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Wet Mop

Ratings & Reviews for Swiffer Wet Mop

4.3
2213
Review
 4.3 out of 5
2213 Reviews


75% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise this floor cleaner for making cleaning fast, convenient, and effective. Most highlight how it eliminates traditional mopping hassles—no buckets or heavy equipment—with a simple snap-on pad and spray process. Reviewers report visibly cleaner, shinier floors without streaks, especially on hardwood and tile, with pleasant-smelling results that pick up dirt and pet hair effectively. However, some report mechanical failures after months of use, including broken handles and non-responsive triggers. A few mention sticky residue or streaks with frequent use. Despite durability concerns, most customers remain satisfied and consider it worthwhile for daily maintenance.

Customer review summary generated by AI, including incentivized reviews.
2213 Customer Reviews

Defected product

I must of bought a defected one because the top part handle keeps coming out of the socket, so I taped it. It doesn't want to spray anymore either. I just changed the batteries, so I am sure that is not what is wrong with it. The sad part is I just bought it in October 2025 so its been less than 3 months since i purchased it and been having all these problems with it and it's not like they are cheap. This is my second time buying one because i really do like it. The other one worked with no prob...

January 1, 2026

From swiffer.com

Response from Customer Care

Thank you for taking the time to share your experience with the Swiffer WetJet. I’m sorry to hear that you’ve encountered issues with the handle and t...

Customer CareJanuary 22, 2026

I can not be with Swiffer products

I have used Swiffer products for years. I have drooling dogs and the mop is a must have...for entire floor cleaning or to spot clean drops of dog drool. The dusters to a great job on lamp shades and light furniture dusting between deeper jobs. I love the extendable handle and I can reach my dining room Chandelier. I keep a stock of floor cleaning pads, floor cleaner and the floor wood cleaner.

January 1, 2026

From swiffer.com

Not what I expected

Would Not Recommend

I can’t get the pads to stay attached. What a waist of money.

December 26, 2025

From swiffer.com

Response from Customer Care

Hello Jill. Thank you so much for reaching out regarding this situation with your PowerMop pads. Here are a few things to check: 1. Make sure you're ...

Customer CareJanuary 9, 2026

Mistake to purchase. It is worthless

Would Not Recommend

It worked fine in the beginning but after a couple of months the cleaning pad would not adhere to the mop. It has become totally worthless. I’m very mad I spent money on this product. I have tossed it. You owe us a refund & I will question choosing any other stiffer products

December 18, 2025

From swiffer.com

Response from Customer Care

Hello Maria. We are very sorry to hear about your experience with the Swiffer Wet Jet pads not adhering to the head piece. I understand how frustratin...

Customer CareJanuary 8, 2026

Goodbye dust cloth

I use these every time I dust my home. I have glass tables and these are perfect for picking up the dust between cleanings. And they're the perfect 1st step in the deep cleaning process.

December 7, 2025

From influenster.com

Terrible design

Would Not Recommend

Cannot get the pads to stick correctly. The tape doesnt peel off right. Just a terrible design.

December 5, 2025

From swiffer.com

Response from Customer Care

We know how important it is for your Swiffer WetJet cloths to stick to your WetJet, and want to help, Stacy. If the pad doesn’t stick, the fastening ...

Customer CareDecember 8, 2025

Super effective a nd easy to use my only gripe is

Honestly, this Swiffer Heavy Duty Duster surprised me in the best way. I grabbed it thinking it’d just be another basic cleaning tool, but it actually makes cleaning feel… easy? The handle is lightweight, the duster fluffs up nicely, and it grabs dust so well especially in those annoying spots like blinds and baseboards. I took off a half star only because I wish the refills lasted a little longer, but overall it really delivers. If you like keeping your space fresh without spending forever cle...

December 3, 2025

From influenster.com

Déçue car pas fiable

En 2 ans j’ai mon 2ème balai qui est déjà en panne il ne pulvérise plus

November 25, 2025

From swiffer.com

Response from Customer Care

Nous sommes désolés que deux de vos Swiffer WetJet ne fonctionnent plus, Fabie. Nos produits font l'objet de nombreux contrôles qualité ; nous ne nous...

Customer CareNovember 26, 2025

Not worth it

Would Not Recommend

Not the biggest fan , the products are good at moving the dirt but not at picking anything up, i have tried all versions and pads

November 13, 2025

From swiffer.com

Response from Customer Care

We're sorry to hear this, and want to assure you that we have many quality checks to ensure the WetJet leaves your floor sparkling clean with ease. Fo...

