Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this floor cleaner for making cleaning fast, convenient, and effective. Most highlight how it eliminates traditional mopping hassles—no buckets or heavy equipment—with a simple snap-on pad and spray process. Reviewers report visibly cleaner, shinier floors without streaks, especially on hardwood and tile, with pleasant-smelling results that pick up dirt and pet hair effectively. However, some report mechanical failures after months of use, including broken handles and non-responsive triggers. A few mention sticky residue or streaks with frequent use. Despite durability concerns, most customers remain satisfied and consider it worthwhile for daily maintenance.
Customer review summary generated by AI, including incentivized reviews.Quick, easy, and effective
I am a serial mopper due to have a toddler. Instead of using my heavy duty steamer I wanted something lighter for more of a daily use and this definitely stood the test. It made my floors sparkle. I got the lavendar sent and it smells amazing. I can’t wait to leave to come back home to see how lovely it made my house smell.
From influenster.com
A big step down from the older model
The old model uses 4 batteries and the new one uses only 2. No surprise that it only sprays out half as much solution, increasing the time it takes to clean the floor. I should have read the reviews, 409 one star ratings says it all.
From swiffer.com
Great product, but I can't use it on my floors.
Would RecommendWhile my WetJet works great the problem I have is that my dogs are allergic to your products. The scent causes a reaction to their paws and gives them discomfort. I have checked and cannot find any cleaners that does not contain scents. May I suggest that you consider selling cleaners that have vinegar and water. That is what I use to mop my floors at home. It cleans well and has antibacterial qualities. It is also environmentally friendly. While it does not give "fabulous" smells; it doesn't ca...
From swiffer.com
We're certainly sorry to hear about the experience your dogs had with the WetJet Solution. Many of us have pets, too, and their health and well-being ...
Cheap
Would Not RecommendNot worth the $ bought it about two weeks ago and the jets don’t spray now.
From swiffer.com
We're sorry your Swiffer WetJet stopped workin after two weeks. Our products undergo many quality checks to ensure they get to you with the best resul...
They're cheating customers
Would Not RecommendMy best friend just sent me a new Swiffer which I wanted for a while, for my birthday! The box says 10 wiping pads. In the box there was 2 packs of 4 pads each! Why are you cheating your customers? Shame on you!
From swiffer.com
We're sorry to hear that this was your experience, Gayle, as our WetJets do through strict quality checks to ensure that you recieve everything that's...
Can no longer find the multi purpose takes 4 batte
I used mine for a few months but then stopped working. I liked it enough to try to purchase again. But no luck. The one I had took 4 batteries and had lights. I have ordered and returned 3 that showed 4 batteries on the box, but when received took two batteries and had no lights. Mine was the purple multi-purpose. I would still like to have one with lights but have not been able to find one.
From swiffer.com
Dead on arrival
Would Not RecommendAs with other reviewers, I'm disappointed because the wetjet simply doesn't work. I've had one for two years that worked fine until it died. The new one is dead on arrival. The old one operated on 4 batteries. This one operates (or, to be more precise, doesn't operate) on 2 batteries. I don't know whether re-engineering the product causes it not to work.
From swiffer.com
We're sorry your Swiffer WetJet didn't work. Our products undergo many quality checks to ensure they get to you with the best results, so we don't exp...
built not too last
the handle broke after less then a year be aware you cant use this product on a daily basis. I did and the handle broke.
From swiffer.com
Cleaning house can be so time-consuming, and we designed our product to make it faster and easier. We know the last thing you need is for the handle t...
Product does not work at all disappointed
Would Not RecommendWhat this product from a CVS and it does not work at all it had the right batteries and the right solution that came with the pack. Very disappointed I have tried this again with a different product and different batteries and it still does not work.
From swiffer.com
We're sorry your Swiffer WetJet did not work at all. Our products undergo many quality checks to ensure they get to you with the best results, so we d...
Two dead is enough
This is our second Swiffer Wet Jet. The old one suddenly stopped working. Assumed it was batteries. Replaced them, cleaned the terminals, checked the bottle, etc. Figured it was just old (had it 6 months), and it was just cheap quality. So we bought a new one. Didn't make it through the first bottler before it too stopped working entirely. Again, batteries, terminal, bottle. Reviews predating this complain about the same thing. Yalls quality control might want to add another check. I can't guess...
