
Ratings & Reviews for Canon PIXMA MG3620 Wireless All-in-One Photo Inkjet Printer Copy/Print/Scan
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly report severe dissatisfaction, citing persistent Wi-Fi connectivity failures, blurry or faded print output, and frustrating setup experiences as primary complaints. Many describe spending hours troubleshooting without success, with some abandoning the device entirely. Print quality degrades quickly, and replacement ink costs approach the original purchase price, leading reviewers to call it a waste of money. A small group acknowledges basic functionality for light home use and mobile printing, but these positive experiences are consistently overshadowed by widespread technical failures. Most customers express strong regret and state they will not repurchase.
Customer review summary generated by AI, including incentivized reviews.Pixma MG3620
Would Not RecommendThere are so many bad reviews here until I may hate I purchased this MG3620. I will try iy out and see how it works.
From canon.com
Where are the instructions for setup?
The box can completely empty - no instructions were provided. Need helping setting up the wireless printer.
From canon.com
operation non existent
Would Not Recommendonly working operation is the on-off button. can not load driver in microsoft 10 because it's not a microsoft product, warning light says out of paper no matter how much is inserted. no other buttons work other than turning it on and off. all troubleshooting useless
From canon.com
waste of money
Printer does not work. I just tried printing and it said no paper in tray even though there was paper. I added more and the same error again. I pressed the start button and it took the first sheet of paper and printed it out blank. Tried printing again and it said no paper in tray. Pressed the button to start, per their "help" and it took ALL the paper (30+ sheets). Of course it jammed so I cleared the jam and put all the paper back in the tray. Tried printing and it said no paper in tray. Press...
From canon.com
Worst Printer
Would Not RecommendI haven't had this printer for long at all and now the paper does not feed in correctly, it gets stuck, and is always says its out of paper when the tray is full. Super frustrating.. do not buy this crap
From canon.com
Excellent All-in-One
Would RecommendExcellent All-in-One. Excellent recommendation by Canon's Sales Rep.
From canon.com
can't get it set up to WiFi
Would Not RecommendI've had this for a nearly a year. It was really difficult to set up wireless to Modern, computer and Phone. I finally got it done. Then Modem had to be replaced and I've tried innumerable times to reconnect to WiFi without success. It's useless. Tried to connect directly with cord but the modem has a large USB and the printer only a square cord hook up. This is the second Canon that has been to difficult to want ever again.
From canon.com
Ink Cartages Leak
Would Not RecommendJust took the printer to recycling because I'm getting tired of putting a new black cartrage in every two months. I do not print that much, but the black cartrages leak ink all over in the printer and it makes quite a mess, not to say smudging the paper. Plus these cartages are not cheap. Printer works fine when there is ink in the cartrage
From canon.com
PIXMA MG3620 Black Wireless
I’ve spent more time fixing this printer and trying to get it to work right. Can’t take it back cause I missed the return date. I’ll never buy another printer like this. Wasted time money and photo paper. It’s cause me stress and jobs.. I’ll make sure it’s not a PIXMA MG3620. I HSTE THIS PRINTER. And reading the reviews. Looks like I’m not the only one.
From canon.com
Only prints in 4X6
Would Not RecommendNo matter what i do, anytime i print from my email or web it spits it out as 4X6. I have to download the image or page to my desktop, and then open it up a second time for it to print a normal 8X10 page.
From canon.com
A piece of garbage!!!!!!!
Would Not RecommendI wish I could give this pile of garbage a zero star. This is the worst and I mean the worst printer I have ever bought in my life. Impossible to connect to WIFI and it doesn't even work connected via USB cable. All it does is give me a printer error. Going right back to the store for a refund. JUNK!!!!!!
From canon.com
bad features
Would Not RecommendI cant get this printer to print properly on transparency paper. the ink comes out dry. is there a way that I can fix it and get my results ?
From canon.com
Can't get it to connect to Wi-Fi
Would Not RecommendI bought this today. The blue Wi-Fi light comes on. I hold if to wait for the power-button light to blink and it does not. I can't find any information that helps solve the problem. David Porter
From canon.com
Surprise at negative reviews.
Would RecommendFirst, I am so sorry about the problems that others have had with this printer. My experience has been the opposite. I have owned this printer for about 5 years and it has performed perfectly. Connected immediately to my laptop, and the buttons on top are very intuitive. Was not pleased with the color on my first try with a 4 x 6 photo, but discovered a setting to increase quality for such photos and was amazed at the quality. Have had only two paper jams in the years I have had it. Lastly...
From canon.com
Alright for a basic printer, but terrible setup process
Would RecommendI just bought this printer after having a bad experience with an HP printer of a similar price range. The setup and wifi connection process were an absolute NIGHTMARE, even for my husband who was helping me. He was in communications/signal corps in the military and he said that this was one of the worst setups he's dealt with. It took us a whole day to get it connected to the wifi. It is okay once it is set up. Prints decently and at only the touch or click of a button. I am already having diffi...
From canon.com
Poor Feed
Would Not RecommendUnless you want this printer to just print documents DON'T buy this printer. First we had white lines through what we printed so they sent a new one. That one cant seem to feed the paper the same way twice. When I try to print business cards one side or the other, its different every time, prints to high on the card like it misfed. This is only good for printing things that do not require the item to feed the same way every time.
From canon.com
Great Printer
Would RecommendSo far this printer has worked well for me. Setting it up took a couple of tries, but it was reasonably straightforward. I have not yet tried to print photos, but color and black/white printing have worked well!
From canon.com
Piece of Junk!
Would Not RecommendBought this printer beginning of July.. Got sick and was unable to install until recently. Not sure if this was a returned item or a store demo - the box was clearly re-taped, and the power cord and USB cables were missing (thankfully old HP power cable worked). Everything else was sealed and it appeared all the shipping plastic & tape were all in place, plus the inks were sealed. My issue, I cannot use it. If I put more than 10 pages in the paper slot, it will jam up, and if I use 10 or f...
From canon.com
HORRIBLE!!!!! STAY AWAY!!!!!
Would Not RecommendI have been trying to connect this printer to my wifi for over 4 hours and it won't connect. It's going back for a refund. This printer deserves -5 stars!!! Total piece of junk!!! I will never buy another Canon product as long as I live. STAY FAR, FAR AWAY!!!!!!!!!
From canon.com
Cant give it 0 stars
Would Not RecommendI purchased this printer a month ago. It printed twice, and now won't connect. The included instructions do not assist you in any way. DO NOT BUY THIS PRINTER!!!!
From canon.com