Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this floor cleaner for making cleaning fast, convenient, and effective. Most highlight how it eliminates traditional mopping hassles—no buckets or heavy equipment—with a simple snap-on pad and spray process. Reviewers report visibly cleaner, shinier floors without streaks, especially on hardwood and tile, with pleasant-smelling results that pick up dirt and pet hair effectively. However, some report mechanical failures after months of use, including broken handles and non-responsive triggers. A few mention sticky residue or streaks with frequent use. Despite durability concerns, most customers remain satisfied and consider it worthwhile for daily maintenance.
Customer review summary generated by AI, including incentivized reviews.Defected product
I must of bought a defected one because the top part handle keeps coming out of the socket, so I taped it. It doesn't want to spray anymore either. I just changed the batteries, so I am sure that is not what is wrong with it. The sad part is I just bought it in October 2025 so its been less than 3 months since i purchased it and been having all these problems with it and it's not like they are cheap. This is my second time buying one because i really do like it. The other one worked with no prob...
From swiffer.com
I can not be with Swiffer products
I have used Swiffer products for years. I have drooling dogs and the mop is a must have...for entire floor cleaning or to spot clean drops of dog drool. The dusters to a great job on lamp shades and light furniture dusting between deeper jobs. I love the extendable handle and I can reach my dining room Chandelier. I keep a stock of floor cleaning pads, floor cleaner and the floor wood cleaner.
From swiffer.com
Not what I expected
Would Not RecommendI can’t get the pads to stay attached. What a waist of money.
From swiffer.com
Hello Jill. Thank you so much for reaching out regarding this situation with your PowerMop pads. Here are a few things to check: 1. Make sure you're ...
Mistake to purchase. It is worthless
Would Not RecommendIt worked fine in the beginning but after a couple of months the cleaning pad would not adhere to the mop. It has become totally worthless. I’m very mad I spent money on this product. I have tossed it. You owe us a refund & I will question choosing any other stiffer products
From swiffer.com
Hello Maria. We are very sorry to hear about your experience with the Swiffer Wet Jet pads not adhering to the head piece. I understand how frustratin...
Goodbye dust cloth
I use these every time I dust my home. I have glass tables and these are perfect for picking up the dust between cleanings. And they're the perfect 1st step in the deep cleaning process.
From influenster.com
Terrible design
Would Not RecommendCannot get the pads to stick correctly. The tape doesnt peel off right. Just a terrible design.
From swiffer.com
We know how important it is for your Swiffer WetJet cloths to stick to your WetJet, and want to help, Stacy. If the pad doesn’t stick, the fastening ...
Super effective a nd easy to use my only gripe is
Honestly, this Swiffer Heavy Duty Duster surprised me in the best way. I grabbed it thinking it’d just be another basic cleaning tool, but it actually makes cleaning feel… easy? The handle is lightweight, the duster fluffs up nicely, and it grabs dust so well especially in those annoying spots like blinds and baseboards. I took off a half star only because I wish the refills lasted a little longer, but overall it really delivers. If you like keeping your space fresh without spending forever cle...
From influenster.com
Déçue car pas fiable
En 2 ans j’ai mon 2ème balai qui est déjà en panne il ne pulvérise plus
From swiffer.com
Nous sommes désolés que deux de vos Swiffer WetJet ne fonctionnent plus, Fabie. Nos produits font l'objet de nombreux contrôles qualité ; nous ne nous...
Not worth it
Would Not RecommendNot the biggest fan , the products are good at moving the dirt but not at picking anything up, i have tried all versions and pads
From swiffer.com
We're sorry to hear this, and want to assure you that we have many quality checks to ensure the WetJet leaves your floor sparkling clean with ease. Fo...
