Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this floor cleaner for making cleaning fast, convenient, and effective. Most highlight how it eliminates traditional mopping hassles—no buckets or heavy equipment—with a simple snap-on pad and spray process. Reviewers report visibly cleaner, shinier floors without streaks, especially on hardwood and tile, with pleasant-smelling results that pick up dirt and pet hair effectively. However, some report mechanical failures after months of use, including broken handles and non-responsive triggers. A few mention sticky residue or streaks with frequent use. Despite durability concerns, most customers remain satisfied and consider it worthwhile for daily maintenance.
Customer review summary generated by AI, including incentivized reviews.Good
I use this everyday & it’s very convenient & easy to use. Keeps my hard floor clean & this starting kit doesn’t come with many pads but I just bought more separately & they weren’t expensive. Definitely need one of these in your house if you have hard wood, or tile. Overall, it works exactly as expected, and I highly recommend it for anyone looking for a hassle-free, efficient way to clean their floors. 👍👍
From influenster.com
Spray pumps breaks often
Would Not RecommendI've had to replace this thing twice...for whatever reason the spray pump gets clogged and stops working so the mop becomes virtually useless!!! THESE THINGS COST TOO MUCH TO NOT LAST !!!!!!!!
From swiffer.com
Not worth the money
Mop stops spraying after a month or 2. Bought a new 1, after a month same thing. Will not last past 2 months. Replaced batteries, tried cleaning sprayers, nothing works. JUNK!!
From swiffer.com
We're sorry to hear that this has been your experience, since we do have many quality checks in place to ensure that you can rely on our WetJets. It s...
Doesn’t get anymore convenient
Would RecommendThe wetjet mop is so easy to use and convenient! Good value. 4 stars because it doesn’t clean as well as a real mop but great for quick messes.
From Home Tester Club
I love this convenience!
Would RecommendIt is the easiest way to clean up a spill or do a quick clean up. It’s light enough that it doesn’t hurt my joints.
From swiffer.com
Doesn’t last
Bummed that apparently the tubes get clogged after a while and won’t spray properly, if at all. Not sure if I should bother getting a replacement… actually don’t want to but I have so much cleaning solution & pads, which I don’t want to waste🙆🏼♀️
From swiffer.com
We're sorry to hear this, as we do have many quality checks in place to ensure that you can rely on our WetJets. If you haven't already, we suggest re...
UTTER DISAPOINTMENT!
Would Not RecommendNOT happy with replacement liquid floor cleaning liquid.:1) 42.2oz bottle ! 2) THIS MAKES movement USELESS to my Arthritic hands! 3.) Original worked for us ! WHY would the BIG bottle replace the original size????????? Greatly increasing the weight !!
From swiffer.com
We're sorry to hear that you feel this way, as a lot of thought goes into the design of our products. We'll be sure to share your feedback with our te...
I do not recommend this product
Would Not RecommendPiece of garbage, used once and never worked again..
From swiffer.com
We're sorry to hear this, and want to assure you that we have many quality checks to ensure your WetJet works like a charm. We recommend to try fresh ...
I like how it cleans my bamboo floorsBernardine0
My lid on the bottle that came with my wet jet was broken when I tried to take the lid off to refill with more liquid cleaner, now it pours our when I try to spray my floor. can I get just the bottle, without having to buy the complete wet jet?
From swiffer.com
We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best from your WetJet. We'd like to help as we...
I cannot recommend.
I can't recommend this mop if you want to have a clean floor. It's not a very economical purchase, a box of replacement wipes goes through very quickly because one wipe is enough for a very small area. Yes, it's quite hygienic to throw away a wipe and take a new one, but it's very expensive in the end. The liquid can is quite large, which affects the weight of the mop. Scent is pleasant.
From influenster.com
Not good
Would Not RecommendI had the same problem as other people on here. I bought it and was so happy for about 2 months then it quit dispensing the cleaning solution. Very disappointed. They cost too much to quit Working After 2 months!
From swiffer.com
We're sorry to hear this, and want to assure you that we have many quality checks to ensure your PowerMop works like a charm. We recommend to try fres...
Does not work
The product doesn’t work The spray doesn’t spray. Tried changing batteries. Very disappointed with the product
From swiffer.com
We're sorry to hear this, and want to assure you that we have many quality checks to ensure your WetJet works like a charm. Since you've checked the b...
Swiffer needs new Quality Control Team
Would Not RecommendSwiffer, you need a new Quality Control Team. I’ve been using Swiffer products for more than 20 years. Had my first Wet Jet Mop for 10+ years. Just bought a new Wet Jet and I am very disappointed. Mop pole/handle is not as sturdy as the original. Sprayer system/tubing has persistent clogging issues. Battery pack/power is not as powerful. I would be willing to pay a little more for a better product if the cost of production has been rapidly increasing. Like I stated, had my first Wet Jet for over...
From swiffer.com
We appreciate that you've used Swiffer for years, BusyMom2Boys, and are sorry that you're disappointed with your new WetJet. A lot of thought and rese...
Effective at cleaning various types of flooring
Its versatility shines with multiple cleaning pad options and a range of cleaning solutions, though it might not work well on textured surfaces. While the mop is durable for light to moderate use, heavy-duty cleaning might require more robust equipment. At its price point, it offers good value for money, especially for quick, everyday cleaning tasks.
From influenster.com
Change battery on swiffer mop
I tried to replace the batteries on the mop but can’t find my way. I removed screws at the top and at the base but can’t open it…. Help please
From pgpro.com
I have purchased 2 of the Swiffer WetJet, and both
I have purchased 2 of the Swiffer WetJet, and both of them leaked! So frustrating!
From swiffer.com
We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best from your WetJet. We'd like to help as we...
Keeps stopping
Would Not RecommendWhen this works it works great. First one stopped working after 6 months (7 uses) so I bought a new one. It worked ONCE and then wouldn’t work. I bc did all the troubleshooting-new batteries, checked the connections and cleaned the sprayers and no luck.
From swiffer.com
We're sorry to hear this, and want to assure you that we have many quality checks to ensure your WetJet works like a charm. Since you've checked the b...
Piece of junk
Piece of junk. Worked a total of 2 times before it died. There's a sucker born every minute. If you dont want to be a sucker, dont buy this product.
From swiffer.com
We’re sorry your PowerMop stopped working, JMMLIC. Our products go through many quality checks, and are designed to be durable. This isn’t the experie...
The machine just stops working.
The product is great when it actually works. I am on my 3rd wet jet mop set in just 2 months. The machine works and then just stops working. I change the batteries and nothing……won’t work anymore and I have to buy a new set up. It’s getting expensive!
From swiffer.com
Thank you so much for making us aware. With our quality checks, we don't expect this to happen once, let alone 3 times. If you have not done so alread...
Could have been great - only okay
Mops alright but impossible to store between uses. Bottle on the side paired with the layout of the pad holder and handle make hanging it up nearly impossible. Standing it up means the pad has to be removed or it dirties up the floor or it sticks to the floor. Also, refills are expensive for the amount received. We have two - one early model and one later. The later one does not spray a good pattern - it lands outside the path of the pad. Ok until one is near a cabinet or wall. Does do a good...
From swiffer.com
Thanks so much for your review. We're very sorry that this is happening. While our pads are designed to be used once and then discarded, it should sti...

We're sorry to hear that this has been your experience, as our WetJets do go through strict quality checks to ensure that you can rely on them. We sug...