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Wet Mop

Ratings & Reviews for Swiffer Wet Mop

4.3
2213
Review
Ā 4.3 out of 5
2214 Reviews


75% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise this floor cleaner for making cleaning fast, convenient, and effective. Most highlight how it eliminates traditional mopping hassles—no buckets or heavy equipment—with a simple snap-on pad and spray process. Reviewers report visibly cleaner, shinier floors without streaks, especially on hardwood and tile, with pleasant-smelling results that pick up dirt and pet hair effectively. However, some report mechanical failures after months of use, including broken handles and non-responsive triggers. A few mention sticky residue or streaks with frequent use. Despite durability concerns, most customers remain satisfied and consider it worthwhile for daily maintenance.

Customer review summary generated by AI, including incentivized reviews.
2214 Customer Reviews

Great product while it works

Would Not Recommend

I love the Swiffer when it works. I have had two so far and both stopped spraying after a month or so of use. All I can do is poke a hole in the battle and squeeze the fluid on the floor. Works good that way. BTW, I have changed the batteries twice but to no avail.

October 25, 2024

From swiffer.com

Response from Customer Care

Thanks so much for your review and for letting us know about this, David. While it may seem silly, a common reason for this to happen is due to the ty...

Customer CareJanuary 2, 2025

Am hesitant to purchase any more bottles.

Would Not Recommend

The last 2 bottles that I purchased collapsed, cracked & leaked as I was using the WetJet.

October 23, 2024

From swiffer.com

Response from Customer Care

We're sorry to hear this, David, and want to assure you that we have many quality checks to ensure you get the best. We'd like to help, as well as sha...

Customer CareOctober 23, 2024

Still better than grandma mop

Would Recommend

After a good 10 years of using my Swiffer wet jet for every floor in my apartment, Wood Vinyl tiles and ceramic tiles , it finally sprayed it's last 🫔 well well well to my surprise someone thought it was a great idea to go from 4 batteries to NOW 2 šŸ¤” 2 BATTERIES BARELY SPRAYS TAKING LONGER COME UP. Thank God the old battery holder fits the new Swiffer. 3.6 stars

October 20, 2024

From swiffer.com

Great for cleaning

This has made cleaning a breeze. It's easy to use and easy to store. I love the way my floors look after using this. I have been using mine for years.

October 18, 2024

From influenster.com

new model is trash

what a junker. the old 6v model was awesome, this 3v one sucks! it barley sprays and its very uneven

October 9, 2024

From swiffer.com

Response from Customer Care

Our goal is to Swiffer your floor worries away, so we're sorry to hear about this. When new batteries are inserted, and the sprayers aren't clogged, w...

Customer CareDecember 31, 2024

Cheaply madr

Would Not Recommend

Love the idea but it is so cheaply made that the handle separates at the slightest pressure. I am constantly have to put it back together which include the wire.

September 24, 2024

From swiffer.com

Response from Customer Care

Thanks, Vance, for sharing your thoughts regarding your Swiffer WetJet's handle. We're sorry to learn you’re having problems with it. We want to ass...

Customer CareJanuary 3, 2025

Loved it until it quit working.

Would Not Recommend

I got this as a gift and I absolutely loved it until it quit working...which wasn't long after I got it. And yes I changed the batteries.

September 22, 2024

From swiffer.com

Response from Customer Care

We're glad to hear you loved your Swiffer WetJet, and are disappointed that it quit working. Know that all our products undergo multiple quality check...

Customer CareJanuary 3, 2025

Would not reccomend this product.

Would Not Recommend

I really liked this mop when it was working! But after using it for 5 or 6 times the motor no longer works. I would expect better from P & G. I have several other Swiffer products and really like them.

September 22, 2024

From swiffer.com

Response from Customer Care

Thank you so much for your review. With our quality checks, this isn't what we expect, especially if you inserted new batteries and ensured they're pu...

Customer CareDecember 30, 2024

Worst product in the world

Would Not Recommend

Used this product ONE time and it already doesn’t work. Replaced batteries and tried everything. No longer sprays. What an absolute scam

September 9, 2024

From swiffer.com

Response from Customer Care

As you can imagine, we don't expect our WetJet to work for just one use. Quality is at the forefront of everything we do, which is exactly why we offe...

Customer CareJanuary 3, 2025

Product doesn’t last even 6 months.

I have had 2 swifter that have not more than 6months and I refuse to buy another . It is just my husband and I, so I mop every 2 weeks. I have changed the batteries, I had run the sprayers under hot water and nothing works.😐

September 9, 2024

From swiffer.com

Response from Customer Care

Quality is at the forefront of everything we do, so we're sorry to hear about what's going on with your WetJet. With our quality checks, this isn't wh...

Customer CareJanuary 3, 2025

Poor quality. Waste of money.