From swiffer.com
We're sorry to hear that this has been your experience, since we do have strict quality checks in place to ensure that our WetJets reach you in the be...
Be careful
Worked great for about 4 months and then it stopped spraying. I changed the batteries but still nothing not even a sound from the sprayer.
From swiffer.com
We're sorry to hear that this has been your experience, as our WetJets do go through many quality checks to ensure that you can rely on them. You defi...
Poor quality
Would Not RecommendMy old one lasted several years but quit working. So I decided to replace it with a new one which was a mistake. Use about half a bottle (few times) and it stopped working even after making sure the new batteries were good
From swiffer.com
We're very sorry to learn of your recent experience with your new Swiffer WetJet. What you've described isn't something we'd expect, especially since ...
Great Product
Would RecommendGreat Product but every time I would go to mop my floors I would have to change the batteries to put new Duracell AA batteries in the battery department! But just today now that’s not working! I have used it for not even six months but I hope there is a way that I can just buy replacement battery department??
From swiffer.com
We're very sorry to learn of your recent experiences with the Swiffer WetJet, Sharetta. What you've described isn't something we'd expect, especially ...
Thought that's just what I need!
Would Not RecommendI wish I would have read the reviews before purchasing my fourth one. Same as everyone elses reviews. Just stops working. I will not be getting another one and you need to replace all the money I spent on these. Bad product, I'm Done! I usually never review products to much, but this one just called for it.
From swiffer.com
We're sorry your Swiffer WetJet stopped working again. Our products undergo many quality checks to ensure they get to you with the best results, so we...
The smell of the sprays is funky.
Would Not RecommendI tried the original and the wood floor and both smells awful. I will never ever buy this product again. It was a waste of money, and I am truly disappointed.
From swiffer.com
We're sorry to hear you are unhappy with the scents of the WetJet solutions that you've tried. We do offer a variety of options, so we'd love to help ...
Does not work
Would Not RecommendTook it out of the box and it does not work. Replaced the batteries and still nothing.
From swiffer.com
This is disappointing to hear because our Quality Team is so active in our facilities, making sure every PowerMop is ready to get your floors swiftly ...
The go to mop
I have been using this mop for years and couldn’t be more pleased with it. I just bought the new model a few days ago. And it’s awful. The pad doesn’t clean like this one. The head of the mop is so much bigger that it’s hard to get all those smaller spaces. This one is perfect for that. And the new formula of the cleaning spray for new mop is horrible!! Ive been nauseous with headaches for a day and I mopped it 2 days ago.The cleaner for this one seems to still be the same formula. So sorta conf...
From swiffer.com
Not a good buy!
Would Not RecommendI really like the way the Wet Jet operates. It cleans well and is convenient to use. HOWEVER, I have had three Wet Jet mops and each last ed one year or less! Seems expensive and wasteful. Very disappointed with the reliability of my Wet Jets. I have always used only the Wet Jet cleaning fluid in my mops.
From swiffer.com
We're sorry your Swiffer WetJet stopped working. Our products undergo many quality checks to ensure they get to you with the best results, so we don't...
Great if you want to clean your baseboards!
Would Not RecommendI have had this for about a year and I don’t use it very often. It works ok if the floor is not too dirty, but I think the plain Swiffer wet mop works better. My 2 biggest complaints are (1) the sprayer nozzles are angled up so if you are near a wall or a corner, the fluid squirts out onto the baseboard or the wall instead of onto the floor and (2) you do have to hold the button down to spray the fluid - there is no way to lock it to continue to spray. That is a big issue for me as I have arthri...
From swiffer.com
We're sorry your Swiffer WetJet wasn't what you expected. When we design our products, we do extensive research and consumer testing to create feature...
This product has a very short lifespan.
Would Not RecommendI have bought 3 of these and every one of them have had switch or some electrical problems that cause them to not spray. I have a supply of the fluids and pads that I will use by pouring the swiffer fluid into a spray bottle and use until it is gone. The pads I can give to some other poor soul that has one swiffer wetjet that still works. Then I will be on the hunt for another brand to buy.
From swiffer.com
We're sorry your Swiffer WetJet's aren't working as you expected. Our products undergo many quality checks to ensure they get to you with the best res...

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best. If the solution isn't spraying as it sho...