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PIXMA MG3620 Wireless All-in-One Photo Inkjet Printer Copy/Print/Scan

Ratings & Reviews for Canon PIXMA MG3620 Wireless All-in-One Photo Inkjet Printer Copy/Print/Scan

2.4
352
Review
 2.4 out of 5
352 Reviews


37% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly report severe dissatisfaction, citing persistent Wi-Fi connectivity failures, blurry or faded print output, and frustrating setup experiences as primary complaints. Many describe spending hours troubleshooting without success, with some abandoning the device entirely. Print quality degrades quickly, and replacement ink costs approach the original purchase price, leading reviewers to call it a waste of money. A small group acknowledges basic functionality for light home use and mobile printing, but these positive experiences are consistently overshadowed by widespread technical failures. Most customers express strong regret and state they will not repurchase.

Customer review summary generated by AI, including incentivized reviews.
352 Customer Reviews

Pixma MG3620

Would Not Recommend

There are so many bad reviews here until I may hate I purchased this MG3620. I will try iy out and see how it works.

February 16, 2023

From canon.com

Where are the instructions for setup?

The box can completely empty - no instructions were provided. Need helping setting up the wireless printer.

January 25, 2023

From canon.com

operation non existent

Would Not Recommend

only working operation is the on-off button. can not load driver in microsoft 10 because it's not a microsoft product, warning light says out of paper no matter how much is inserted. no other buttons work other than turning it on and off. all troubleshooting useless

January 9, 2023

From canon.com

waste of money

Printer does not work. I just tried printing and it said no paper in tray even though there was paper. I added more and the same error again. I pressed the start button and it took the first sheet of paper and printed it out blank. Tried printing again and it said no paper in tray. Pressed the button to start, per their "help" and it took ALL the paper (30+ sheets). Of course it jammed so I cleared the jam and put all the paper back in the tray. Tried printing and it said no paper in tray. Press...

December 27, 2022

From canon.com

Worst Printer

Would Not Recommend

I haven't had this printer for long at all and now the paper does not feed in correctly, it gets stuck, and is always says its out of paper when the tray is full. Super frustrating.. do not buy this crap

December 14, 2022

From canon.com

Excellent All-in-One

Would Recommend

Excellent All-in-One. Excellent recommendation by Canon's Sales Rep.

December 13, 2022

From canon.com

can't get it set up to WiFi

Would Not Recommend

I've had this for a nearly a year. It was really difficult to set up wireless to Modern, computer and Phone. I finally got it done. Then Modem had to be replaced and I've tried innumerable times to reconnect to WiFi without success. It's useless. Tried to connect directly with cord but the modem has a large USB and the printer only a square cord hook up. This is the second Canon that has been to difficult to want ever again.

December 9, 2022

From canon.com

Ink Cartages Leak

Would Not Recommend

Just took the printer to recycling because I'm getting tired of putting a new black cartrage in every two months. I do not print that much, but the black cartrages leak ink all over in the printer and it makes quite a mess, not to say smudging the paper. Plus these cartages are not cheap. Printer works fine when there is ink in the cartrage

November 25, 2022

From canon.com

PIXMA MG3620 Black Wireless

I’ve spent more time fixing this printer and trying to get it to work right. Can’t take it back cause I missed the return date. I’ll never buy another printer like this. Wasted time money and photo paper. It’s cause me stress and jobs.. I’ll make sure it’s not a PIXMA MG3620. I HSTE THIS PRINTER. And reading the reviews. Looks like I’m not the only one.

November 20, 2022

From canon.com

Only prints in 4X6

Would Not Recommend

No matter what i do, anytime i print from my email or web it spits it out as 4X6. I have to download the image or page to my desktop, and then open it up a second time for it to print a normal 8X10 page.

November 10, 2022

From canon.com

A piece of garbage!!!!!!!

Would Not Recommend

I wish I could give this pile of garbage a zero star. This is the worst and I mean the worst printer I have ever bought in my life. Impossible to connect to WIFI and it doesn't even work connected via USB cable. All it does is give me a printer error. Going right back to the store for a refund. JUNK!!!!!!

October 7, 2022

From canon.com

bad features

Would Not Recommend

I cant get this printer to print properly on transparency paper. the ink comes out dry. is there a way that I can fix it and get my results ?

September 19, 2022

From canon.com

Can't get it to connect to Wi-Fi

Would Not Recommend

I bought this today. The blue Wi-Fi light comes on. I hold if to wait for the power-button light to blink and it does not. I can't find any information that helps solve the problem. David Porter

September 18, 2022

From canon.com

Surprise at negative reviews.

Would Recommend

First, I am so sorry about the problems that others have had with this printer. My experience has been the opposite. I have owned this printer for about 5 years and it has performed perfectly. Connected immediately to my laptop, and the buttons on top are very intuitive. Was not pleased with the color on my first try with a 4 x 6 photo, but discovered a setting to increase quality for such photos and was amazed at the quality. Have had only two paper jams in the years I have had it. Lastly...

September 7, 2022

From canon.com

Alright for a basic printer, but terrible setup process

Would Recommend

I just bought this printer after having a bad experience with an HP printer of a similar price range. The setup and wifi connection process were an absolute NIGHTMARE, even for my husband who was helping me. He was in communications/signal corps in the military and he said that this was one of the worst setups he's dealt with. It took us a whole day to get it connected to the wifi. It is okay once it is set up. Prints decently and at only the touch or click of a button. I am already having diffi...

September 2, 2022

From canon.com

Poor Feed

Would Not Recommend

Unless you want this printer to just print documents DON'T buy this printer. First we had white lines through what we printed so they sent a new one. That one cant seem to feed the paper the same way twice. When I try to print business cards one side or the other, its different every time, prints to high on the card like it misfed. This is only good for printing things that do not require the item to feed the same way every time.

August 27, 2022

From canon.com

Great Printer

Would Recommend

So far this printer has worked well for me. Setting it up took a couple of tries, but it was reasonably straightforward. I have not yet tried to print photos, but color and black/white printing have worked well!

August 24, 2022

From canon.com

Piece of Junk!

Would Not Recommend

Bought this printer beginning of July.. Got sick and was unable to install until recently. Not sure if this was a returned item or a store demo - the box was clearly re-taped, and the power cord and USB cables were missing (thankfully old HP power cable worked). Everything else was sealed and it appeared all the shipping plastic & tape were all in place, plus the inks were sealed. My issue, I cannot use it. If I put more than 10 pages in the paper slot, it will jam up, and if I use 10 or f...

August 22, 2022

From canon.com

HORRIBLE!!!!! STAY AWAY!!!!!

Would Not Recommend

I have been trying to connect this printer to my wifi for over 4 hours and it won't connect. It's going back for a refund. This printer deserves -5 stars!!! Total piece of junk!!! I will never buy another Canon product as long as I live. STAY FAR, FAR AWAY!!!!!!!!!

August 18, 2022

From canon.com

Cant give it 0 stars

Would Not Recommend

I purchased this printer a month ago. It printed twice, and now won't connect. The included instructions do not assist you in any way. DO NOT BUY THIS PRINTER!!!!

August 14, 2022

From canon.com