Would Not Recommend

Worked well first time so we bought extra refills. Hardly ever used it in the first year so it was probably only the third or fourth time using it that the spray motor stopped working although the lights were on. We tried the nozzle clearing tips on Youtube but there is still no spray or sound from the motor.

September 4, 2024

From swiffer.com

Response from Customer Care

We're very sorry to hear that this is what's going on. With our Quality Checks, we wouldn't expect this especially if there are fresh AA alkaline batt...

Customer CareJanuary 2, 2025

terrible quality

Would Not Recommend

the item came with a stripped screw in the handle and the handle couldn’t be opened to add batteries the whole plastic handle is cheap trash

September 3, 2024

From swiffer.com

Response from Customer Care

We're so sorry you didn't get your Swiffer WetJet in perfect condition. Our products undergo many quality checks to ensure they get to you with the be...

Customer CareSeptember 3, 2024

Quality seems to be lacking in new models

Would Recommend

I’ve had swifter wet jets for years. Most recently purchased a new one in May since the last had eventually broke. This one isn’t made as well and the handle keeps coming apart. Would love to have one that isn’t constantly separating as I’m mopping. If there’s a way to get a replaced, I would greatly appreciate it.

September 3, 2024

From swiffer.com

Response from Customer Care

We're sorry your Swiffer WetJet isn't holding up to what you expected, Wendy. Our products go through many quality checks to ensure they get to you wi...

Customer CareSeptember 4, 2024

Sucks

What a piece of junk. After using the bottle that came with the starter kit and pads I tried to use the refill bottle. Wasted over an hour trying to get it to work but to no avail. It’s CRAP. Save your money

September 2, 2024

From swiffer.com

Response from Customer Care

We're sorry your Swiffer WetJet stopped working, Cheryl. Our products undergo many quality checks to ensure they get to you with the best results, so ...

Customer CareSeptember 3, 2024

Broke after 5 months

Would Not Recommend

Not happy. I have barely had this and the jets stopped shooting I’ve used this product before and it was fine. Now shoots it like the batteries are dead and I’ve changed them and replaced the solution

August 29, 2024

From swiffer.com

Response from Customer Care

We're sorry to hear this, Jamar, and want to assure you that we have many quality checks to ensure your WetJet works like a charm. Since you've checke...

Customer CareAugust 30, 2024

Very disappointed!!

Would Not Recommend

Very disappointed!! Thought I finally found something that I don't have to spend too much time mopping the floor. The WetJet just worked for 3 months and the spray stopped working!! Now i have a whole bottle of cleaning fluid that i cannot even use.......

August 21, 2024

From swiffer.com

Response from Customer Care

We're sorry your Swiffer WetJet stopped working after three months, Nausicaa. Our products undergo many quality checks to ensure they get to you with ...

Customer CareAugust 22, 2024

Jets quit working after two years

Would Not Recommend

I have a Swiffer wet jet and it has worked well for about 2 1/2 years, until one day it wouldn't shoot any solution out of the jets. I could hear the batteries sending the signal and the lights still worked, but no solution. I cleaned it, checked the batteries, reinstalled the cleaning solution about 20 times, attempted to clear out the tiny jets with a pin (unsuccessfully) and finally called the hotline. They had no additional suggestions to fix the problem. My guess is that over time, the li...

August 14, 2024

From swiffer.com

Response from Customer Care

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best. We'd like to help as well as share your ...

Customer CareAugust 15, 2024

Product doesn’t work

This product is awful. The solution doesn’t spray out

August 9, 2024

From swiffer.com

Response from Customer Care

We're sorry to hear this, and want to assure you that we have many quality checks to ensure your WetJet works like a charm. We recommend to check the ...

Customer CareAugust 10, 2024

The Swiffer mop is easy to use.

Would Recommend

I have had three Swiffer in within a year they are not working any longer. I do like the Swiffer mops so if I can receive a coupon for a new one with buying another, I would keep using the product.

August 5, 2024

From swiffer.com

Response from Customer Care

Thank you so much for being a loyal Swiffer user. We're sorry to hear about what's going on with your Swiffer WetJets. Can you please give us a call a...

Customer CareAugust 7, 2024

Find another product!

Would Not Recommend

Terrible product! I clean the lobby of a gym, maybe a 20x20 ft space, twice a week. The gym purchased 2 swiffer wetjets and a ton of refill bottles for me to clean the lobby. They stopped working so I purchased 2 on my own. They also stop working. This gym has 4 wetjets lots of refills and not one mop works. We have changed the batteries, cleaned the dispensing nozzle and does not work. Pointless!

July 31, 2024

From swiffer.com

Response from Customer Care

We're sorry to hear this, and want to assure you that we have many quality checks to ensure your WetJet works like a charm. Since you've checked the b...

Customer CareAugust 1, 2024