Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

PIXMA MG3620 Wireless All-in-One Photo Inkjet Printer Copy/Print/Scan

Ratings & Reviews for Canon PIXMA MG3620 Wireless All-in-One Photo Inkjet Printer Copy/Print/Scan

2.4
352
Review
 2.4 out of 5
352 Reviews


37% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly report severe dissatisfaction, citing persistent Wi-Fi connectivity failures, blurry or faded print output, and frustrating setup experiences as primary complaints. Many describe spending hours troubleshooting without success, with some abandoning the device entirely. Print quality degrades quickly, and replacement ink costs approach the original purchase price, leading reviewers to call it a waste of money. A small group acknowledges basic functionality for light home use and mobile printing, but these positive experiences are consistently overshadowed by widespread technical failures. Most customers express strong regret and state they will not repurchase.

Customer review summary generated by AI, including incentivized reviews.
352 Customer Reviews

Works well for home use

Would Recommend

Worked well for me. Used as a scanner, copier and printer for home use. I'm satisfied with its function. However, setting up wireless was hard to figure out and took me bit of a times. I had to download a Cannon app to my phone. Overall, its a good printer.

September 20, 2021

From canon.com

So so.

Generally straightforward and good quality. But the setup of wireless connectivity is ridiculously complicated - must be an easier way. And this one replaced an old one that lasted less than two years - fell victim to a fatal paper jam and never worked after that.

September 15, 2021

From canon.com

Will not connect to WIFI.

Would Not Recommend

I've owned this printer for 2 1/2 months, and I have YET to print a single document. The printer refuses to complete the setup. Sometimes it finds the network, sometimes not. I have tried going through the set-up process well over 50 times. I have watched every Canon help video, read every manual, followed every youtube video. I do everything necessary and at the final step or stage of set-up it says "unable to complete". For no reason, NO ERROR, no explanation. I have purchased a printer...

August 24, 2021

From canon.com

It does the job

It's a simple printer that eats ink. Doesn't play well with iOS. It's predecessor was better in this regard. Works well with Canon's software but that's not my preference

August 11, 2021

From canon.com

NO REPLACEMENT for INK Pads

Would Not Recommend

I have had this printer alittle while. No problems until now the ink pad keep filling up and triggering the light, I was told that this model is discontinued and they DON’T sell the two little pads. Rethink these printers

July 20, 2021

From canon.com

Only "worked" a few times, garbage prints

Would Not Recommend

I've had to factory reset every time I want to print something. It will not retain settings, will not stay connected to wifi, and will not be recognized more than once or twice in the app without reinstalling that as well. It is the single most frustrating printer experience I've ever had. When it DID print something for me, it was terrible quality. There is just no excuse for this. (I work as our company's IT guy, it's not that I don't know how to use a printer.)

July 5, 2021

From canon.com

junk

Would Not Recommend

I have owned thisprinter mg3620 for about a year. No instructions to setup, connecting was accomplished by using a usb cable. It has started not scanning now and printer errors. Constantly unplugging and pressing start button for it to work. Has anyone priced ink? You can throw this one away and buy a new one cheaper than ink. Stay clear of this model. My last Canon printer was awesome, this one is junk.

June 25, 2021

From canon.com

Get this printer

Would Recommend

It’s a great product. This is my second one. I love that it prints on both sides.

June 18, 2021

From canon.com

Nice when it works. Would be really nice if it DID work!

Would Not Recommend

I obviously should have paid more attention to the bad reviews before I bought this last fall to replace an HP printer that was less than satisfactory. This worked great - for about a month. Then there was a paper jam and that seems to have convinced the printer that it does not need to work. Going through the steps outlined by Canon to clear a jam and get the thing up and going again have been no help at all. Periodically it will actually feed through a piece of paper and print a nice clear doc...

June 10, 2021

From canon.com

Worst possible setup

Would Not Recommend

My mother bought this yesterday and we can't get it to connect to the wireless. I'll be returning this and buying a non canon printer.

June 9, 2021

From canon.com

Junk!!!!!!!!!!!!!!!!!!!

Would Not Recommend

Dont Buy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Piece of Junk!!!!!!!!!!!!!!!!!!!!!!!!

June 8, 2021

From canon.com

Great basic 3 in 1

Would Recommend

I bought to replace old Canon. Great product - great price. Good basic printer. Easy setup. Does all I need. Wouldn't use anything but Canon. Great for home use and for inexperienced computer user.

June 2, 2021

From canon.com

Garbage

Would Not Recommend

I've struggled for at least 6 months to get this this printer consistently working. The drivers and software are complete crap, it's near impossible to get it to connect to wifi, and it didn't come with any instructions for setup. I will never by a canon printer again in this lifetime and I absolutely do not recommend this crap. (I literally almost through this out of my front door today).

May 26, 2021

From canon.com

This Product NEVER Works

Would Not Recommend

What a colossal waste of money. Do not buy. You'll get more value from throwing your money out the window into a wind turbine with flames.

May 22, 2021

From canon.com

Pixma MG3620

Would Recommend

I love the quietness of the printing. It has been working very well since I got it. I also like the setting where I can have it turn on automatically when I hit the print button instead of turning it on manually and having to wait for it to start printing.

May 15, 2021

From canon.com

Printer usage

Prints well. Shuts off after a short wait. Don’t like that. I like to print from another room but can’t since I must get up and turn printer on. Default is two sided and most of mine is one sided. Can’t change default. Will take time to get used to it.

May 14, 2021

From canon.com

Can't use with mobile phone

Would Not Recommend

I have been trying to install printer since yesterday. printer does not come with usb cable and does not have normal usb port can not get printer installed and connected to WiFI. Can not use nothing below TS series with mobile

April 28, 2021

From canon.com

Perfect

Would Recommend

Exactly what I was looking for as a replacement so that I could use the ink I already had. Easy to setup and allows me to wirelessly print from my cellphone; quick and convenient!

April 27, 2021

From canon.com

poorly made

Would Not Recommend

had this for about a year and finally met its time paper jam to ink cartridge jam, now connection issues had to reset the whole printer and still would not work dont waste your money on this, very disappointing

April 25, 2021

From canon.com

Jams

Would Not Recommend

I used this printer just a few times and now it will not print. Of course it only stopped working after the return period ended. I've tried every helpdesk and manual tip for getting this to work. Save your money and get something else.

April 22, 2021

From canon.com