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PIXMA MG3620 Wireless All-in-One Photo Inkjet Printer Copy/Print/Scan

Ratings & Reviews for Canon PIXMA MG3620 Wireless All-in-One Photo Inkjet Printer Copy/Print/Scan

2.4
352
Review
 2.4 out of 5
352 Reviews


37% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly report severe dissatisfaction, citing persistent Wi-Fi connectivity failures, blurry or faded print output, and frustrating setup experiences as primary complaints. Many describe spending hours troubleshooting without success, with some abandoning the device entirely. Print quality degrades quickly, and replacement ink costs approach the original purchase price, leading reviewers to call it a waste of money. A small group acknowledges basic functionality for light home use and mobile printing, but these positive experiences are consistently overshadowed by widespread technical failures. Most customers express strong regret and state they will not repurchase.

Customer review summary generated by AI, including incentivized reviews.
352 Customer Reviews

good machine

I just cannot print envelops in spite of going by all the insturctions, and cleaning all the required part of the machine. it prints letters and other documents fine, but not envelops

July 31, 2022

From canon.com

PIX MG 3620

Would Recommend

I find that this printer is very "user friendly." Easy to set up and very quiet.

July 14, 2022

From canon.com

HORRIBLE

Would Not Recommend

The printer will not connect to the wifi. I tried the setup on the computer and iphone. Nothing works. Will be returning!

July 6, 2022

From canon.com

Worst printer I have ever bought

Would Not Recommend

I bought this printer because of it’s size and space limitations on where I wanted to place a printer. First Canon printer I have ever purchased…and it will be the last. First, the hook-up onto my wifi was not intuitive even after following the step by step instructions and would not connect. Had 2 people pretty savvy with IT help me out—one could not get the printer working on the wifi, the other somehow connected it but felt they got lucky and is not sure they could repeat that process. Th...

May 13, 2022

From canon.com

Worst printer experience Ive ever had

Bought this printer for my 60+ year old mother. Working in IT, printers are second nature to me. Not this one. This has some black magic witchery going on. This took me 4+ hours to setup on her Windows 10 laptop. Software is junk, drivers (what drivers), and is just overall bad. After half a day I got it setup and on wi-fi. 2 weeks later it shows offline, even after a power cycle and just doesnt print. Being an OEM customer unit, knowing support would be bad since its not a business ...

May 4, 2022

From canon.com

Don't Buy It!

Would Not Recommend

I gave it one star because there is no zero star options. I got this last year. It didn't work straight out of the box. I contacted customer service. They were extremely helpful and replaced it quickly. I have been fighting this second one for a year. It doesn't print good enough to put a recipe in my cookbook, let alone send any printed paperwork to school or a business. The paper jams about every 3 pieces of paper, even if I feed them one at a time. This printer replaces an old Brother printer...

March 22, 2022

From canon.com

Pixma MG3620Junk

Would Not Recommend

Previous canons good. This was impossible. Difficult, Software and drivers absolutley horrible and antiquated.

March 17, 2022

From canon.com

OMG, this is horrible

Would Not Recommend

Bought this printer with high hopes based on the Canon brand. I am very disappointed. It is going into the garbage. Don't waste any thoughts on buying this.

March 6, 2022

From canon.com

Absolute. Garbage. Printer. And. Support.

Would Not Recommend

Awful product. Garbage. Do not purchase. Canon somehow makes writing this review a hassle.

February 1, 2022

From canon.com

MacBook Pro M1 incompatibility

Would Not Recommend

Wireless and. Canon website support incompatibility issues galore. Website and wizard lists different connection directions of which neither worked. Drivers download and will not install. Password required that you have to research to find and none of them listed work. Canon app for iPhone unable to find printer repeatedly and gives different instructions than what website gives. Had to connect it to my old 2013 MacBook and connect with USB to get a page to print.

January 30, 2022

From canon.com

Garbage

Would Not Recommend

Bought one lasted about a year. Now it indicates no paper when paper present and spits paper out if it does catch a sheet.

January 19, 2022

From canon.com

OMG I hate this printer!

Would Not Recommend

Not at all user-friendly. I have had nothing but problems. It printed for about 2 weeks and that's it. I added more black ink but it keeps telling me that the black ink is empty. It sucked in a huge wad of paper which I could not get back out without cutting up all of the paper and now it won't print properly. Complete and utter garbage!

January 19, 2022

From canon.com

One of the most reprehensible pieces of trash I've ever purchased.

Would Not Recommend

In the year I've had this printer, it's connected to my computer ONE time correctly via WiFi -- and the scale of the print was wrong. It now refuses to connect again, so I destroyed it and the sweet release of its violent demise is the only thing it's done right. Do not buy this. Shame on you, Canon.

January 12, 2022

From canon.com

Not enough choices

This is the second printer of this model that I have bought. I purchased it only because the previous printer used cartridge canon 240 and 241, which I had a surplus stock on hand and few other Canon printers used these cartridges. Otherwise I would have bought a different printer.

January 9, 2022

From canon.com

WORST SETUP PROCESS EVER...

Would Not Recommend

I am an avid tech user, and this has to be the worst user experience i have ever had. the setup guides are a joke, and the online support is even worse. Took me 2 hours to get it setup and working. WOULD RECOMMEND not buying his printer!!!! Canon should fire everyone in their user experience group for allowing this to be produced and sold.

January 7, 2022

From canon.com

compact, reliable, excellent image in b&w and color

Would Recommend

I've had 3 of them and all died suddenly when paper jammed and no repair shop or Canon would repair them. I'd gladly pay more for a more reliable model. Would recoommend with caution

December 1, 2021

From canon.com

Wanted to love it but it missed the mark

Would Not Recommend

Bought this printer and had to have it replaced 3x. It isn’t easy connecting to wifi and it just stops printing.. waste of $$$$$

November 28, 2021

From canon.com

Easy to Use, Easy to set up

Would Recommend

I love this printer. It hooked to wifi easily, prints and scans amazing!

November 13, 2021

From canon.com

worst purchase ever

Would Not Recommend

I have 4 month with this printer I haven't been available to connect.

November 10, 2021

From canon.com

Horrible

Would Not Recommend

I dont typically give ratings but I had to make an exception. Will not connect to the internet despite being in the same room as the router or even directly next to the router. Waste of money.

November 4, 2021

From canon.com