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Counter-Depth with Internal Water Dispenser 24.3-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Black Ore ) ENERGY STAR Certified

Ratings & Reviews for KitchenAid Counter-Depth with Internal Water Dispenser 24.3-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Black Ore ) ENERGY STAR Certified

4.0
464
Review
 4 out of 5
464 Reviews


70% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the sleek, modern design and spacious interior with excellent food preservation and smart storage solutions. The counter-depth layout, fingerprint-resistant finish, bottom-freezer design, pull-out trays, and internal water dispenser receive consistent commendation. However, many report significant ice maker problems including malfunctions and excessive noise, and several note the water dispenser also operates loudly. Some mention minor issues like door control panel placement and squeaking gaskets. Despite these drawbacks, most customers consider the appliance a worthwhile kitchen upgrade.

Customer review summary generated by AI, including incentivized reviews.
464 Customer Reviews
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Kitchenaid is our favorite appliance manufacturer

Would Recommend

Fits perfectly and looks great

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Kitchen Aid disappointment

Would Not Recommend

I'm not happy with this purchase. The dimensions are the same as my previous refrigerator but it's storage capacity is so much smaller. Especially the freezer space. Due to the design of the ice maker, when I open the top drawer of the freezer the ice falls out of its storage container and lands on the bottom of the freezer. It's impossible to reach the bottom of the freezer to retrieve it. The settings are on the side of the door and are very easy to accidently push. I've turned the refrige...

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Response from KitchenAidTeam

Thank you for reaching out to us and sharing your experience. We sincerely apologize that the features and characteristics of your current appliance ... Read More

KitchenAidTeamJanuary 20, 2026

KitchenAidBrand

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Beautiful looking- poor quality

Would Not Recommend

I have a fully KitchenAid-equipped kitchen and recently replaced a 13-year-old model. While this refrigerator is beautiful inside and out, the overall quality is disappointingly subpar. It’s unfortunate to see how far KitchenAid has declined. The fridge is noticeably loud—from the water dispenser to the ice maker—whereas my previous model was nearly silent. The doors don’t have the solid, “premium” feel I expected at this price point. That said, the interior lighting is excellent, and I do like...

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JennAir fridge

Would Recommend

Lots of thoughtful space available

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Poor design

Kitchen aide you should be better than this.. a pizza slot in the freezer? And the shelves don’t configure to hold a gallon of milk! You have to open both doors to open the left drawer I liked the old LG better

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Best counterdepth

Would Recommend

The refrigerator is the largest in class for counterdepth… putting the water on the side and icemaker frees up tremendous space.. the door on the left has the same storage as on the right and holds all kinds of stuff like gallon milk cartons, etc. Intelligient design, best counterdepth, best warranty… I looked at all of them GE profile, Bosch, Fisher & Paykel. None compare.. Bosch warranty is terrible for the premium price but looks cheap inside and the stainless steel on the doors look thin an...

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Small issue with a damaged door but they replaced

Would Recommend

Very good

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Don’t like the ice maker or the water disp3nser.

Would Recommend

Excellent choice.

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Beautiful KitchenAid Refrigerator

Would Recommend

Love the look of this Refrigerator. Beautiful inside and out. Looks very high-end. The faux wood panel inside is a nice touch. Provides enough storage space for our needs. Still getting used to the inside water feature; however, I do prefer this to a door water/ice feature. Can spill water if you dont pull glass away slowly. The doors dont close as smoothly as I would hope. It seems you need to close the left door before the right door for a smoother outcome; however, you can do it eithe...

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