Ratings & Reviews for A.O. Smith Signature 100 30-Gallons Tall 6-year Warranty 4500-Watt Double Element Electric Water Heater
Ratings may include incentivized customer reviews.
What Customers Are Saying
The AO Smith water heater is generally well-received, with many customers praising its great performance, easy installation, and good value. Key features highlighted include the sleek design, fast water heating, and reliable operation. Several long-term users report their previous models lasting 15-18 years, suggesting good durability. However, a minority of customers have experienced issues such as defective heating elements, leaks, and short lifespans. Some also faced challenges with the returns/replacement process and felt the warranty coverage was inadequate. Overall, the water heater seems to be a solid product that meets the needs of most customers, with good quality and value.
Customer review summary generated by AI, including incentivized reviews.So far so good
Would Recommendonly installed a month and so far so good we shall see. The guys at Lowes were very helpful and polite. None on the floor but in stock on the high shelf and they worked quickly to get one for me then checked me out right there. Now that was easy!
From Signature 100 40-Gallon Tall 6-year Warranty 4500-Watt Double Element Electric Water Heater Verified Purchaser
Ridiculous!
Would Not Recommend$600 for a $300 water heater that won't last 10 years. Absolutely Pathetic!!!
From Signature 100 50-Gallon Tall 6-year Warranty 4500-Watt Double Element Electric Water Heater
Anode unable to be changed
Would Not RecommendHeater is 2 months old and cannot change zinc anode to aluminum even with 800 ftlb dewalt impact wrench. of course Lowes does not support the product and referred to AO smith who does not have a page on website to start warranty claim. Good grief what a joke
From Signature 100 50-Gallon Tall 6-year Warranty 4500-Watt Double Element Electric Water Heater Verified Purchaser
We are sorry to hear of your experience. We want to ensure the issue is resolved.
Please send your phone number to talktous@aosmith.co... Read More
Love!
Bought about a month ago and has been great! Easy install and great price!
From Signature 100 40-Gallon Tall 6-year Warranty 4500-Watt Double Element Electric Water Heater Verified Purchaser
Sucks
Would Not RecommendNot good at all. Has not been working from day 1
From Signature 100 50-Gallon Tall 6-year Warranty 4500-Watt Double Element Electric Water Heater Verified Purchaser
We are sorry to hear of your experience. We want to ensure the issue is resolved.
Please send your phone number to talktous@aosmith.co... Read More
Great features
Would RecommendI love my new water heater. I would buy another one…
From aosmith.com
Main water heater
Would RecommendWe’ve had the water heater for 5 months. Installation was pretty easy, wish the recessed box for the electrical connection was larger; it was challenging to get the wire connection pushed in enough to get the box lid on. It’s working fine.
From aosmith.com
HORRID EXPERIENCE
I Purchased this hot water heater on. July 8th of 2026. When they delivered, I noticed the box was broken at the bottom. I asked about it and since they weren't installing it, they said, "when you open the box, if you find damage, just call Lowe's." After they left, I put my hand in the box and found it was definitely dented in two places. I later looked at the email the driver sent me from the warehouse and there was a photo of my washer and my water heater. The water heater box was already d...
Verified Purchaser
We are sorry to hear of your experience.
We recommend reaching out to Lowe's Customer Care at 1-800-445-6937 or Text 84109.
Read More
We are installing it this weekend. I will let you know
From Signature 100 50-Gallon Tall 6-year Warranty 4500-Watt Double Element Electric Water Heater Verified Purchaser
Delivers as promised
Would RecommendHot water within 15 seconds.
From Signature 100 50-Gallon Tall 6-year Warranty 4500-Watt Double Element Electric Water Heater Verified Purchaser
We are sorry to hear of your experience.
We recommend reaching out to Lowe's Customer Care at 1-800-445-6937 or Text 84109.
Read More