
Ratings & Reviews for KitchenAid Counter-Depth 23.8-cu ft 36-in Wide French Door Refrigerator with Ice Maker ( Black Stainless Steel with PRINTSHIELD Finish )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The refrigerator has a spacious interior with adjustable shelving and specialized storage compartments. It features an elegant, modern design with bright LED lighting and easy-to-use features. However, there are frequent issues with the ice maker, temperature control problems, and noisy operation. Many customers also report reliability concerns, with the refrigerator breaking down within the first few years. Overall, while the product has some positive attributes, the consistent quality and reliability issues make it difficult to recommend.
Customer review summary generated by AI, including incentivized reviews.Fridge looks great, Functionality is Horrible
Would Not RecommendIcemaker has never worked properly. Ice bin has to be emptied often. Solid slabs of ice. Fridge leaks. Look at other brands that are more reliable
From kitchenaid.com
William V
Would Not Recommend[This review was collected as part of a promotion.] The right door had a small dent, I had to have a technician come to take a picture of it, got the new door in same dent same area!
From kitchenaid.com
Leaks Freon - Bad Design
Would Not RecommendThe unit has a poorly designed seal from the compressor and leaks Freon which causes the unit to stop cooling. First the feeezer gets a little warm and eventually it cannot cool the fridge either. Had tech here to try and get the joint to seal with no luck. Now I think I need to buy a new one. Yet my 20 year old Kenmore Beer Fridge still works like a champ. Pathetic.
From kitchenaid.com
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the oppor...
NewRefCme
Would Recommend[This review was collected as part of a promotion.] The shelf space is not enough and can’t seem to adjust the shelves.
From kitchenaid.com
Beautiful Refrigerator, Poor Ice Maker
Would Not Recommend[This review was collected as part of a promotion.] This seems like a good refrigerator, but we have had it a month and the ice maker quit working!
From kitchenaid.com
2 years later: decent product with no issues
Would RecommendWe've had this unit for almost two years and it hasn't had any major or minor issues. The only thing of note is that the exterior scratches fairly easily so be careful with magnets. We use the water dispenser/ice maker constantly and the latter has clogged only a handful of times. It's an easy solve: remove and break up the ice. We haven't used the removable marinating drawer once; seems like a bit of a marketing gimmick but maybe it's useful for others. If you refrigerator a lot of beverage...
From Counter-Depth 23.8-cu ft 36-in Wide French Door Refrigerator with Ice Maker ( Stainless Steel with PRINTSHIELD Finish )
Awesoome unit
Would RecommendWe recently purchased this and it is a fabulous fridge!!
From kitchenaid.com
Love It!!
Would Recommend[This review was collected as part of a promotion.] We were looking to replace our refrigerator and as soon as we saw this KitchenAid, we knew that was the one! Love the features and the lighting is excellent!
From kitchenaid.com
excellent features, spacious, a lot of compartment
Would Recommend[This review was collected as part of a promotion.] I'm very happy with my purchase, great price , excellent product
From kitchenaid.com
DO NOT PURCHASE
Would Not RecommendPurchased two years ago. The first one was a lemon. The replacement isn’t any better. Had it repaired SEVERAL TIMES. Lost hundreds of dollars in spoiled food. The fridge doesn’t stay cooled, all but the drawers… all the food in there freezes!
From kitchenaid.com
We truly appreciate you reaching out and sharing your experience with us. We're very sorry to hear about the trouble you're having with your KitchenAi...
Good product
Would Recommend[This review was collected as part of a promotion.] A lot of room. Wish I had a picture of where to put everything. Lots of space
From kitchenaid.com
Kept going back to this model
Would Recommend[This review was collected as part of a promotion.] After a lot of research and being totally overwhelmed. I kept going back to this one for its features and felling that KitchenAid had a good reputation. Have had it just little over a week. So far very happy with the purchase and down the road looking to replace other appliances with KitchenAid.
From kitchenaid.com
great depth
Would Recommend[This review was collected as part of a promotion.] Received this refrigerator as an exchange for our 4 year old one (give or take) that could not be fixed. Inside is a little smaller than the one we had, but overall, this appears to be a great model (so far).
From kitchenaid.com
It's Beautiful!
Would Recommend[This review was collected as part of a promotion.] We just remodeled with all new KitchenAid appliances. I am not disappointed with any of them. The refrigerator is gorgeous. It took us a while to unpack all the containers and gadgets it came with, but when it was all put together, it's a showstopper.
From kitchenaid.com
Very pleased with our new KitchenAid fridge
Would Recommend[This review was collected as part of a promotion.] We have nothing but KitchenAid appliances and have been quite satisfied. When we came across this model and design, we just had to upgrade! It came packaged very well and fit perfectly(be prepared to remove ALOT of plastic and tape). I read and follow all owner manuals to the letter, so start-up and use went smooth and is working like a champ as I’ve come to expect. The space design allows for more efficient storage and use, and you can’t beat ...
From kitchenaid.com
Works fine, but we don't love the layout
Would Not Recommend[This review was collected as part of a promotion.] We chose this counter depth model to gain more kitchen space in our remodel. In Kitchenaid, it was either this one or a 20 cubic foot model. While it claims 24' of space, it feels like much less than the 25' that we gave up with our old standard depth unit. The shelves have no adjustability up and down. Gallon storage is limited to the right door or the third shelf (if you retract the second shelf to make clearance for it). We would have lik...
From kitchenaid.com
Refrigerator went out after less than 3 months.
Would Not Recommend[This review was collected as part of a promotion.] Refrigerator went out in less than 3 months. Two technicians have come out as part of my warranty and it still isn’t fixed. Now we won’t have food to get my family though the winter storm this weekend. Very disappointed.
From kitchenaid.com
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the oppor...
Efficient lay out
Would Recommend[This review was collected as part of a promotion.] Had to replace our 12yo kitchen aid - this one has more cu ft despite being same size. Only 4 stars because water dispenses warm-room temp water, a the ice dispensers ice gets everywhere - ice machine is LOUD. Fridge stays cold tho- even tho its cabinet depth so that part is amazing
From kitchenaid.com
Great refrigerator.
Would Recommend[This review was collected as part of a promotion.] It’s better than the side by side and easier to get to things. It also looks great inside and out.
From kitchenaid.com
KitchenAid - 23.8 cu. ft. 36" Counter-Depth French
Would Recommend[This review was collected as part of a promotion.] Happy with this one. Looked at different options. This fits perfectly. Pleasantly surprised that it is quiet, love the french door, the blue light with the shelves looks amazing. Very happy this far...
From kitchenaid.com
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the oppor...