
Ratings & Reviews for Canon PIXMA MG3620 Wireless All-in-One Photo Inkjet Printer Copy/Print/Scan
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly report severe dissatisfaction, citing persistent Wi-Fi connectivity failures, blurry or faded print output, and frustrating setup experiences as primary complaints. Many describe spending hours troubleshooting without success, with some abandoning the device entirely. Print quality degrades quickly, and replacement ink costs approach the original purchase price, leading reviewers to call it a waste of money. A small group acknowledges basic functionality for light home use and mobile printing, but these positive experiences are consistently overshadowed by widespread technical failures. Most customers express strong regret and state they will not repurchase.
Customer review summary generated by AI, including incentivized reviews.Works well for home use
Would RecommendWorked well for me. Used as a scanner, copier and printer for home use. I'm satisfied with its function. However, setting up wireless was hard to figure out and took me bit of a times. I had to download a Cannon app to my phone. Overall, its a good printer.
From canon.com
So so.
Generally straightforward and good quality. But the setup of wireless connectivity is ridiculously complicated - must be an easier way. And this one replaced an old one that lasted less than two years - fell victim to a fatal paper jam and never worked after that.
From canon.com
Will not connect to WIFI.
Would Not RecommendI've owned this printer for 2 1/2 months, and I have YET to print a single document. The printer refuses to complete the setup. Sometimes it finds the network, sometimes not. I have tried going through the set-up process well over 50 times. I have watched every Canon help video, read every manual, followed every youtube video. I do everything necessary and at the final step or stage of set-up it says "unable to complete". For no reason, NO ERROR, no explanation. I have purchased a printer...
From canon.com
It does the job
It's a simple printer that eats ink. Doesn't play well with iOS. It's predecessor was better in this regard. Works well with Canon's software but that's not my preference
From canon.com
NO REPLACEMENT for INK Pads
Would Not RecommendI have had this printer alittle while. No problems until now the ink pad keep filling up and triggering the light, I was told that this model is discontinued and they DON’T sell the two little pads. Rethink these printers
From canon.com
Only "worked" a few times, garbage prints
Would Not RecommendI've had to factory reset every time I want to print something. It will not retain settings, will not stay connected to wifi, and will not be recognized more than once or twice in the app without reinstalling that as well. It is the single most frustrating printer experience I've ever had. When it DID print something for me, it was terrible quality. There is just no excuse for this. (I work as our company's IT guy, it's not that I don't know how to use a printer.)
From canon.com
junk
Would Not RecommendI have owned thisprinter mg3620 for about a year. No instructions to setup, connecting was accomplished by using a usb cable. It has started not scanning now and printer errors. Constantly unplugging and pressing start button for it to work. Has anyone priced ink? You can throw this one away and buy a new one cheaper than ink. Stay clear of this model. My last Canon printer was awesome, this one is junk.
From canon.com
Get this printer
Would RecommendIt’s a great product. This is my second one. I love that it prints on both sides.
From canon.com
Nice when it works. Would be really nice if it DID work!
Would Not RecommendI obviously should have paid more attention to the bad reviews before I bought this last fall to replace an HP printer that was less than satisfactory. This worked great - for about a month. Then there was a paper jam and that seems to have convinced the printer that it does not need to work. Going through the steps outlined by Canon to clear a jam and get the thing up and going again have been no help at all. Periodically it will actually feed through a piece of paper and print a nice clear doc...
From canon.com
Worst possible setup
Would Not RecommendMy mother bought this yesterday and we can't get it to connect to the wireless. I'll be returning this and buying a non canon printer.
From canon.com
Junk!!!!!!!!!!!!!!!!!!!
Would Not RecommendDont Buy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Piece of Junk!!!!!!!!!!!!!!!!!!!!!!!!
From canon.com
Great basic 3 in 1
Would RecommendI bought to replace old Canon. Great product - great price. Good basic printer. Easy setup. Does all I need. Wouldn't use anything but Canon. Great for home use and for inexperienced computer user.
From canon.com
Garbage
Would Not RecommendI've struggled for at least 6 months to get this this printer consistently working. The drivers and software are complete crap, it's near impossible to get it to connect to wifi, and it didn't come with any instructions for setup. I will never by a canon printer again in this lifetime and I absolutely do not recommend this crap. (I literally almost through this out of my front door today).
From canon.com
This Product NEVER Works
Would Not RecommendWhat a colossal waste of money. Do not buy. You'll get more value from throwing your money out the window into a wind turbine with flames.
From canon.com
Pixma MG3620
Would RecommendI love the quietness of the printing. It has been working very well since I got it. I also like the setting where I can have it turn on automatically when I hit the print button instead of turning it on manually and having to wait for it to start printing.
From canon.com
Printer usage
Prints well. Shuts off after a short wait. Don’t like that. I like to print from another room but can’t since I must get up and turn printer on. Default is two sided and most of mine is one sided. Can’t change default. Will take time to get used to it.
From canon.com
Can't use with mobile phone
Would Not RecommendI have been trying to install printer since yesterday. printer does not come with usb cable and does not have normal usb port can not get printer installed and connected to WiFI. Can not use nothing below TS series with mobile
From canon.com
Perfect
Would RecommendExactly what I was looking for as a replacement so that I could use the ink I already had. Easy to setup and allows me to wirelessly print from my cellphone; quick and convenient!
From canon.com
poorly made
Would Not Recommendhad this for about a year and finally met its time paper jam to ink cartridge jam, now connection issues had to reset the whole printer and still would not work dont waste your money on this, very disappointing
From canon.com
Jams
Would Not RecommendI used this printer just a few times and now it will not print. Of course it only stopped working after the return period ended. I've tried every helpdesk and manual tip for getting this to work. Save your money and get something else.
From canon.com