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Counter-Depth 20-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Black ) ENERGY STAR Certified

Ratings & Reviews for Whirlpool Counter-Depth 20-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Black ) ENERGY STAR Certified

4.2
261
Review
 4.2 out of 5
261 Reviews


78% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The Whirlpool counter-depth French door refrigerator received mixed reviews. Customers praised its spacious refrigerator section, convenient water and ice dispenser, and adjustable shelves. The sleek, modern design and smudge-proof stainless steel finish were also appreciated. However, some had concerns about the quality and durability of the plastic drawers and loud compressor. A few also noted the small freezer space and difficulty closing the doors. Overall, most customers were satisfied with the product and felt it provided good value, especially for those with limited kitchen space.

Customer review summary generated by AI, including incentivized reviews.
261 Customer Reviews

Great interior and exterior design

Would Recommend

[This review was collected as part of a promotion.] Bought a month ago and love it! So happy we went with the counter depth. Looks great.

May 16, 2025

From whirlpool.com

[This review was collected as part of a promotion.] We’re very happy with our purchase - works great! Sorry we waited so long

May 15, 2025

From whirlpool.com

Ice in the freezer!

Would Recommend

[This review was collected as part of a promotion.] I really like the ice in the freezer and not in the door like my last frig. The water dispenser in the wall doesn't take up any frig space and the water comes out fast enough. A totally better frig than the one I replaced!

May 13, 2025

From whirlpool.com

White, counter depth, great freezer ice maker and

[This review was collected as part of a promotion.] There are very limited options for a white, counter depth French door refrigerator. Gladly, Whirlpool created this model. It has the ice maker in the freezer where it belongs and has a convenient water dispenser inside, on the side, where it belongs! Nice clean look and easy access inside. My only difficulty was going from a 32 cubic foot monster to this neat little model.

May 13, 2025

From whirlpool.com

Great value, reliable and quiet!

Would Recommend

(This review was collected as part of a promotion.) Very happy with our purchase, the ice regulator is great for monitoring the level of ice used and when to reduce volume. Maintains cold temperatures with no colder zones, great space and shelving

May 10, 2025

From whirlpool.com

Great interior and exterior design

Would Recommend

[This review was collected as part of a promotion.] Was delivered on April 15th and absolutely love the counter debth.

May 7, 2025

From whirlpool.com

Great features

Would Recommend

(This review was collected as part of a promotion.) I bought this about a month ago and so happy I got this style.

May 1, 2025

From whirlpool.com

Response from CA Social Care

Hello Grace! Thank you for taking the time to review your Whirlpool appliance. We want to be a brand you can trust! Should you have any questions or c... Read More

CA Social CareMay 6, 2025

Satisfied buy

Would Recommend

[This review was collected as part of a promotion.] I purchased a French door bottom freezer a month ago, and I am quite pleased with it. The increased visibility and brighter interior lighting make it much easier to find items.

May 1, 2025

From whirlpool.com

Could Be Better

Would Not Recommend

[This review was collected as part of a promotion.] Appears Cheaply made. I had a Frigidaire Galley series 3 Door and it was having a Cadillac and trading it for a Ford.

April 30, 2025

From whirlpool.com

None

Would Not Recommend

[This review was collected as part of a promotion.] The quality is not the same as the Kitchen Aid (same size and style) that this refrig replaced. The trays and shelving are of poor quality and missing butter tray etc.

April 27, 2025

From whirlpool.com

Nice and clean

Would Recommend

(This review was collected as part of a promotion.) Love the fridge . Features are nice and clean. Easy to store and clean. The only quirk is that the ice filler over flows and falls out every time we open our drawers

April 23, 2025

From whirlpool.com

Excellent freezer capacity and organization

[This review was collected as part of a promotion.] Great freezer capacity. The finish is black, However, doesn’t seem to be fully fingerprint proof. But it is easy to clean. My only complaint is that the one door doesn’t automatically close on its own. I’m very thankful that buzzer goes off when it is left open after a few minutes.

April 22, 2025

From whirlpool.com

Counter-depth=grocery shopping often!

Would Recommend

[This review was collected as part of a promotion.] This is our first counter-depth fridge. I love that the water dispenser is inside vs outside.While the refrigerator is nice, the counter-depth is soooo much smaller than our previous Samsung fridge. This means we'll be shopping more often since this fridge doesn't hold alot.

April 22, 2025

From whirlpool.com

Noisy

Would Not Recommend

[This review was collected as part of a promotion.] We bought the refrigerator about 2 weeks ago. When it’s running it’s way, way too noisy. For what we paid we thought it would be a quiet refrigerator, not so!

April 22, 2025

From whirlpool.com

Response from Consumer Care

Hello, We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help trouble... Read More

Consumer CareApril 25, 2025

Perfect fit

Would Recommend

(This review was collected as part of a promotion.) Very pleased with this purchase. Well organized and lots of space. Replaced 29 year old whirlpool that was still working but not as energy efficient.

April 17, 2025

From whirlpool.com

Disappointed with ice maker

Would Recommend

[This review was collected as part of a promotion.] Disappointed that ice makers bail will not go to "off" position!

April 16, 2025

From whirlpool.com

Would Not Recommend

[This review was collected as part of a promotion.] Very cheaply made. The freezer drawer is plastic and will not stay in it's place. Not worth the price paid.

April 10, 2025

From whirlpool.com

[This review was collected as part of a promotion.] French doors are not aligned and no one is coming to slign

April 8, 2025

From whirlpool.com

Response from Consumer Care

Hello, We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help trouble... Read More

Consumer CareApril 14, 2025

Really Good Fridge

[This review was collected as part of a promotion.] We've had this refrigerator for about a month now, and it has been really good. The doors don't close as smooth as the Jenn-Air we had before, but this hasn't been too big of a deal. Sometimes the freezer door in particular does not close all the way so we have to make sure the seal has engaged. However, we've enjoyed the refrigerator so far.

April 4, 2025

From whirlpool.com

[This review was collected as part of a promotion.]

March 29, 2025

From whirlpool.com