Solution doesn't really clean well
Would Not RecommendI thought this would be an easier option to clean doggy prints off my hardwood floors, than my O'Cedar spin mop and bucket. It's not. We have 3 German Shepherds and it's hard to keep up with dirty pawprints on the floors, but this Swiffer Mop is definitely not a good option. The solution really doesn't clean that well and you have to keep going over the dirty area over and over again, with no success. I'll stick to my spin mop with my bleach solution. At least that keeps my floors clean for...
From swiffer.com
We're sorry to hear this, Pat and want to assure you that we have many quality checks to ensure the WetJet leaves your floors sparkling clean with eas...
I use this almost every day.
Would RecommendLove the product. Wish the container was recyclable.
From swiffer.com
Cleans dust in hard to reach places
This is a must product at my home. I have bought the one which extends and could tilt a bit. It is so easy now to keep my home clean plus to reach all those nook and corner. This heavy duty dusters are so much better than the previous ones and Cleans very well.
From influenster.com
Sad purchase
I am sorry I purchased the Wet Jet for the same reasons stated by others. It does not clean the floor. It leaves a residue that my white socks can attest to. I also never even thought about the plastic bottle/multiple pads that I would be adding to the landfill. An overall terrible mistake.
From swiffer.com
We're sorry to hear that you're unhappy with your purchase, Donna, and we'd like to thank you for taking the time to share your feedback with us. Swif...
The product does the job, but it keeps breaking
Would Not RecommendThe first time I bough the suiffer i was happy with the results, however, the handle brake after using the product for only 2 months. I went and bough another one, but it lasted only one month, but the same thing happened, the handle keeps braking, and this time I was very careful on how hard I scrub the floor, however, it brakes again. I waited a couple of months, so I went I bought another one, and it just brake, after using it for only 3 weeks. That's 3 Suifers in a 6-month period. I won't be...
From swiffer.com
Thank you so much for using our WetJet. As you can imagine, this isn't something we would expect, especially with our quality checks. We'd like to hea...
Stops working
Would Not RecommendWhen it works it’s fine, but good luck trying to change the batteries. The call center is somewhat helpful when you do have issues, but they’ll just give you the number to the manufacturer which is actually just a bot. Not helpful, probably wont re buy if i cant get mine to work.
From swiffer.com
We're sorry to read about your recent experience with Swiffer WetJet. We expect our products to work perfectly for a long time, as they're closely mon...
Perfect for Car Dusting
I use it in my car to wipe off dust, and it works great! It reaches hard to get spots like vents and corners, and it actually collects the dust instead of just moving it around. Very handy to keep in the car.
From influenster.com
Revived my FrankenSwiffer!
I like it, but it's a bit of a pain. My older model Wet Jet died, but I found the battery compartment between the bottle and handle. I replaced the four AAs, and voila! I'm back in the kitchen while my wife is sunning on the deck, wearing only a little more than her floppy hat. Thanks, Swiffer.
From swiffer.com
Thanks for sharing your feedback, Jack! We're dedicated to making cleaning easy and convenient, and a lot of thought and research goes into our produc...
Product is lacking
Would Not RecommendI have bought a few. The last couple did not last at all. The concept is great. But the product is lacking. I have 2 dead swiffers that I keep trying to revive. No such luck.
From swiffer.com
We're very sorry to hear this. This is certainly not the experience we want you to have, as all of our products go through strict quality checks to en...
it's a dud
Would Not RecommendThis product worked fro a while, then even after replacing batteries, it failed to work.
From swiffer.com
We're disappointed to hear your WetJet™ is no longer working. So we can assist you with this, could you please give our team a call at (800) 214-8734?...
Stopped working
Would Not RecommendI had it about 7 months and it just flat out quit working easier to just mop at least I know that'll work in 8 months!!
From swiffer.com
We're sorry to hear your WetJet™ has quit working. If you haven't already, we recommend replacing the batteries with a fresh set of the same type. So ...

Thank you for taking the time to share your experience with the Swiffer WetJet. I’m sorry to hear that you’ve encountered issues with the handle and t...