small freezer space and difficulty closing the doors. Overall, most customers were satisfied with the product and felt it provided good value, especially for those with limited kitchen space.

Customer review summary generated by AI, including incentivized reviews.
283 Customer Reviews

Wasn't built with everyday use in mind!!!

[This review was collected as part of a promotion.] Had to settle for a countertop fridge cause of my layout so I had to down size...shelves are not as practical as my last whirlpool flimsy drawers that dont pullout straight...doesn't fit regular day to day items...

September 30, 2025

From whirlpool.com

Mea/Deli drawer is too small!

Would Not Recommend

[This review was collected as part of a promotion.] We bought this refrigerator about a month ago to replace a KitchenAid model that lasted about 8 years. It is fairly equivalent to the KitchenAid model except for the undersized Meat/Deli drawer. We are hoping it will last at least as long as the extended 5 year warranty we tacked on. I am old enough to remember when I was able to purchase refrigerators that lasted much longer. This unit seems a little noisier too, but as we are going deaf, ...

September 27, 2025

From whirlpool.com

Beautiful

[This review was collected as part of a promotion.] Very nice refrigerator. I wish the dealer would have had a display model because it is much smaller than I imaged this refrigerator would have more storage

September 25, 2025

From whirlpool.com

Would Recommend

[This review was collected as part of a promotion.] I have only had the refrigerator a week, to new to evaluate.

September 23, 2025

From whirlpool.com

Great fridge freezer

Would Recommend

(This review was collected as part of a promotion.) This is a great unit, they're is no doubt It's almost perfect and if I could change anything It would be to put more lighting and The bottom drawers cannot be opened without opening both fridge doors And lastly the control board is difficult To follow Soo all in all very good fridge freezer

September 23, 2025

From whirlpool.com

Solid Fridge

Would Recommend

(This review was collected as part of a promotion.) This fridge was installed in the condo we purchased last month and we have been quite happy with it

September 23, 2025

From whirlpool.com

Drawers could be better.

[This review was collected as part of a promotion.] I replaced a Bosch 800 Series when it was deemed too costly to repair after only 6 years. This time I decided to go back to Whirlpool which as a brand I have had before that was trouble free. Overall it’s a good looking appliance that does a great job of keeping foods cold and making mounds of ice. The only complaint are the crisper drawers. They flop around like there are no drawer guides. Very cheap looking and annoying to use.

September 21, 2025

From whirlpool.com

Uneven handles

Would Not Recommend

[This review was collected as part of a promotion.] The door handles were slightly uneven because the holes for them were off. Otherwise, this is a great refrigerator.

September 19, 2025

From whirlpool.com

Standard Features

Would Not Recommend

[This review was collected as part of a promotion.] The water dispenser valve in the new refrigerator is not working. The parts are not available and have been ordered, with a lead time of 3–4 days for the technician to return. I would suggest implementing stronger quality checks during production to help prevent such issues in new refrigerators at the start.

September 19, 2025

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to h...

Consumer CareSeptember 19, 2025

great features

Would Recommend

[This review was collected as part of a promotion.] refrigerator works great and have enjoyed the ice marker

September 11, 2025

From whirlpool.com

Love it

Would Recommend

[This review was collected as part of a promotion.] I love it! Have been wanting a bottom freezer for a long time/

September 10, 2025

From whirlpool.com

Nice, clean look

Would Recommend

[This review was collected as part of a promotion.] I love the ice maker and water inside the refrigerator!

September 8, 2025

From whirlpool.com

Solid appliance.

Would Recommend

[This review was collected as part of a promotion.] Replaced a 6 year old Bosch 800 Series that was pronounced not worth repairing. I’ve had Whirlpool appliances before and was very satisfied, so back to Whirlpool.

September 5, 2025

From whirlpool.com

Unexpected crackling

[This review was collected as part of a promotion.] We’ve had this refrigerator for three weeks and the crackling when running is annoying at best. Hopefully once filled and acclimated to our home environment / humidity the noises will abate. Otherwise, we will be contacting Whirlpool Canada. Otherwise, this refrigerator has met expectations and fits well in our counter depth area.

September 4, 2025

From whirlpool.com

Perfect color and size

[This review was collected as part of a promotion.] My counter depth refrigerator arrived about a month ago. The color and size are perfect. My only criticism is the freezer is smaller than other counter depth refrigerator that I have owned.

September 4, 2025

From whirlpool.com

Leak

Would Not Recommend

[This review was collected as part of a promotion.] This refrigerator has a water leak. Disappointed.

September 4, 2025

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to h...

Consumer CareSeptember 4, 2025

Would Recommend

[This review was collected as part of a promotion.] It’s been great! Stays super cool, love all the space, and looks nice!

September 4, 2025

From whirlpool.com

Love the two doors. Also love the water feature.

[This review was collected as part of a promotion.] I like the refrigerator. I do have some questions about getting the correct settings.

September 2, 2025

From whirlpool.com

Would Not Recommend

[This review was collected as part of a promotion.] I owned a Kenmore Elite french door model before; unfortunately, this Whirlpool is not the quality that the Kenmore Elite model was. It doesn't have a dedicated butter keeper. There is only one light inside the cabinet The Kenmore had lights all down the sides. The drawers move around, instead of firmly sitting on drawer glides.

September 2, 2025

From whirlpool.com

Counter depth Whirlpool is perfect for us

[This review was collected as part of a promotion.] Needed a counter depth fridge. We don't like gadgetry so simpler is better. The black option is nice looking. The inside is bright, easy to arrange and enough space for 2 of us. Glad we got this model.

September 1, 2025

From whirlpool.com