
Ratings & Reviews for Canon PIXMA MG3620 Wireless All-in-One Photo Inkjet Printer Copy/Print/Scan
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly report severe dissatisfaction, citing persistent Wi-Fi connectivity failures, blurry or faded print output, and frustrating setup experiences as primary complaints. Many describe spending hours troubleshooting without success, with some abandoning the device entirely. Print quality degrades quickly, and replacement ink costs approach the original purchase price, leading reviewers to call it a waste of money. A small group acknowledges basic functionality for light home use and mobile printing, but these positive experiences are consistently overshadowed by widespread technical failures. Most customers express strong regret and state they will not repurchase.
Customer review summary generated by AI, including incentivized reviews.Terrible printer
Would Not RecommendMight as well invest your money on a printer that doesn’t have issues with printing after the first few times.
From canon.com
Works for me.
Would RecommendThe ink cartridges are easy to refill with bulk ink. Youtube has several DIY refill videos. I printed an auto repair manual with ~900 pages, front and back. No errors. I printed roughly 75 to 100 pages at a time in order to check ink levels and refill when necessary. The only problem to speak of: Refilled cartridges occasionally weep and must be blotted. It's easy to do for anyone familiar with refilling empty cartridges. You may get a few bad prints after the first refill but they're eas...
From canon.com
new
hardly used it, but has functioned as expected ........
From canon.com
Great printer
Would RecommendMy printer was purchased and I was able to use it right. Although i call Canon technical support, i was never asked to register my printer. If i knew it would have been registered.
From canon.com
Reliable and convenient wireless printer
Would RecommendPurchased this printer in 2016 and has worked flawlessly since. My wife has been using it daily for work during the Covid-19 pandemic and we really appreciate the duplex printing. I've found that ink cartridges can be used well beyond the low ink level warning. Scan quality is good and printing photos very much depends on the paper used. Purchased knowing that per page print costs for any two cartridge printer will be higher than multiple cartridge units.
From canon.com
MG3620 worked ok for about a year to a year and half.
The MG3620 worked ok for the first year to year and half. have reset the printer once in while by pressing the stop button for 2 seconds when the printer is off the both the stop button and the power button for 2 seconds then let it go for a reset or master reset; I DO NOT IF THIS WORKS FOR EVERYBODY TRY AT YOUR OWN RISK I TAKE NO RESONSIBILITY.
From canon.com
Do NOT purchase
Would Not RecommendI purchased a little over a year ago. I have used printer not very often and have replaced ink 3 times since purchase. I do not print much however, I have found that if the color printer runs out of ink you can not print in black and white only. Since I have purchased a little over a year ago, I can no longer receive support from the 800 support line. I will need to pay a monthly fee for product support. I don't use the printer monthly, not even weekly... very disappointed in Canon
From canon.com
Ink usage
Would RecommendI like my canon inkjet wireless printer. My only complaint is his much ink it uses. I'd like to know why is it cheaper to purchase a new printer than to purchase ink. This makes no sense. 2 ink cartridges is going to cost me half of what I paid for my printer. This is nonsense to me.
From canon.com
Terrible
Would Not RecommendI have had this printer for 3 years and used it probably less than 10 times, every time I need to use it it does not work. I have to uninstall and reinstall EVERY SINGLE TIME! DO NOT WASTE YOUR MONEY ON THIS PIECE OF GARBAGE!!!!!!!
From canon.com
Perfect Little Home Printer
Would RecommendI bought this a month ago and I’m loving it. Great quality prints in efficient time! Set up is as easy as following along with the two instruction manuals to get the WiFi printing working. I love being able to print from my computer station or my phone while doing things around the house. 10/10 would buy again.
From canon.com
Don’t get
Would Not RecommendI always wanted a printer thought this would be cool nice price but NO I’ve been trying to hook this up to the WiFi for the past two days Iam going to return back tomorrow
From canon.com
Good replacement
Would RecommendA good replacement for my prior Canon that I had for 15 years. Crisp clear photo printing and regular text printing.
From canon.com
Please send me the printer
Would Not RecommendI've been waiting a month for any word on shipping. The web site is terrible. But you keep asking me for a review.
From canon.com
Almost Perfect
Would RecommendExcellent Printer/Scanner. Installation and connection to PC a little lengthy. Good Price.
From canon.com
Doesn't last long
Would Not RecommendI have had this printer for 1.5 yrs and it has stopped working with an error message but the issue cannot be resolved by the support suggestions. I used to love canon but their printers have gone way down hill.
From canon.com
FAST AND COURTEOUS
Would RecommendI was pressed to find two printers at a reasonable price and within a specific time frame. Your service people helped me achieve both goals.
From canon.com
DO NOT BUY! Terrible SetUp, Connection Issues, Don't turn off!
Would Not RecommendI am lucky and rarely have to print anything. When I was purchasing a house, I needed to print some forms. The printer stopped working after page 2, disconnected from the wifi and was never able to get back on. I've been setting up the printer for 2 hours now, trying to get it to connect to the wifi. Everything says its connected but the printer can never been found. Junk
From canon.com
PERFECT FIT
Would RecommendFits perfectly in our small home office. And caught it at the right price.
From canon.com
Not reliable
Would Not RecommendWhen the printer worked, it printed/copied well and got the job done. However, it didn't even last me a year. The paper would sit in the tray, adjusted with the grey slides, and the printer gave an error saying no paper was present. After working with the printer for a while, it would print but often jam. After receiving that initial error, very rarely would I get an actual print job, which is very frustrating while being in school.
From canon.com
Experienced many problems
Would Not RecommendI experienced many problems using this device, specially at the moment to print something.
From canon.com