Ratings & Reviews for A.O. Smith Signature 100 38-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this water heater for reliable, quick heating and consistent hot water delivery—even for households with multiple people showering back-to-back. Most highlight easy installation and the compact design fitting tight spaces like crawl spaces and small closets. Many reference strong brand loyalty, with expectations of 16 to 24 years of durability based on past experiences. A small number report receiving units with visible dents, and a few mention minor design concerns or initial element issues. Overall, reviewers strongly recommend this as a dependable, long-lasting choice.
Customer review summary generated by AI, including incentivized reviews.Good size water heater for tight spce
Would RecommendQuality product, easy to install, great delivery helped to load in car
From Signature 100 48-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
Water heater
Would RecommendGreat water heater
Verified Purchaser
If you need this size can’t be beat
Would RecommendIt’s very heavy , but replaced heater under stair well perfectly. About $350.00 cheaper than plumbing supply house so win win.
From Signature 100 48-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
Works Great!
Would RecommendWe purchased the unit on Monday, May 25 and had it installed on Tuesday, May 26. So far, it is working fine.
From aosmith.com
Exactly What I Ordered
Would RecommendThe water heater was a replacement heater in my crawl space. Nice upgrade.
From aosmith.com
Very nice
Would RecommendI really like it. I believe it will provide enough hot water for 3-4 people. It is a short water heater and it fixes well in the crawl space. Thus, I am very pleased.
Verified Purchaser
Service at Lowes was awesome
Would RecommendThe product is great
Verified Purchaser
easy to handle and install hot water heater.
Would RecommendFrom Signature 100 28-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
Water Heater Review
Would RecommendI bought this as a replacement for my Rudd water heater. The installation was very easy and fit into the space the old unit had been installed in.
From aosmith.com
Easy
Easy to install
Verified Purchaser
Problems
Would Not RecommendWe have had problems with this tank since day 1 ,elements went bad in 3 days ,pressure relief valve in a week and warranty sucks ! Do not buy !
Tank exploded
Would Not RecommendHad it less than 3 months and the tank exploded thank god it was under the house and not inside.
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Small water heater
Would RecommendThis product was in stock and it fits our needs.
Verified Purchaser
It is smaller.
Would RecommendI wish it was a 40 gallons hot water heater. It has worked well with my family.
Verified Purchaser
Very nice customer service
I like them
Verified Purchaser
It's a good water heater
Would RecommendI like the size of this product. It's 38 gallons so it's perfect for my family size and it fit in my crawl space under the house.
Verified Purchaser
Great purchase great customer service
Would RecommendI needed a low profile water heater for a crawl space. Lowe’s was the only big box store to carry it out of the top three contenders. Worked with customer service to get the no interest for twelve months. Work out great in an otherwise stressful situation replacing the water heater on very short notice.
From Signature 100 48-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
Easy setup
Would RecommendPurchased 5 months ago. Works great. Easy to setup.
From aosmith.com
We are sorry to hear of your experience. We want to ensure the issue is resolved.
Please send your phone number to talktous@aosmith.co...