Ratings may include incentivized customer reviews.
What Customers Are Saying
The Ecobee security camera offers clear 1080p video, a wide 180-degree field of view, and advanced motion detection and person tracking capabilities. Many users find the camera easy to set up and integrate with the companion app for remote monitoring. However, some customers report frustration with the required subscription to access key features like video recording, as well as occasional connectivity issues and false motion alerts. Additionally, the camera can get quite hot during use.
Customer review summary generated by AI, including incentivized reviews.Door alarm
Would Not RecommendNot impressed. Will no longer be used after the free trial period. Don't get audible notifications to get your immediate attention and could not find instructions to set this up. Also, no notice on the outside of the sealed box that monitoring is only free for a short trial period then you have to pay a monthly subscription afterwards. Had I known this, I wouldn't have made this purchase.
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Camera
Would RecommendLove the camera software need a to be better always disconnect from HomeKit also take for ever to load up on that ecobee app
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Great Product
Would RecommendUsing the Ecobee for about 3 weeks so far and it is doing a great job of balancing the temperature thru out our home. We are very pleased with all the sensors and how they work together!
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Effective Small Sensor
Would RecommendI have installed two of these sensors on entry doors. Installation was simple and system setup was easy. They work great. One is located in a outbuilding which does not have heat and continued to perform well near zero degrees F.
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Issues with HomeKit
Great camera, but often goes into “not responding” in HomeKit requiring the camera to be rebooted. Should have researched a bit more before buying as this is a common issue apparently. Great camera if you aren’t using Homekit.
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EXCELLENT CAMERAS
Would RecommendSimple installation. If you have Xfinity Advanced Security, turn it off using their app before adding the cameras to your wifi network, then turn the security back on. Love the automatic tracking feature with using either the motion or human detection. Have one installed in a detached structure with no HVAC System here in Michigan with no temperature related issues. Cameras also work very well viewing out the window.
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Needs scheduling options.. time of day settings
Would Not RecommendThree stars with limitations no scheduling options
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Had to have HVAC PRO remove
Would Not RecommendInstalled unit at a Vacation Rental condo to control leaving balcony doors open. Installed according to instructions...exactly... on a Carrier with heat pump and worked fine until temp dropped below 30 F and we had returned north. Unit would not work, and I had to do an emergency call to HVAC company. HVAC tech couldn't get unit to work with this unit and suggested unit may be bad. Either way a big HVAC bill to try unit. Great concept but poor implementation. Might be a bad unit?
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Delighted with ecobee
Would RecommendAfter ecobee thermostats , I have expanded my ecobee equipment with cameras and door sensors. Easy to install and reliable. Integration with HomeKit is seamless
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Basically needs subscription
Would Not RecommendBought it to use the open door and windows feature that turns off the ac if left open but turns out you need to pay the security subscription for that feature to work.
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Great features and add ons.
Would RecommendWorks very well, better than other brands I've used.
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Another Home Run
Would RecommendEverything we’ve purchased for the Ecobee ecosystem has been easy to set up and a real pleasure to use. Same with this camera. We point it out our front window in lieu of a doorbell cam. Love that we can rotate for different viewing angles, and the auto-recording with detection of a person or motion has worked so much better than with a previous camera we used from a different brand. The settings are intuitive and provide a lot of control. Really a fantastic product.
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Works ok, needs security subsription
Would Not RecommendI bought this to turn off my AC when a door gets left open, come to find out, I need to purchase their security product to make it work
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Great security camera
Would RecommendEnjoy the convenience of viewing any activity on my home driveway and front porch.
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Amazing
Would RecommendThe only thing I wish you guy have is an outside camera and a battery power camera too.
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Great product
Would RecommendI finally decided to enter the Alexa world. My air conditioner broke, so I had the guy install the Ecobee. Looks great on the wall. Life is so much easier. I installed a sensor on my balcony door so I'm no longer paying for my kids leaving the door open. I love the text when the door is open. I have a sensor in the family area, so the condo is consistently the same temperature. I don't fiddle with the thermostat due to the Ecobee features. Telling Alexa to change the "AC" is so simple wh...
From Ecobee
Easy to use, excellent Homekit integration
Would RecommendI did a lot of research when replacing my existing non-HomeKit friendly security system with a HomeKit friendly one. It does require an existing ecobee thermostat as a hub, but since I've been using one in my house for years, it was a no-brainer for me. All the sensors only take minutes to install and configure, and they immediately show up as first-order members of your HomeKit environment, ready to take part in automations. ecobee's Smart Security add-on is a worthwhile upgrade, even if you do...
From Ecobee
need more features..incorporate ring devices
Would Not Recommendshould allow change of security levels by timed/scheduled options..ie going to bed @11;00 so schedule security level change @11;00pm and off @7;00am when you wake up instead of manually changing on/off everyday!
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Awesome device
Would RecommendWe have had this device for 2 years now and we are very pleased with it. Saves us a lot of $$$$$
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A little complicated but perfect
Would RecommendI installed 3 smart thermostats along with a couple sensors. Overall, we love this new addition to our smart home! Monthly emails are great, set up was a breeze & my favorite is the ability to control them from anywhere. They are a bit too complicated to program using all the options in the app. We've had the thermostats for 5 months & still don't have the hang of the schedule, device and comfort settings.
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