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Wet Mop

Ratings & Reviews for Swiffer Wet Mop

4.3
2213
Review
 4.3 out of 5
2214 Reviews


75% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise this floor cleaner for making cleaning fast, convenient, and effective. Most highlight how it eliminates traditional mopping hassles—no buckets or heavy equipment—with a simple snap-on pad and spray process. Reviewers report visibly cleaner, shinier floors without streaks, especially on hardwood and tile, with pleasant-smelling results that pick up dirt and pet hair effectively. However, some report mechanical failures after months of use, including broken handles and non-responsive triggers. A few mention sticky residue or streaks with frequent use. Despite durability concerns, most customers remain satisfied and consider it worthwhile for daily maintenance.

Customer review summary generated by AI, including incentivized reviews.
2214 Customer Reviews

Cleans the dirt but leaves a sticky residue

Would Not Recommend

Not very happy with this product. I buy the brand name pads and cleaner and yet my floors always stay sticky - leaving me to have to re-mop them with an actually mop… making double the work. It picks up dirt yes but the solutions leaves the floors sticky and feeling unclean. Time and time again I’ve tried and it never fails to leave a sticky residue.

May 15, 2024

From swiffer.com

Response from Customer Care

We're sorry your Swiffer WetJet left your floors sticky. Our products undergo many quality checks to ensure they get to you with the best results, so ...

Customer CareMay 16, 2024

this product does not work at all.

The Swiffer wet-jet worked exactly once! I bought this in February and it worked the first time and never again. I changed the batteries, replaced the full cleaning solution and still nothing. Changed batteries and solution again, still nothing. Ive used it by spraying a different cleaner on the floor and just using to wipe. Time to break out the mop and bucket. This is my second Wet-Jet. The first one lasted for a few years.

May 12, 2024

From swiffer.com

Response from Customer Care

We're sorry to hear this. After undergoing extensive quality tests, we want Swiffer to make cleaning a breeze. This surely isn't the experience we exp...

Customer CareMay 14, 2024

Product failed

Would Not Recommend

The product failed for no reason. Followed all of the steps to change batteries, put in new solution bottle, etc. No power at all so no spray. Very disappointed because I have all these supplies but not a working wet jet.

May 10, 2024

From swiffer.com

Response from Customer Care

We're very sorry to learn of your recent experience with the Swiffer WetJet, but we can assure you that we're here to help. What you've described isn'...

Customer CareMay 13, 2024

Love it but not the handle

I love using my swiffer wet jet! However, every few months I have a buy a new one because of the handle!! The little clips that hold it together either break or get worn out and it comes apart while I’m trying to use it.

May 6, 2024

From swiffer.com

Curved handle annoying

Would Not Recommend

Unable to hang behind the door for storage due to the large curve of handle. View photos if any of this to see

May 3, 2024

From swiffer.com

Response from Customer Care

We do extensive market research and consumer testing while designing our products and packaging, with the goal of producing high-quality items and a d...

Customer CareMay 10, 2024

This product should be pulled awa from the market.

Would Not Recommend

There is a flaw in the design. I purchased my swiffer wet jet less than 5 months ago and it isn't working anymore. I switched the batteries. I opened the product to further investigate and to my surprise, the wires are completely rusted. I figured that the flaw in the design is that the bottle leaks into the products internal hardware, thus short circuiting the pump. This product should be pulled away from the market and the company should refund and compensate the many unsatisfied customers.

April 29, 2024

From swiffer.com

Response from Customer Care

Your satisfaction means a lot to us, so we're very sorry to learn of your recent experience with the Swiffer WetJet. Our products go through many qual...

Customer CareMay 13, 2024

Made my kitchen floor dangerously slippery.

Would Not Recommend

The Swiffer started out nice, very handy. After several uses on the kitchen floor, I noticed the floor seemed slippery. I slipped several times, almost falling, which had never happened before. A month ago I slipped so suddenly and badly that I fell and broke my arm. I have been in great pain. I want to warn everyone that this product makes the floor TOO SLIPPERY!! Please don't use it!

April 27, 2024

From swiffer.com

Response from Customer Care

We're so sorry you slipped and fell, and we hope your arm will be feeling better soon. Our Swiffer WetJet is designed not to leave a residue, and we t...

Customer CareApril 30, 2024

Crap

Would Not Recommend

Crap, a waste of money. Used it twice and it stopped squirting. Watched video on what to do, did that, changed batteries more than once, to no avail. I’m so disappointed.

April 25, 2024

From swiffer.com

Response from Customer Care

We're sorry to hear that you're feeling disappointed. We can assure you that our WetJets do go through many quality checks to ensure that you can rely...

Customer CareApril 29, 2024

Failed

Would Not Recommend

The one time period I really NEEDED it and it fails miserably and stops working all together to include shooting the sprayer sprout across the room!

April 17, 2024

From swiffer.com

Response from Customer Care

We're sorry to hear that this has been your experience. We can assure you that our WetJets go through strict quality checks to ensure that you can rel...

