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Standard-Depth 27.8-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Black Slate ) ENERGY STAR Certified

Ratings & Reviews for GE Standard-Depth 27.8-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Black Slate ) ENERGY STAR Certified

4.3
11850
Review
 4.3 out of 5
11850 Reviews


84% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This refrigerator offers a spacious interior with ample storage capacity in both the refrigerator and freezer sections. It features a sleek, modern design with a fingerprint-resistant finish. Convenient features include an in-door ice maker and water dispenser. The interior is well-lit, making contents easily visible and accessible. While some customers reported minor issues like noisy ice makers or difficulty closing the doors, the majority of reviews are highly positive, praising the refrigerator's large capacity, attractive appearance, and reliable performance.

Customer review summary generated by AI, including incentivized reviews.
11850 Customer Reviews

Don’t Order from Lowes

Would Recommend

I had the worst experience ordering from Lowe’s. The refrigerator did not arrive when scheduled. When it arrived it was broken and the delivery people spoke no English at all. I had to speak with the Lowe’s dispatcher . I was told Lowe’s would contact me to reschedule. I never received a call. When I called, I was asked if I still wanted the refrigerator. My delivery was scheduled for the next day. It was then canceled. I ordered on Cyber Monday. The refrigerator was installed on Janu...

January 28, 2026
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Response from GE Answers

We're glad that you got in touch with service and was able to get your installation issues corrected. We're confident that your refrigerator ...

GE AnswersJanuary 28, 2026

GE_Appliances

Worst Purchase Ever

Would Not Recommend

Worst appliance ever purchased. Purchased in 2021 last year the ice maker and freezer stipped working. All repairs services state that this is a GE problem. To date i havr gotten zero help from them. This purchased replaced a 22 year old whirlpool fold fridge. Looks like thy are making disposable appliances. DO NOT BUY THIS or ANY GE appliances EVER

January 24, 2026

From geappliances.com

Response from GE_Appliances

We will be reaching out to you via email to gather additional information. Please respond to the email at your earliest convenience.

GE_AppliancesJanuary 26, 2026

French door refrigerator with bottom freezer

The size generally has ample room for groceries & some dishes in containers/pots for leftovers. Only disappointment is when dispensing water it doesn’t have a display for volume. Prior same model refrigerator showed number of ounces dispensed in a container. Freezer section is large with an extra drawer for smaller items (I use it for butter, cream cheese, flours, etc. separately from meats & vegetable bags. Temps seem adequate. Don’t know how to determine energy use solely from this appliance.

January 23, 2026

From geappliances.com

Response from GE_Appliances

We're glad that you are enjoying your new refrigerator and appreciate the storage space. We believe you've chosen a great model and we know it will se...

GE_AppliancesFebruary 5, 2026

Water & ice dispenser controls

The refrigerator I purchased is black in color and the contro lunit for the water & ice dispenser screen is also black and it doesn't light up so that you may read the function settings. Since an owners manual isn't furnished, an instruction sheet would've been helpful with the control settings.

January 22, 2026

From geappliances.com

Poorest buy I ever made

Would Not Recommend

I hate everything about this refrigerator. Worst buy I have ever made. Very cheaply made. Both ice makers are horrible. Ice comes out in sheets and won't feed through dispenser. The closing on the doors takes muscle to close them. Freezer drawers very flimsy and squeak when closing or opening. I could go on but this will suffice.

January 21, 2026

From geappliances.com

Response from GE_Appliances

We will share your comments with our product team so they may review further. We would like to help and provide some information. There is an article ...

GE_AppliancesJanuary 22, 2026

ice maker

wish the ice maker would make ice a little faster and the ice holder had a bigger capacity

January 20, 2026

From geappliances.com

Response from GE_Appliances

We love this refrigerator, particularly its fingerprint resistant stainless finish which allows you to wipe away smudges and fingerprints so you can e...

GE_AppliancesFebruary 4, 2026

Compressor Failed

Would Not Recommend

Compressor failed a couple of years into owning and the warranty only covers 1 year! Going to be hard to recommend getting another GE appliance after this experience

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Response from GE Answers

We would like to assist you with this refrigerator compressor. Please send us a private message via Facebook, Instagram, X, or TikTok with your conta...

GE AnswersJanuary 22, 2026

GE_Appliances

The space inside is amazing. Especially the doors.

Would Recommend

Every thing. Especially the price

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like color very much

Would Recommend

2nd same fridge Im hoping it lasts The exterier is exactly what i needed

January 19, 2026

From geappliances.com

Brand new refrigerator delivered did not work

Would Not Recommend
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Response from GE Answers

We would like to assist you with this refrigerator and gather some additional information from you. Please send us a private message via Facebook, In...

GE AnswersJanuary 19, 2026

GE_Appliances

I'm very happy with this purchace

Would Recommend

It's grwat

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great capacity

Would Recommend

Refrigerator is very large and has great Capacity. Only negative is the doors are difficult to close, which may change in time, and the Ice Maker Capacity is Small. I have to make bags of Ice and store in Freezer when Entertaining more than a few people

January 14, 2026

From geappliances.com

the price was good

Would Recommend

it is big and roomy.

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GE 27.7CU / W-36

installation went fine. BUTI didn't receive the water cable I paid for, they took it with them, even though I paid for it. I did not receive the water connection cable.

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Happy so far

Would Not Recommend

So far the unit is working well. The capacity is good. The features are easy to understand. The finish is very good.

January 12, 2026

From geappliances.com

Display/Discontinued

Would Recommend

The product itself is very good for the price. The issues arose following delivery. The Fridge was in "Display Mode". That means the only thing that workers were the lights. The delivery guys were not aware or told this was the case. No water, no ice and no cooling The delivery man discovered there was no filter supplied as it was a discontinued floor model. After going to the store and speaking with the Manager he told me i had to purchase one because it was a floor model. After installing th...

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Lighting Issue

Would Recommend

The refrigerator lights turned on but dimmed. I tried to replace them but no luck.

January 10, 2026

From geappliances.com

Response from GE_Appliances

We'd like to address the issue you're having with dim lights. Your model features LED lighting, which would need to be replaced by an authorized techn...

GE_AppliancesJanuary 15, 2026