
Ratings & Reviews for Canon PIXMA MG3620 Wireless All-in-One Photo Inkjet Printer Copy/Print/Scan
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly report severe dissatisfaction, citing persistent Wi-Fi connectivity failures, blurry or faded print output, and frustrating setup experiences as primary complaints. Many describe spending hours troubleshooting without success, with some abandoning the device entirely. Print quality degrades quickly, and replacement ink costs approach the original purchase price, leading reviewers to call it a waste of money. A small group acknowledges basic functionality for light home use and mobile printing, but these positive experiences are consistently overshadowed by widespread technical failures. Most customers express strong regret and state they will not repurchase.
Customer review summary generated by AI, including incentivized reviews.good machine
I just cannot print envelops in spite of going by all the insturctions, and cleaning all the required part of the machine. it prints letters and other documents fine, but not envelops
From canon.com
PIX MG 3620
Would RecommendI find that this printer is very "user friendly." Easy to set up and very quiet.
From canon.com
HORRIBLE
Would Not RecommendThe printer will not connect to the wifi. I tried the setup on the computer and iphone. Nothing works. Will be returning!
From canon.com
Worst printer I have ever bought
Would Not RecommendI bought this printer because of it’s size and space limitations on where I wanted to place a printer. First Canon printer I have ever purchased…and it will be the last. First, the hook-up onto my wifi was not intuitive even after following the step by step instructions and would not connect. Had 2 people pretty savvy with IT help me out—one could not get the printer working on the wifi, the other somehow connected it but felt they got lucky and is not sure they could repeat that process. Th...
From canon.com
Worst printer experience Ive ever had
Bought this printer for my 60+ year old mother. Working in IT, printers are second nature to me. Not this one. This has some black magic witchery going on. This took me 4+ hours to setup on her Windows 10 laptop. Software is junk, drivers (what drivers), and is just overall bad. After half a day I got it setup and on wi-fi. 2 weeks later it shows offline, even after a power cycle and just doesnt print. Being an OEM customer unit, knowing support would be bad since its not a business ...
From canon.com
Don't Buy It!
Would Not RecommendI gave it one star because there is no zero star options. I got this last year. It didn't work straight out of the box. I contacted customer service. They were extremely helpful and replaced it quickly. I have been fighting this second one for a year. It doesn't print good enough to put a recipe in my cookbook, let alone send any printed paperwork to school or a business. The paper jams about every 3 pieces of paper, even if I feed them one at a time. This printer replaces an old Brother printer...
From canon.com
Pixma MG3620Junk
Would Not RecommendPrevious canons good. This was impossible. Difficult, Software and drivers absolutley horrible and antiquated.
From canon.com
OMG, this is horrible
Would Not RecommendBought this printer with high hopes based on the Canon brand. I am very disappointed. It is going into the garbage. Don't waste any thoughts on buying this.
From canon.com
Absolute. Garbage. Printer. And. Support.
Would Not RecommendAwful product. Garbage. Do not purchase. Canon somehow makes writing this review a hassle.
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MacBook Pro M1 incompatibility
Would Not RecommendWireless and. Canon website support incompatibility issues galore. Website and wizard lists different connection directions of which neither worked. Drivers download and will not install. Password required that you have to research to find and none of them listed work. Canon app for iPhone unable to find printer repeatedly and gives different instructions than what website gives. Had to connect it to my old 2013 MacBook and connect with USB to get a page to print.
From canon.com
Garbage
Would Not RecommendBought one lasted about a year. Now it indicates no paper when paper present and spits paper out if it does catch a sheet.
From canon.com
OMG I hate this printer!
Would Not RecommendNot at all user-friendly. I have had nothing but problems. It printed for about 2 weeks and that's it. I added more black ink but it keeps telling me that the black ink is empty. It sucked in a huge wad of paper which I could not get back out without cutting up all of the paper and now it won't print properly. Complete and utter garbage!
From canon.com
One of the most reprehensible pieces of trash I've ever purchased.
Would Not RecommendIn the year I've had this printer, it's connected to my computer ONE time correctly via WiFi -- and the scale of the print was wrong. It now refuses to connect again, so I destroyed it and the sweet release of its violent demise is the only thing it's done right. Do not buy this. Shame on you, Canon.
From canon.com
Not enough choices
This is the second printer of this model that I have bought. I purchased it only because the previous printer used cartridge canon 240 and 241, which I had a surplus stock on hand and few other Canon printers used these cartridges. Otherwise I would have bought a different printer.
From canon.com
WORST SETUP PROCESS EVER...
Would Not RecommendI am an avid tech user, and this has to be the worst user experience i have ever had. the setup guides are a joke, and the online support is even worse. Took me 2 hours to get it setup and working. WOULD RECOMMEND not buying his printer!!!! Canon should fire everyone in their user experience group for allowing this to be produced and sold.
From canon.com
compact, reliable, excellent image in b&w and color
Would RecommendI've had 3 of them and all died suddenly when paper jammed and no repair shop or Canon would repair them. I'd gladly pay more for a more reliable model. Would recoommend with caution
From canon.com
Wanted to love it but it missed the mark
Would Not RecommendBought this printer and had to have it replaced 3x. It isn’t easy connecting to wifi and it just stops printing.. waste of $$$$$
From canon.com
Easy to Use, Easy to set up
Would RecommendI love this printer. It hooked to wifi easily, prints and scans amazing!
From canon.com
worst purchase ever
Would Not RecommendI have 4 month with this printer I haven't been available to connect.
From canon.com
Horrible
Would Not RecommendI dont typically give ratings but I had to make an exception. Will not connect to the internet despite being in the same room as the router or even directly next to the router. Waste of money.
From canon.com