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PIXMA MG3620 Wireless All-in-One Photo Inkjet Printer Copy/Print/Scan

Ratings & Reviews for Canon PIXMA MG3620 Wireless All-in-One Photo Inkjet Printer Copy/Print/Scan

2.4
352
Review
 2.4 out of 5
352 Reviews


37% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly report severe dissatisfaction, citing persistent Wi-Fi connectivity failures, blurry or faded print output, and frustrating setup experiences as primary complaints. Many describe spending hours troubleshooting without success, with some abandoning the device entirely. Print quality degrades quickly, and replacement ink costs approach the original purchase price, leading reviewers to call it a waste of money. A small group acknowledges basic functionality for light home use and mobile printing, but these positive experiences are consistently overshadowed by widespread technical failures. Most customers express strong regret and state they will not repurchase.

Customer review summary generated by AI, including incentivized reviews.
352 Customer Reviews

Piece of Junk

Would Not Recommend

It's the worst printer in the history of mankind. Connection to anything is impossible to setup and keep connected. It also can't print legal size paper, absolute piece of junk

March 11, 2025

From canon.com

As bad as the reviews say.

Would Not Recommend

Does not connect to wifi. All canopn products are starting to be shoddy. Back to jap scrap.

January 29, 2025

From canon.com

Awful Printer!!! Avoid!!!

Would Not Recommend

I bought this to replace an old printer and it’s absolute garbage! Honestly, dont waste your money. Every time I want to print everything I have to troubleshoot it to even connect to wifi, or I can only print from the app, or always a different reason. There hasn’t been a single time I hit and it just prints. Very frustrating, and I wish I could return it but it’s out of the return window. Might just throw it away!

January 19, 2025

From canon.com

TRASH

Would Not Recommend

Would give zero if I could. Has never worked right and I should have returned it, but at there time everything else was out of stock. It is constantly jamming and never takes just one paper to print on. It wont hook up to wifi. At one point was able to but we switched the internet and I can not get it to reconnect. Brand new ink too that I cant return.

January 17, 2025

From canon.com

Very handy and inexpensive printer.

Purchased this printer when it first came out. A little slow at start up but what do want for the price. As with all home printers I have spent o lot more on Ink Cartridges.

December 15, 2024

From canon.com

horrible do not buy

Would Not Recommend

i bought this printer which worked for a few months. now this thing is a pile of garbage and best used as a peper weight or door stopper. i rather take this out to a gun range and let them use it for target practice.

December 4, 2024

From canon.com

Just Awful

Would Not Recommend

I bought this Printer about a year ago. Printer worked great for few days then quit. Would get all kinds of error messages that made no sense. Couldn't get ink cartridges out to replace. I thought it was me al this time, then I read the reviews. I wanted an inexpensive printer. I think buying from a "discount store" was part of the problem. I'm convinced that the Products are not the same as they sell in large retail stores. Lower prices equals lower quality products...YOU GET WHAT YOU PAY FOR.....

November 29, 2024

From canon.com

ABSOLUTE GARBAGE

Would Not Recommend

Absolutely the worst printer I've ever owned. Was a serious pain to install (Wireless is crap and had to buy a cord to plug it in directly) and after about 3 weeks it just disappeared on my computer. Now my PC will not recognize it at all and am unable to even hard line an install. This printer is garbage, I paid too much for it and now I'm broke with no printer.

November 14, 2024

From canon.com

Doesn't work-Cannon never works.

Would Not Recommend

Useless. Out of the box useless. Doesn't run on Mac, the directions don't work. This should be plug and play.

October 29, 2024

From canon.com

garbage

Would Not Recommend

Will not connect to wif. waste of time. thanks canon for this trash. PS customer service sucks

October 18, 2024

From canon.com

PIXMA MG3620 Black Wireless

I've had this about 5 months. Several people have attempted to get it to work with NO good results. It will NOT connect to the wifi. I've taken it to my daughters house, still NO luck connecting to the wifi. NO NOT buy this as all it's worth is to be used as a book end. I wish Cannon would contact me.

September 26, 2024

From canon.com

Do not buy.

Would Not Recommend

Will not connect. I’ve tried everything. A message even popped up saying the printer is from a different country and I have to choose which country I’m in to set up printer. When I try and choose USA it says it’s the wrong country! And since I s had it for a few weeks trying to trouble shoot it I already recycled the box it came in which means I can’t return it!!! I’m so frustrated!

September 18, 2024

From canon.com

Nothing good about it. DO NOT BUY

Would Not Recommend

Bought six weeks ago. It worked fine until I had to change the ink. CL code appears, "clear line". I did that several times, deep clean as well. Still no fix. Now I can't connect to the printer even though the wi-fi says it's connected. I regret buying this expensive, ugly, paperweight.

September 14, 2024

From canon.com

Dreadful

Dreadful printer. EATS ink and is problematic in other areas...ALWAYS get a "low on ink" message; ignore it and keep printing. I really just DO NOT LIIKE it at all. Replacing.

July 26, 2024

From canon.com

Awful printer

Would Not Recommend

Terrible at connecting and when it did actually work it refused to print half our papers. Do not buy this.

July 21, 2024

From canon.com

Loves to lose connection and say "Offline" even though it's on

Would Not Recommend

Only some of the computers of our household can stay connected to this printer. Since there is no physical wire, it makes it very challenging to use.

July 10, 2024

From canon.com

Canon Has Hidden or Removed Drivers for Linux.

Would Not Recommend

The printer worked fine with Ubuntu Linux and after I recojnfigured my nbetwork I cannot find drivers. It worked before, so where did the drivers go?

July 3, 2024

From canon.com

Great Little Printer

Would Recommend

It is a simple, straightforward printer. Exactly what we need. This one is identical to the one we replaced. The first one served it's time and expired.

June 18, 2024

From canon.com

Stops working after 8 -10 months, Waste of Money

Stops working after 8 months. Obviously the ink cartridgne run out very quickly. The offer an XL cartridge that has more ink, and of course cost more money. Canon- Why not offer all of your ink cartridges with the "XL" amount? Do you think customers want to buy ink every 3 months? My Canon Pixma has stopped working today. I have several items to be shipped out. This is not an ink error. It's an equipment error. I've followed all of the online Canon instructions for the model I own. None of th...

May 28, 2024

From canon.com

PIXMA MG3620 Printer - wonderful with software

Would Recommend

The combination of this printer together with the easy print software is an unbeatable combination. I've tried other products, although also good, did not meet my expectations.

April 10, 2024

From canon.com