Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this floor cleaner for making cleaning fast, convenient, and effective. Most highlight how it eliminates traditional mopping hassles—no buckets or heavy equipment—with a simple snap-on pad and spray process. Reviewers report visibly cleaner, shinier floors without streaks, especially on hardwood and tile, with pleasant-smelling results that pick up dirt and pet hair effectively. However, some report mechanical failures after months of use, including broken handles and non-responsive triggers. A few mention sticky residue or streaks with frequent use. Despite durability concerns, most customers remain satisfied and consider it worthwhile for daily maintenance.
Customer review summary generated by AI, including incentivized reviews.Easy and Convenient
Would RecommendI have owned my Swiffer WetJet for about a year now. It does a great job on the day to day mopping and little spills here and there. However I will say I don’t think it does a great job on any heavy duty spills or deep cleaning.
From Home Tester Club
Effective and easy to use
Would RecommendI love this Swiffer wet jet. It’s quick and effective on messes. Easy to maneuver and easy to use.
From Home Tester Club
Good product
Would RecommendThis works great and simple stains and its just easy to grab this and go over it a couple of times. I would not recommend for heavier and dirtier stains but just small spills or something
From Home Tester Club
Unreliable!
Have had two Wet Jet mops stop working within 6 months of purchase. (Not a battery issue) Unreliable product!!
From swiffer.com
Great product
Would RecommendI love using my swiffer wet jet when I don’t need to full on scrub an area but to lightly clean my floors. Works perfectly and easy to use and store.
From Home Tester Club
Loved it - for one month
Would Not RecommendThis is the second we have purchased. The first worked for six months, the second for 6 weeks.its a great concept but doesn’t last.
From swiffer.com
We're sorry to learn you've had problems with your Swiffer WetJet. Because of the hard work of our Quality Team, we're confident that every WetJet go...
Not satisfied.
I love this product except that this is the second one I bought and the motor still works but no spray comes out on both of them. I've done all of the recommended cleaning suggestions and nothing has worked. Since I bought this approximately 6 weeks ago it looks like I'm out of luck because they only have a 30-day guarantee. I guess I'll try a different manufacturer's mop. It's a shame because I liked how it worked when it worked.
From swiffer.com
We're sorry to learn that you've had problems with two Swiffer WetJets. It's possible the batteries are losing power, so change them out. When you d...
It’s great but it doesn’t last long!
Would Not RecommendI love this product when it works! I am on my third one and it always seems to last about 6 months before I have to throw it out! The first one I owned long enough to change the batteries before I had to buy a new one. I probably will not purchase another one.
From swiffer.com
We're sorry to learn you've had problems with your Swiffer WetJet. Our Quality Team assures us that every WetJet goes through consistent quality chec...
A great basic
Would RecommendI got my starter kit when I first got my own house and didn't have a ton of cleaning supplies. The wet jet is so easy to use and does a great job on hard surfaces. I recommend this to anyone who needs to clean up light messes that require more than a broom.
From Home Tester Club
Handy when needed
Would RecommendI’m a repeat swifter customer I’ve had this one a little over 5 years and it’s been reliable in all of my moves. I always use the unstoppable fragrance and it just leaves my floors sparkling, thanks swifter.
From Home Tester Club
Good for quick messes
Would RecommendIt's good for quick messes, I would not recommend it using as your only cleaning aid. A mop and bucket is better. I have bought 2 of these because my husband loves the convenience and he is lazy but it's broken twice where only one nozzle works. It happened twice not so I won't be buying a new once since it's so expensive. They lasted about 6 months each
From Home Tester Club
Clean floors
Would RecommendEveryone needs a swifter! So easy to clean up quick messes! Highly recommend!
From Home Tester Club
Yes please
Would RecommendI love pulling out my swiffer at all times during the day in between steam mopping my floor, especially having two kids. I need to keep my space clean.
From Home Tester Club
I do not recommend this product
This product can be very helpfull. It isn exactly doing Wetjetting. Unfortunally it is Wetjetting the motor too. That gives the product a very short live time.
From swiffer.com
There's nothing more important to us than the quality of our products and our consumers satisfaction, so we're sorry to hear about this. With our qual...
I WISH IT LAST LONGER, NEED TO BE UPGRADED
Would Not RecommendI HAVE PURCHASED 3 IN THE LAST YEAR, I LOVE THE WAY IT WORKS AND HOW I CAN CLEAN AT ANYTIME OF THE DAY WITHOUT HAVING TO FILL A MOP BUCKEY AND IT'S VERY GOOD FOR DOG PRINTS. MY DOG IS IN AND OUT SO I USE IT OFTEN AND I HAVE KIDS AS WELL. BUT IT STOP WORKING TOO FAST AND I'VE BEEN REPLACING THEM DUE TO LEAKS THAT RUST THE WIRES.
From swiffer.com
While we're glad that you love our WetJet, we're sorry to hear that this is happening with your last few device. This isn't what we expect especially ...
Poor quality parts
Would Not RecommendProduct only lasted a short while before the motor quit
From swiffer.com
Thanks for bringing this to our attention. We're very sorry to hear about this. If you have not done so already, please check the batteries and insert...
The need to recycle its bottles with sachet refil!
U need produce the liquid in sachets to refil the bottles. It will help the environment with throwing out the bottles when the product is finished!
From swiffer.com
Thank you for sharing your suggestion, Sanny. Please know, your Swiffer WetJet's bottle of Cleaning Solution is not meant to be refilled. By doing t...
Don't buy. CHEAPLY MADE.
Would Not RecommendThe mop doesn't last like it used to. Recent purchase lasted 3 months. Replaced batteries with two different brands still wouldn't work. No power from the motor.
From swiffer.com
Thanks for sharing your thoughts with the Swiffer WetJet Hardwood Floor Spray Mop Starter Kit. We're sorry you're having problems with your purchase....
Dont waste your money
Would Not RecommendOnly two months and doesn’t work anymore. Waste of money
From swiffer.com
Every Swiffer WetJet Mop Starter Kit should provide the clean you need for a long, long time, Mary, and we're sorry to learn yours stopped after only ...
Bad design change
Would Not RecommendI used to love my wet jet. Twice in the last month. I have knocked it off of the hook where it hung and had the bottle explode. There has been some change in the design that has made a weakness in the neck of the bottle that punctures. It annoys me to have wasted two full bottles of cleaning fluid simply because the thing fell off the wall.
From swiffer.com
We're sorry to learn you've had this problem with your WetJet's Cleaning Solution bottles, Reba. Please know, our Quality Team assures us that, when ...

We're sorry to learn you've had problems with your Swiffer WetJet. Our Quality Team assures us that every WetJet goes through consistent quality chec...