Customer CareNovember 14, 2025

Solution doesn't really clean well

Would Not Recommend

I thought this would be an easier option to clean doggy prints off my hardwood floors, than my O'Cedar spin mop and bucket. It's not. We have 3 German Shepherds and it's hard to keep up with dirty pawprints on the floors, but this Swiffer Mop is definitely not a good option. The solution really doesn't clean that well and you have to keep going over the dirty area over and over again, with no success. I'll stick to my spin mop with my bleach solution. At least that keeps my floors clean for...

November 9, 2025

From swiffer.com

Response from Customer Care

We're sorry to hear this, Pat and want to assure you that we have many quality checks to ensure the WetJet leaves your floors sparkling clean with eas...

Customer CareNovember 10, 2025

I use this almost every day.

Would Recommend

Love the product. Wish the container was recyclable.

October 26, 2025

From swiffer.com

Cleans dust in hard to reach places

This is a must product at my home. I have bought the one which extends and could tilt a bit. It is so easy now to keep my home clean plus to reach all those nook and corner. This heavy duty dusters are so much better than the previous ones and Cleans very well.

October 13, 2025

From influenster.com

Sad purchase

I am sorry I purchased the Wet Jet for the same reasons stated by others. It does not clean the floor. It leaves a residue that my white socks can attest to. I also never even thought about the plastic bottle/multiple pads that I would be adding to the landfill. An overall terrible mistake.

October 12, 2025

From swiffer.com

Response from Customer Care

We're sorry to hear that you're unhappy with your purchase, Donna, and we'd like to thank you for taking the time to share your feedback with us. Swif...

Customer CareOctober 13, 2025

The product does the job, but it keeps breaking

Would Not Recommend

The first time I bough the suiffer i was happy with the results, however, the handle brake after using the product for only 2 months. I went and bough another one, but it lasted only one month, but the same thing happened, the handle keeps braking, and this time I was very careful on how hard I scrub the floor, however, it brakes again. I waited a couple of months, so I went I bought another one, and it just brake, after using it for only 3 weeks. That's 3 Suifers in a 6-month period. I won't be...

October 9, 2025

From swiffer.com

Response from Customer Care

Thank you so much for using our WetJet. As you can imagine, this isn't something we would expect, especially with our quality checks. We'd like to hea...

Customer CareOctober 13, 2025

Stops working

Would Not Recommend

When it works it’s fine, but good luck trying to change the batteries. The call center is somewhat helpful when you do have issues, but they’ll just give you the number to the manufacturer which is actually just a bot. Not helpful, probably wont re buy if i cant get mine to work.

October 9, 2025

From swiffer.com

Response from Customer Care

We're sorry to read about your recent experience with Swiffer WetJet. We expect our products to work perfectly for a long time, as they're closely mon...

Customer CareOctober 10, 2025

Perfect for Car Dusting

I use it in my car to wipe off dust, and it works great! It reaches hard to get spots like vents and corners, and it actually collects the dust instead of just moving it around. Very handy to keep in the car.

October 8, 2025

From influenster.com

Revived my FrankenSwiffer!

I like it, but it's a bit of a pain. My older model Wet Jet died, but I found the battery compartment between the bottle and handle. I replaced the four AAs, and voila! I'm back in the kitchen while my wife is sunning on the deck, wearing only a little more than her floppy hat. Thanks, Swiffer.

September 26, 2025

From swiffer.com

Response from Customer Care

Thanks for sharing your feedback, Jack! We're dedicated to making cleaning easy and convenient, and a lot of thought and research goes into our produc...

Customer CareSeptember 29, 2025

Product is lacking

Would Not Recommend

I have bought a few. The last couple did not last at all. The concept is great. But the product is lacking. I have 2 dead swiffers that I keep trying to revive. No such luck.

September 23, 2025

From swiffer.com

Response from Customer Care

We're very sorry to hear this. This is certainly not the experience we want you to have, as all of our products go through strict quality checks to en...

Customer CareSeptember 25, 2025

it's a dud

Would Not Recommend

This product worked fro a while, then even after replacing batteries, it failed to work.

September 11, 2025

From swiffer.com

Response from Customer Care

We're disappointed to hear your WetJet™ is no longer working. So we can assist you with this, could you please give our team a call at (800) 214-8734?...

Customer CareSeptember 12, 2025

Stopped working

Would Not Recommend

I had it about 7 months and it just flat out quit working easier to just mop at least I know that'll work in 8 months!!

September 10, 2025

From swiffer.com

Response from Customer Care

We're sorry to hear your WetJet™ has quit working. If you haven't already, we recommend replacing the batteries with a fresh set of the same type. So ...

Customer CareSeptember 12, 2025