
Ratings & Reviews for Whirlpool Counter-Depth 20-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Black ) ENERGY STAR Certified
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Whirlpool counter-depth French door refrigerator received mixed reviews. Customers praised its spacious refrigerator section, convenient water and ice dispenser, and adjustable shelves. The sleek, modern design and smudge-proof stainless steel finish were also appreciated. However, some had concerns about the quality and durability of the plastic drawers and loud compressor. A few also noted the small freezer space and difficulty closing the doors. Overall, most customers were satisfied with the product and felt it provided good value, especially for those with limited kitchen space.
Customer review summary generated by AI, including incentivized reviews.36-Inch Wide Counter-Depth French Door
(This review was collected as part of a promotion.) We purchased this refrigerator 3 weeks ago and we are very happy with the product We are very happy with the freezer on the bottom instead of the top. The shelving in unit is easily assessable because of the French doors and everything in the frig is at eye level and much larger then our old frig We should have replaced our old frig years ago.
From whirlpool.com
Basic refrigerator, but has kept everything cold.
Would Not Recommend[This review was collected as part of a promotion.] I’ve had this refrigerator one month and it makes strange noises throughout the day/night. Whirlpool was going to charge me to come look at it because they said the gerbil/crying animal noises were normal sounds.
From whirlpool.com
Ongoing Failure of Whirlpool Refrigerator Ice Make
January 2026, the refrigerator stopped producing ice. Since that time, Whirlpool has sent technicians to my home six separate times in an attempt to repair the unit. Despite these visits, the ice maker still does not function.
From whirlpool.com
[This review was collected as part of a promotion.] I bought it about 2 weeks ago. Try to replace a previous Whirlpool bought 8 years ago, big mistake I just ordered it thinking I get the same replacement. No the new one on the outside had the same look which is great ... but the inside was reduced in quality, the shelves were a cheaper plastic very disappointed.
From whirlpool.com
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with you... Read More
Hums annoyingly when running.
[This review was collected as part of a promotion.] Overall we are very happy with the features and performance of our new refrigerator. However, it has started to hum fairly loudly when running. It was not doing this at first, but now is quite noticeable and annoying. I have eliminated it touching the wall or cabinetry and conclude it is the compressor or fan. If it continues we will need to have a tech look at it. It is loud enough for us to hear from another room, and our hearing is not great...
From whirlpool.com
Wonderfully designed—great upgrade
[This review was collected as part of a promotion.] This is an incredible upgrade to my old fridge. I love the French doors and the ability to see everything. Deep enough but not too deep! Fits perfectly in my old house kitchen, Roomy freezer.
From whirlpool.com
Awsome customer service
Would RecommendCools down within a hour and very good description
Verified Purchaser
Disappointed in this model
Would Not Recommend[This review was collected as part of a promotion.] I loved my last whirlpool refrigerator. It was perfect. I wanted to buy the same one when I relocated and it wasn’t available. I ended up with a fridge that is counter depth, and it is so tiny. But more importantly, the deli drawer of the fruit and vegetable drawer have these little rollers that are so cheap and sound that way it’s rocking when you try to pull them out it doesn’t feel sturdy. I paid more for this model than I did my other one y...
From whirlpool.com
Solid tech
[This review was collected as part of a promotion.] Called a few minutes ahead to communicate, was professional, repaired the ice maker A++ Thank you
From whirlpool.com
Perfect sizing!
Would Recommend[This review was collected as part of a promotion.] Just what our kitchen needed! It is the perfect color match as well as the best size to fit our area!
From whirlpool.com
Love this fridge
(This review was collected as part of a promotion.) As described when i did my research. Love the clean look of this fridge. Fits perfectly in my space. Freezer on the smaller side.
From whirlpool.com
Works well
[This review was collected as part of a promotion.] I have had it a week or so and am happy with it thus far
From whirlpool.com
3 door black refrigerator
Would Recommend(This review was collected as part of a promotion.) Great fridge. Lots of variability on storage. Looks good, but doors can't be aligned perfectly as there is no adjustable hinge.
From whirlpool.com
Still have room to improve
(This review was collected as part of a promotion.) I have been using it few months, both fridge and freezer door are easy to not close properly, especially freezer. If freezer doesn’t have full of food inside, the door will be too light to close all the way. Also the noise is loud.
From whirlpool.com
Hello! We are so sorry to hear about your experience. To help us investigate what happened and make things right, could you please send us a quick ema... Read More
Performance
Would Recommend[This review was collected as part of a promotion.] So for so good. Everything is good except the switch for the light in freezer sticks some and don't come on.
From whirlpool.com
[This review was collected as part of a promotion.]
From whirlpool.com
[This review was collected as part of a promotion.]
From whirlpool.com
Beautiful refrig.
[This review was collected as part of a promotion.] We bought the refrig a month ago,. So far so good. We really think its a beautiful refrig, especially the handles. Good job Whirlpool!
From whirlpool.com
Great Features
[This review was collected as part of a promotion.] I love my new refrigerator with the inside water dispenser and ample room for condiments on door bins.
From whirlpool.com
Great for organizing-see everything
Would Recommend[This review was collected as part of a promotion.] Love the fridge/freezer. Everything is organized and I can see everything
From whirlpool.com
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with the ice maker on your Refrigerator. It's... Read More