Ratings may include incentivized customer reviews.
What Customers Are Saying
The Ecobee security camera offers clear 1080p video, a wide 180-degree field of view, and advanced motion detection and person tracking capabilities. Many users find the camera easy to set up and integrate with the companion app for remote monitoring. However, some customers report frustration with the required subscription to access key features like video recording, as well as occasional connectivity issues and false motion alerts. Additionally, the camera can get quite hot during use.
Customer review summary generated by AI, including incentivized reviews.Excellent!
Would RecommendLove these cameras, I have 4 of them now. They perform exactly as advertised. I only wish they were outdoor and weatherproof
From Ecobee
Great security
Would RecommendVery easy to install and connect, so great to get notifications when I'm home or I'm gone when a door is open.
From Ecobee
Camera quality could be much better
Would Not RecommendWas not impressed at all with the quality of the feed/sensor/night vision and connectivity leaves a lot to be desired. A Eufy camera that costs half as much does a better job with all of these aspects.
From Ecobee
Great, but some more integration possibile
Would RecommendI love ecobee and these sensors. The only thing I suggest to improve is integrating the thermostat features and safety features. For example, when I select “arm away,” the thermostat can be set away automatically. The smart door sensor can be tied to the rooms of the house and sense if the space is occupied or not and tell the thermostat to optimize the temperature settings. These can be done through software improvements, so I hope ecobee will work on these soon!!!
From Ecobee
It's an amazing product!
Would RecommendThe ecobee products are really great and the smart sensors are the top of the quality.
From Ecobee
Great Product
Would RecommendI love my new ecobee camera with audio, it’s a simple set up and even better functionality. I especially love the ability to pan the camera as well as how the camera pans on its own. Another great feature is the ability to use it while it’s even turned off (not unplugged) it can still detect motion. The app is very easy to use as well, love this so much that I bought two cameras and one was defective and Ecobee was amazing with trying to resolve the situation and once we came to the conclusio...
From Ecobee
Great features, & easy setup
Would RecommendLove the smart app, Eco+ to save you money on heating and cooling. The door/window sensors which shouyt down heating and cooling when left open sold me on the Monitoring.
From Ecobee
setup
Would Recommendnot easy to setup,this right for the young generation oriented in the computer.but setup is good choice.
From Ecobee
Good option but requires monthly subscription
Purchased windows/door sensors for basic functionality to alert if door was opened. Sadly, you have to pay a monthly fee which make no sense. Any savings you get by integrating these sensors with your ecobee are lost on monthly fees. In short, not recommended, especially when the required monthly recurring fee is not clearly spelled out up front
From Ecobee
Exceeds Every Expectation
Would RecommendI recently installed my home security and thermostat with the Ecobee security bundle kit and smart thermostat. From start to finish I was amazed at how intuitive and simple the setup process ended up being. Not to mention the HomeKit integration is seamless and free of any technical issues. In fact, I was so impressed that I purchased two extra cameras and couldn't be happier. I recommend Ecobee products to anyone looking for high-quality and intuitive devices for your smart home setup.
From Ecobee
Kind of useless?
Would Not RecommendAfter 2 weeks, not sold that it's actually worth anything. Great that it pauses HVAC if a door or window is open for 5min, but that's about the only / best feature. One thing to note that's not explicit in the product information: there's no audible noise made in the house when a door or window is open, like is standard on most security systems. I think Ecobee overlooked the importance of that.
From Ecobee
Great features and optics - User interface lacking
Would RecommendI have had the camera for 2 weeks and like it except for the user interface. Confusing on how to turn on or off camera. Now that it is installed I would like when open app to choose either Thermostat, Camera or other? When I choose camera, present a simple set of choices, turn on or off camera, settings, etc. Also link to other device apps such as Kasa for lights and switches, Meross for Garage, Honeywell for alarm or others
From Ecobee
60% of the time it works every time
Would Not RecommendWell, more like 10% of the time. I bought to get live views of vacation home. Despite high speed WiFi there and primary home, I have to try over and over to connect to camera. It’s not crazy expensive and wireless so I’m not completely unhappy but the glitchiness of connection was unexpected and annoying.
From Ecobee
Solid option
Would RecommendOverall very easy to setup get going. Quality is very good. Only gripe is with HomeKit support, the video streamed in HomeKit does not keep the zoom settings that I setup in the ecobee APP and no way to setup in home-kit either.
From Ecobee
Great Hardware Great Software
Would RecommendEcobee make great home security Cams. Working with HomeKit is an added bonus for me.
From Ecobee
No screw option
Would Not RecommendThe sensor keeps getting off the sticky tape and sticking to main sensor thus generating false alarm. There should have been some screw option
From Ecobee
Eco camera
I am very happy with my two new eco cameras so far. They have a great picture quality and can zoom very close.
From Ecobee
Useless without subscription
Would Not RecommendThe sensor is a proximity and motion sensor in one. It tells you when a door or window is open and that is what it does. If you want the A/C to turn off when a door is open, you need to subscribe to the security plan. I live in an apartment with 24h security. Why would I need a security plan to turn my A/C off when the patio door opens? The motion sensor cannot be integrated into the thermostat to adjust the temperature and help the "smart" thermostat to learn. Pretty useless.
From Ecobee
I have seen better
Would Not RecommendThe camera optic is not really the issue, but the service and firmware is abysmal. As a security system the ecobee solution is a complete waste of money. The cameras deliver false alarms when person detection or movement detection is turned on. The cell phone application usually gives you an error message that it cannot connect to any of my cameras when the alarm goes off. Connecting the cameras to wi-if took me several resets on three cameras before they finally connected. The combination with ...
From Ecobee
Great camera with features I wish I could turn off
Would RecommendCamera has wide field of view, great picture quality, and well built. The ecobee line including this camera has Spotify connect built in. It is very annoying and there is no way to turn it off, the thermostat is the same way. I don't know why someone would want to use such a small speaker to play music but almost every time I try to cast to a speaker I choose the camera or thermostat. There is no way to turn off Spotify connect and I can't remove them in Spotify either. Anyone who is connected t...
From Ecobee
