Ratings & Reviews for A.O. Smith Signature 100 38-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this water heater for reliable, quick heating and consistent hot water delivery—even for households with multiple people showering back-to-back. Most highlight easy installation and the compact design fitting tight spaces like crawl spaces and small closets. Many reference strong brand loyalty, with expectations of 16 to 24 years of durability based on past experiences. A small number report receiving units with visible dents, and a few mention minor design concerns or initial element issues. Overall, reviewers strongly recommend this as a dependable, long-lasting choice.
Customer review summary generated by AI, including incentivized reviews.Great product
Would RecommendI have had this product in my house for awhile now and it is working great.
From aosmith.com
non functioning water heater
doesn't work,. The water heater does not heat water. AO Smith will not support their product and Lowes does not answer the phone
From Signature 100 48-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
nipples are taller
I purchased a replacement water heater identical to the previous. The nipples are taller than the nipples on the water heater being replace and the water heater could not be used.
Verified Purchaser
Easy to install
Would RecommendExcellent product. The last one ran flawless for 25 years..
From Signature 100 48-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
Assistance for pickup was excellent!
Exact product i needed to replace the old one.
From Signature 100 28-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
Price comparable
Would RecommendEasy installation, heats water quickly
From Signature 100 28-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
Just in time!
Would RecommendMy original water heater went out and my plumber installed this one. This one works like a charm!
From aosmith.com
Great product
Would Recommendworks great for a small space, and yet it's a 40 gal. tank.
From aosmith.com
Great product
Would RecommendEasy to install, reasonable priced.
From Signature 100 48-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
It worked less than 3 years
From Signature 100 48-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
We are sorry to hear of your experience. We want to ensure the issue is resolved.
Please send your phone number to talktous@aosmith.co... Read More
Hidden Dent
I purchased this online and my local Lowe's was out of stock and it would be a week before they got one. After getting it in place and installed I removed the paperwork and manual taped to side of water heater. I noticed a huge dent behind it. I called Lowe's to get it exchanged and I was told they they would not exchange it because it was removed from box and not leaking the only thing they would do is offer 50 dollar credit. I called the Mfg AO Smith and they said there is nothing they can do...
From Signature 100 48-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
We are sorry to hear of your experience.
We recommend reaching out to Lowe's Customer Care at 1-800-445-6937 or Text 84109.
Read More
Powerhouse mouse
Would RecommendInstall was relatively easy, really need to run the hot water side a lot before you turn it on. The heater is so much better than our old one we feel like we could easily turn it down it gets so hot. The unit puts out 125° water from the factory settings. The water stays hotter longer than our older unit too, which must equal to money saved in the long run.
From Signature 100 48-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
nice clean store
Would RecommendSmall short and fit just right,.
From Signature 100 28-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
We are sorry to hear of your experience. We want to ensure the issue is resolved.
Please send your phone number to talktous@aosmith.co... Read More