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Counter-Depth with Internal Water Dispenser 24.3-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Black Ore ) ENERGY STAR Certified

Ratings & Reviews for KitchenAid Counter-Depth with Internal Water Dispenser 24.3-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Black Ore ) ENERGY STAR Certified

4.0
457
Review
 4 out of 5
457 Reviews


70% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the sleek, modern design and spacious interior with excellent food preservation and smart storage solutions. The counter-depth layout, fingerprint-resistant finish, bottom-freezer design, pull-out trays, and internal water dispenser receive consistent commendation. However, many report significant ice maker problems including malfunctions and excessive noise, and several note the water dispenser also operates loudly. Some mention minor issues like door control panel placement and squeaking gaskets. Despite these drawbacks, most customers consider the appliance a worthwhile kitchen upgrade.

Customer review summary generated by AI, including incentivized reviews.
457 Customer Reviews

Never buy a LG refrigerator

Would Recommend

great reviews and reputation

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Kitchen Aid refrigerator

Would Not Recommend

Kitchen aid refrigerator which I was told that was the high-end of whirlpool did not work after it was delivered. Now going on three weeks without a refrigerator I now have to wait for a replacement. I’m disappointed

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Good overall

I like the indoor water dispenser and that the ice maker is separated from the water dispenser.

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Great fridge—performance matches the spec sheet.

The water dispenser can spill a bit inside if you move the cup too early, so it just requires a little discipline (harder for kids, of course). We had a bad experience with our previous brand-new fridge from a major retailer, which advertised 3 lbs of ice per day. Because the ice maker was located in the door, it couldn’t keep up with its claims. The manufacturer even suggested that our normal household door openings (about 70 per day, tracked through the connected app) were the reason for the ...

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KitchenAid

Would Recommend

I like the style gray interior and adjustable glass shelving

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Very happy with this Kitchen Aid Refrigerator

Would Recommend

So far I love it! The only thing that I would change it where the control panel is placed. It is easy to hit the panel with your hand when opening and closing the door.

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Kitchenaid is our favorite appliance manufacturer

Would Recommend

Fits perfectly and looks great

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Kitchen Aid disappointment

Would Not Recommend

I'm not happy with this purchase. The dimensions are the same as my previous refrigerator but it's storage capacity is so much smaller. Especially the freezer space. Due to the design of the ice maker, when I open the top drawer of the freezer the ice falls out of its storage container and lands on the bottom of the freezer. It's impossible to reach the bottom of the freezer to retrieve it. The settings are on the side of the door and are very easy to accidently push. I've turned the refrige...

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Response from KitchenAidTeam

Thank you for reaching out to us and sharing your experience. We sincerely apologize that the features and characteristics of your current appliance ... Read More

KitchenAidTeamJanuary 20, 2026

KitchenAidBrand

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