Customer CareApril 17, 2024

Not a good buy anymore, just by a mop and a bucket

Would Not Recommend

Poor evolution of a product that was great. I have had my old Swiffer for several years and it used 4 aa batteries. Well, I decided to go and get a newer and streamlined one so went purchased a newer one and realized that it had used only 2 AA batteries. Well, that's where it soon realized that it was both efficient and well cheap. Well, it died within a few uses. I didn't even get a years' worth out it. I rarely use it because I have a self-mopping and vacuuming robot. So, I use the Swifter onl...

April 11, 2024

From swiffer.com

Response from Customer Care

We're sorry to hear this, since we can assure you that our WetJets go through strict quality checks to ensure that you can rely on them. While our Wet...

Customer CareApril 16, 2024

Poor Quality As Of Lately

Would Not Recommend

My first one worked great for years. It finally fell apart. I bought a new one and it stopped working in less than a month. I emailed the company and have yet to hear back from them.

April 10, 2024

From swiffer.com

Response from Customer Care

We're sorry your Swiffer WetJet stopped working in less than a month, Buddie. Our products undergo many quality checks to ensure they get to you with ...

Customer CareApril 12, 2024

Not worth $$$$

Would Not Recommend

Bought to use on my Purgo floors! Leaves disgusting sticky film on floor which has to be redone by hand! Thanks for doubling the time it takes to do my floors!

April 8, 2024

From swiffer.com

Response from Customer Care

Thank you for picking up a Swiffer WetJet Mop Starter Kit. We want to assure you that Swiffer is designed not to leave a residue and should provide a...

Customer CareApril 10, 2024

Horrible product

Would Not Recommend

Horrible product and a waste of money. Bought the swiffer refills to clean and it wouldn’t work. Both bottles ended up busting and then the stupid thing decided to work. Not the first time this has happened either.

April 7, 2024

From swiffer.com

Response from Customer Care

We're sorry your Swiffer WetJet stopped working. Our products undergo many quality checks to ensure they get to you with the best results, so we don't...

Customer CareApril 9, 2024

Keeps breaking and a waste of my money

Would Not Recommend

Within the last six months, I have bought two swiffer because the metal peg keeps coming out when I remove the liquid container to replace it. I am done buying them. I will never own one again. This has been a waste of my money.

April 7, 2024

From swiffer.com

Response from Customer Care

Thanks for reaching out to Swiffer and letting us know about these WetJet purchases and your experience with them. Because our Quality Team works ver...

Customer CareApril 9, 2024

Very disappointed

Would Not Recommend

It stopped working after a couple of months. Tried putting new batteries and did everything else to try to unplug the spray. Nothing helped. Very disappointed!!

April 7, 2024

From swiffer.com

Response from Customer Care

We're sorry your Swiffer WetJet stopped working. Our products undergo many quality checks to ensure they get to you with the best results, so we don't...

Customer CareApril 9, 2024

50% satisfied

I have two Swiffer wet keys. One works great and the other doesn't work at all. It doesn't spray, even with new batteries.

April 6, 2024

From swiffer.com

Response from Customer Care

We're very sorry to hear that you've had trouble with your WetJet, Mel, because it's our goal to help you keep your floors sparkling clean without any...

Customer CareApril 9, 2024

Good idea if it works

Would Not Recommend

Just bought it. It doesn't even turn on. Will be returning it

April 5, 2024

From swiffer.com

Response from Customer Care

We're sorry your Swiffer WetJet isn't working. Our products undergo many quality checks to ensure they get to you with the best results, so we don't e...

Customer CareApril 8, 2024

Lavender wet jet refill

Lavender is such a beautiful scent for spring. I love to make my floors clean and smelling good at the same time. It's a multi-surface cleaner. Pre mixed cleaning solution works great on all finishes floor surfaces like wood, and laminate, marble, stone, ceramic tile , vinyl and linoleum. All you do is place upside down in the provided spot in the Swiffer wet keep mop. Then you will need batteries. It might come with it. But the you will hear and feel the plastic piece at the top go onto the mop...

March 31, 2024

From influenster.com

Great idea. Waste of money.

Would Not Recommend

Unfortunately the wet jet swiffer no longer sprays. I have tried replacing the batteries, soaking the head in hot water and using a pin to unclogh the sprays. Nothing has worked.

March 26, 2024

From swiffer.com

Response from Customer Care

We're sorry your Swiffer WetJet stopped working, Michelle. Our products undergo many quality checks to ensure they get to you with the best results, s...

Customer CareMarch 28, 2024

Pole connection sucks

It works well but the pole connection sucks ! It is extremely hard to disconnect. I ended up pulling hard and cut the wire that is for spray cleaner.

March 17, 2024

From swiffer.com

Response from Customer Care

We're sorry to hear that this has been your experience, as our WetJets go through strict quality checks to ensure that you can use them with ease. We'...

Customer CareMarch 20, 2024