Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

Counter-Depth 20-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Black ) ENERGY STAR Certified

Ratings & Reviews for Whirlpool Counter-Depth 20-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Black ) ENERGY STAR Certified

4.1
283
Review
 4.1 out of 5
283 Reviews


76% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The Whirlpool counter-depth French door refrigerator received mixed reviews. Customers praised its spacious refrigerator section, convenient water and ice dispenser, and adjustable shelves. The sleek, modern design and smudge-proof stainless steel finish were also appreciated. However, some had concerns about the quality and durability of the plastic drawers and loud compressor. A few also noted the small freezer space and difficulty closing the doors. Overall, most customers were satisfied with the product and felt it provided good value, especially for those with limited kitchen space.

Customer review summary generated by AI, including incentivized reviews.
283 Customer Reviews

My new fridge.

Would Recommend

[This review was collected as part of a promotion.] I recently purchased this refrigerator, and I am generally fine with it. I find it roomy enough for my needs. The large deli pull out drawer has some left and right sway. I hope that over time, it doesn't cause a problem. The freezer space is adequate for my needs.

December 13, 2025

From whirlpool.com

Water access is awkward

[This review was collected as part of a promotion.] I’m happy with the fridge with the exception of how you access the water. It’s a little awkward to access

December 12, 2025

From whirlpool.com

Great Features!

[This review was collected as part of a promotion.] Wonderful workhorse fridge that has plenty of space and is easy to use.

December 9, 2025

From whirlpool.com

new fridge

Would Recommend

[This review was collected as part of a promotion.] so far so good. fits perfect. a little louder than my old one

December 7, 2025

From whirlpool.com

Real Quality at a reasonable price

Would Recommend

[This review was collected as part of a promotion.] It's been two months now. No problems and excellent features and very spacious.

December 1, 2025

From whirlpool.com

Fantastic Product

Would Recommend

[This review was collected as part of a promotion.] Have really enjoyed this product since I bought it.

November 29, 2025

From whirlpool.com

Great Refrigerator!

Would Recommend

[This review was collected as part of a promotion.] Really pleased with our new frig. Happy with the recommendation from our friend.

November 29, 2025

From whirlpool.com

Upgrade for me!

Would Recommend

(This review was collected as part of a promotion.) Filtered water and ice maker is such an upgrade for me. Happy with the space and everything easily visible.

November 28, 2025

From whirlpool.com

Looks great!

Would Recommend

[This review was collected as part of a promotion.] Looks perfect in my kitchen. Even though it's fairly large it still fits well in my smaller kitchen. Love the double doors after dealing with a side-by-side fir years.

November 27, 2025

From whirlpool.com

Great features

(This review was collected as part of a promotion.) I was very excited for my fridge to be delivered. I like the easy to change shelves, it’s easy to make them fit what you have. I love the built in water filter and the ice maker!

November 26, 2025

From whirlpool.com

Great features

Would Not Recommend

[This review was collected as part of a promotion.] Makes alot of strange noises like a condenser going bad

November 21, 2025

From whirlpool.com

Bought it in a pinch, and glad I did.

Would Recommend

[This review was collected as part of a promotion.] I bought this when a four year old Samsung unit failed. It was the only black S/S counter depth replacement I could find available on a reasonable schedule and price. However, I am much more pleased with the functionality than the Samsung it replaced.

November 18, 2025

From whirlpool.com

36-Inch Wide Counter-Depth French Door

Would Recommend

[This review was collected as part of a promotion.] This is my first French Door fridge. I've always had side by side and felt limited in width for both freezer and fridge. I've only had it a week but so far so good. I like that I can change the shelf height in the fridge and there's plenty of space on the door shelves.

November 18, 2025

From whirlpool.com

Disappointed

Would Not Recommend

[This review was collected as part of a promotion.] Unable to level doors, no hex key provided as described. Overall, not solid, therefore do not expect it to hold up well.

November 12, 2025

From whirlpool.com

Response from Consumer Care

Hello, We value your time and would like to look into the concerns with your Refrigerator. A refrigerator is a complex appliance, and its proper funct...

Consumer CareNovember 18, 2025

Review

Would Recommend

[This review was collected as part of a promotion.] It would have been nice to have the can rack. Space is there for it. Or add another shelf in that space.

November 12, 2025

From whirlpool.com

[This review was collected as part of a promotion.]

November 5, 2025

From whirlpool.com

Definately worth every dime

Would Recommend

(This review was collected as part of a promotion.) excellent fridge lots of room fits everything and love the icemaker and water dispenser

November 4, 2025

From whirlpool.com

The basketAll cheaper parts.

[This review was collected as part of a promotion.] I ordered a refrigerator like my last kitchenaid refrig. The dealer said only Whirlpool makes a comparable one just like it jt is a cheaper chicken thats in for sure!

November 4, 2025

From whirlpool.com

Response from Consumer Care

Hello, Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns w...

Consumer CareNovember 6, 2025

Stick to the side by side

Would Not Recommend

[This review was collected as part of a promotion.] Do not like the bottom freezer. Very awkward. The door handles are not even and the bolt used to adjust them is stripped from factory install. Cools fine. Freezes fine.

November 3, 2025

From whirlpool.com

works really good

Would Recommend

[This review was collected as part of a promotion.] We love our new unit its is work really great. nnnnnnnnnnnnnnnnnnnnnnn

October 31, 2025

From whirlpool.com