
Ratings & Reviews for KitchenAid Counter-Depth 23.8-cu ft 36-in Wide French Door Refrigerator with Ice Maker ( Black Stainless Steel with PRINTSHIELD Finish )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The refrigerator has a spacious interior with adjustable shelving and specialized storage compartments. It features an elegant, modern design with bright LED lighting and easy-to-use features. However, there are frequent issues with the ice maker, temperature control problems, and noisy operation. Many customers also report reliability concerns, with the refrigerator breaking down within the first few years. Overall, while the product has some positive attributes, the consistent quality and reliability issues make it difficult to recommend.
Customer review summary generated by AI, including incentivized reviews.New fridge
Would Recommend[This review was collected as part of a promotion.] Spacious and beautifully designed. Lots of tray scace
From kitchenaid.com
Beats the GE Profile
Would Recommend[This review was collected as part of a promotion.] We bought this to replace a GE Profile that lasted about 5 years and had begun having problems circulating child air. First, this is a beautiful appliance. The lighting inside is amazing. The ability to adjust the door bins to preferred heights is nice. Some of the height positions are extremely tight though. The ice maker so far seems to be functioning and providing adequate ice. The only negatives I find at this point have to do with not bein...
From kitchenaid.com
Great features
Would Recommend[This review was collected as part of a promotion.] Just right for me and My Wife, filtered water and ice dispenser. Soft close drawers and freezer door. So cool.
From kitchenaid.com
I love it!
Would Recommend[This review was collected as part of a promotion.] I had a Kitchenaide fridge that lasted me for 25 years and I finally had to replace it but not because it was not running, but because the plastic shelves were falling apart. I absolutely love this fridge. It is beautiful and meets all my expectations. I am a total Kitchenaid fan because all of my appliances are still in great working order.
From kitchenaid.com
Broke just outside the 1 year mark
Would Not RecommendLowe’s is awful customer service sucks avoid shopping here I’ve had nothing but issues
From Counter-Depth 23.8-cu ft 36-in Wide with Ice Maker ( Stainless Steel with PRINTSHIELD Finish ) Verified Purchaser
NOT WORTH THE PRICE TAG.
Would Not Recommend[This review was collected as part of a promotion.] THIS IS A BASIC BUT ATTRACTIVE REFRIGERATOR. NOTHING SPECIAL FOR THE SUPER HIGH PRICE TAG. * IT ARRIVED WITH INDENT DING ON THE DOOR FRONT AND *A LOUD MOTOR SOUND WHEN IT DROPS A FEW ICE CUBES. AFTER ONE REPAIR IT STILL DOES, BUT NOW WITH AN *EXTRA GROWLS AND LOUD KNOCKS IN IT. * IT RUNS VERY LOUD INTERMITTENTLY THROUGHOUT THE DAY.** THE FREEZER IS A “BEAST” TO OPEN. ITS DEFINITELY A MUSCLE WORKOUT. * THE WATER & ICE DISPENSER ARE WEIRD. ...
From kitchenaid.com
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the oppor...
Broken fridge
Would Not Recommend[This review was collected as part of a promotion.] We bought this a month ago and after being plugged in for 3 days the ice maker quit. We have had a man come out 4 times and replace every part they told him to. No answeres and no phone call about next step.
From kitchenaid.com
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the oppor...
Should not be sold! I think it’s a LEMON!
Would Not RecommendWe have had issues with this refrigerator from day 1. It took us 6 months to receive it and about 6 hours for it to break down. The first issue, the water line was cut, we think when the doors were installed. New doors were ordered but the repair man didn’t notice the line was cut. My son and I did. Second issue about 6 months in, the fan stopped working. Yes it was covered under the very limited warranty. But still days without a frig. Third issue and the most annoying….it stopped cooling a...
From kitchenaid.com
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the oppor...
well I love the refrigerator is working just fine
Would RecommendThe refrigerator was delivered with some missing parts. The water filter, cap and the door was off the hinges to the water filter.
From Counter-Depth 23.8-cu ft 36-in Wide with Ice Maker ( Stainless Steel with PRINTSHIELD Finish ) Verified Purchaser
Refrigerator space is limited
[This review was collected as part of a promotion.] I like the refrigerator/freezer and it looks very nice. But the space is very limited inside. It's hard to fit large bowls, 9 x 11 pans and tall containers. We have purchased a second fridge/freezer to also utilize.
From kitchenaid.com
Great Design, Great Functionality
Would Recommend[This review was collected as part of a promotion.] This refrigerator is really good. Beautiful exterior and interior. Love the ice cubes and in-door controls. Great features like removable bins in the doors to enable cleaning.
From kitchenaid.com
Functionable refrigerator
Would Recommend[This review was collected as part of a promotion.] This is a well designed refrigerator. I gave 4 stars in places only because the freezer space is limited. Love the handles away from the front so you can take hold easily. Also love the drawer handles inside so you don’t fumble around trying to open the drawer. The lighting is marvelous!
From kitchenaid.com
Good, but could be better.
Would Recommend[This review was collected as part of a promotion.] This was a warranty replacement for our older model that is no longer available.
From kitchenaid.com
Read your Quick Start Sheet!!
Would RecommendOnce i figured out how to set it up I love it. No paperwork came with the delivery. I had to go to KitchenAid to get all the paperwork.
From Counter-Depth 23.8-cu ft 36-in Wide with Ice Maker ( Stainless Steel with PRINTSHIELD Finish ) Verified Purchaser
[This review was collected as part of a promotion.] Nice well made refrigerator, it pays to buy a quality product
From kitchenaid.com
[This review was collected as part of a promotion.] So far after about a month, we love the refrigerator. We really like the styling of the interior of the refrigerator is super quiet icemaker does a great job. I just hope that things continue to go in a good way.
From kitchenaid.com
Flawless
Would Recommend[This review was collected as part of a promotion.] Performs flawlessly. It is absolutely beautiful and extremely well made. It is a joy to own and use.
From kitchenaid.com
Beautiful and spacious
[This review was collected as part of a promotion.] I love the amount of space and shelves this refrigerator has. It’s also very quiet. The only criticism I have is the amount of light in the freezer. Maybe all of the lights are not working?
From kitchenaid.com
Hello! We are sorry to hear about this concern. While our reviews focus on the product and your individual experience using it, we are sorry to hear ...