Ratings & Reviews for A.O. Smith Signature 100 30-Gallons Tall 6-year Warranty 4500-Watt Double Element Electric Water Heater
Ratings may include incentivized customer reviews.
What Customers Are Saying
The AO Smith water heater is generally well-received, with many customers praising its great performance, easy installation, and good value. Key features highlighted include the sleek design, fast water heating, and reliable operation. Several long-term users report their previous models lasting 15-18 years, suggesting good durability. However, a minority of customers have experienced issues such as defective heating elements, leaks, and short lifespans. Some also faced challenges with the returns/replacement process and felt the warranty coverage was inadequate. Overall, the water heater seems to be a solid product that meets the needs of most customers, with good quality and value.
Customer review summary generated by AI, including incentivized reviews.Lowes lostthis Customer
Would Not RecommendHeater didnt work after install....called Manufacture and they told me they would pay for a heat e.e emt and moneyfor labor to fix the part...after draining water to replace part....old part was worn...how fro. A new unit? Part fixed unit....Now problems getting labor money . Ibought a new used unit ....very disappointed...no more Lowes or AO products...selling used items as new.
From Signature 100 50-Gallon Tall 6-year Warranty 4500-Watt Double Element Electric Water Heater Verified Purchaser
Cost
Cost
From Signature 100 50-Gallon Tall 6-year Warranty 4500-Watt Double Element Electric Water Heater Verified Purchaser
Excellent product
Would RecommendLiked capacity, size and price
From Signature 100 50-Gallon Tall 6-year Warranty 4500-Watt Double Element Electric Water Heater Verified Purchaser
It works
Well it works. The last one lasted me 38 years, let's see how long this one lasts.
From Signature 100 40-Gallon Tall 6-year Warranty 4500-Watt Double Element Electric Water Heater Verified Purchaser
Delivery
Would RecommendDropped this off at end of driveway, never notified anybody that it was there, had someone waiting at house never even showed up on ring camera, not happy with the delivery.
From Signature 100 50-Gallon Tall 6-year Warranty 4500-Watt Double Element Electric Water Heater Verified Purchaser
We are sorry to hear of your experience.
We recommend reaching out to Lowe's Customer Care at 1-800-445-6937 or Text 84109.
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I liked this unit so much that i purchased another
Would RecommendI liked that it was easy to install.
From Signature 100 40-Gallon Tall 6-year Warranty 4500-Watt Double Element Electric Water Heater Verified Purchaser
New water heater
Would RecommendWe bought this water heater as ours went bad, this is the only one the store had in the size we needed
From aosmith.com
Great product
Would RecommendThis item was packaged well. Upon install it was the perfect fit and worked great as soon as powered on.
From Signature 100 50-Gallon Tall 6-year Warranty 4500-Watt Double Element Electric Water Heater Verified Purchaser
Works great
Would RecommendEasy install
From Signature 100 40-Gallon Tall 6-year Warranty 4500-Watt Double Element Electric Water Heater Verified Purchaser
Damaged
Would Not RecommendIt came with a broken valve and Lowe’s wouldn’t replace it
From Signature 100 50-Gallon Tall 6-year Warranty 4500-Watt Double Element Electric Water Heater Verified Purchaser
We are sorry to hear of your experience. We want to ensure the issue is resolved.
Please send your phone number to talktous@aosmith.co... Read More
Piece of Junk
Would Not RecommendThe first one was installed by a plumber and never worked. You have to go through I.O. Smith instead of Lowes if you have issues with the product. My plumber called I.O. Smith and provided all the readings. They gave him a hard time and tried to say it was his fault the defective water heater didn't work. Finally gave authorization to get a replacement. Installed the new water heater. It only provided 3 minutes of hot water. It worked for 3 weeks (01/18/26 to 02/09/26) and then the top element b...
From Signature 100 50-Gallon Tall 6-year Warranty 4500-Watt Double Element Electric Water Heater
We are sorry to hear of your experience. We want to ensure the issue is resolved.
Please send your phone number to talktous@aosmith.co... Read More
Hot water again
Would RecommendLooks like a good product easy installation. Only had it installed 2 months ago I guess time will tell if it holds up for years.
From Signature 100 50-Gallon Tall 6-year Warranty 4500-Watt Double Element Electric Water Heater
Staff is friendly and accommodating
Would RecommendPerfect replacement of similar water heater
From Signature 100 50-Gallon Tall 6-year Warranty 4500-Watt Double Element Electric Water Heater Verified Purchaser
Lies, Deception, Scam
Would Not RecommendOnly reason purchased this unit was for the diameter dimension. Poor build quality, see pictures.. Damaged element assembled with total lack of due care or quality control. Over an hour to get support on the phone, Lowes corporate rude and useless. Based on my experience I do not recommend. Lowes needs to reach out and make things right. Case number . 19512402
From Signature 100 40-Gallon Tall 6-year Warranty 4500-Watt Double Element Electric Water Heater
We are sorry to hear of your experience. We want to ensure the issue is resolved.
Please send your phone number to talktous@aosmith.co... Read More
We are sorry to hear of your experience. We want to ensure the issue is resolved.
Please send your phone number to talktous@aosmith.co... Read More