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Signature 100 30-Gallons Tall 6-year Warranty 4500-Watt Double Element Electric Water Heater

Ratings & Reviews for A.O. Smith Signature 100 30-Gallons Tall 6-year Warranty 4500-Watt Double Element Electric Water Heater

4.1
313
Review
 4.1 out of 5
313 Reviews


74% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The AO Smith water heater is generally well-received, with many customers praising its great performance, easy installation, and good value. Key features highlighted include the sleek design, fast water heating, and reliable operation. Several long-term users report their previous models lasting 15-18 years, suggesting good durability. However, a minority of customers have experienced issues such as defective heating elements, leaks, and short lifespans. Some also faced challenges with the returns/replacement process and felt the warranty coverage was inadequate. Overall, the water heater seems to be a solid product that meets the needs of most customers, with good quality and value.

Customer review summary generated by AI, including incentivized reviews.
313 Customer Reviews

Good customer service

Would Recommend

Quality and ease of installation

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Great DIY project

Would Recommend

Effect match for the heater it replaced. Easy straight forward install.

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Great product

Would Recommend

I had a friend and family member installed the unit for me. So far so good.

January 4, 2025

From aosmith.com

Lowe's Does Not Screen Suppliers

Would Not Recommend

The water heater was damaged from the Lowe's store in Vero Beach, FL. The outside box is completely okay. From the contractor's observation, the heater was damaged at the factory and was shipped anyway despite needed rework. Called Lowe's and was told they can do nothing without an RMA number. Called A.O. Smith, sent a picture of the damaged unit, and was told it's only cosmetic and "should" not be a problem. Received no remedy or even an apology. Will not be going to Lowe's in the foreseable fu...

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Response from Published by the A. O. Smith Team

We are very sorry to hear of your experience.

We recommend reaching out to Lowe's Customer Care at 1-800-445-6937 or Text 84109.
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Published by the A. O. Smith TeamDecember 31, 2024

the assistance that was rendered by Aubry

Would Recommend

quality

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Put 1 in 17 yrs ago & this fit in perfectly

Would Recommend
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Good product!

Would Recommend

Performance-plenty of hot water, reasonable price

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Tall. and not as round as the regular hot water he

Would Not Recommend

I love the tall A. O. Smith 40 gallon hot water heater. It gives more space to the laundry room where it is located.

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Excellent

Would Recommend

So far everything is great & hopefully it will continue. Aosmith was highly recommended to me by a dear friend.

December 10, 2024

From aosmith.com

Great product!!!

I like it

December 3, 2024
Verified Purchaser
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new AO Smith, we hope as good as the old AO Smith

Would Recommend

In-stock locally, good brand, matched old unit, reasonable price We replaced a 16-year-old State 66-gallon hot water heater with this unit. 50 gallons is plenty for a family of four. The purchase process was very smooth. The sales attendant easily loaded it to our care. It is about 125 pounds but easy to maneuver.

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The pressure relief valve on top is $20 more

Would Recommend

I like the availability, I did not like the price, but that about the same at HD, so I guess its hard time$.

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Difficult to find an employee to discuss product.

Would Not Recommend

the water is not hot enough,

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Great price for a 30 gallon tank

Would Recommend

Easy to install, no issues and wires accordingly

October 4, 2024
Verified Purchaser
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