Ratings & Reviews for Samsung POWERbot R9350 Auto Charging Pet Robotic Vacuum Cleaner

Loved it..at first

This worked wonders and I couldn't sing enough praises for it. However, one day it just decided it no longer wanted to go on carpet. I sent in a service repair ticket, hopefully will get taken care of swiftly and will be back to singing how wonderful it is.

Wouldn't buy again

I purchased this Vacuum a little over a year ago. Initially it worked fine but started to act up after about a year. About 18 months in, it wouldn't hold a charge at all. I contacted Samsung to try to get it fixed (either with a new battery or a new charging station). Customer Service told me to send it in to the Samsung Depot Support and Payment Center even though the 1 year warranty was over. I complied. They then just sent it back to me with no explanation or offer to fix it even though...

Suction is great....get up and go, not so much.

I had mine for about 8 months. All hardwood here with the exception of a few (3) very short pile area rugs.Powerbot could not climb onto any ofthe rugs, at all, never. I put the Powerbot on the rug, it could not move. Turned it into service, including a video, got nowhere. If you have all one level of flooring, like hardwood, it will work for you.i switched to a competitor, night and day difference.Save your money folks.

The best appliance

I bought the Samsung washing machine and it the best. It saves your water tremendously

Needs better floor plan programming

Needs better floor plan programming Does not see the whole house in one sweep

My powerbot

I bought this vac in May of this year and have it set to go to work every other day and it do it's job well.

Failed slowly, then completely after about 18mos

This device never quite worked correctly from the time it came from the box. Now, it is completely Dead. The warranty was supposed to be for 12 months, but for some reason, they limited it to 11 months.

Great automated vacuum

[This review was collected as part of a promotion.] To give a perspective, I’ve been extensively using Samsung POWERbot R9350 Turbo Robot Vacuum for over 3 weeks. The biggest surprise was when I first vacuumed my house with a regular corded one, then used R9350 and wen I thought the floors were clean, I realized that POWERbot still picked up some dust in the bin. In comparison to R7040 this model has way more suction in the turbo mode and bigger dust bin. I love the mapping feature which detects...

Pros & Cons!

[This review was collected as part of a promotion.] I have owned Roomba (3), Neato (2), and now this one. Pros; Technology hands down the best, but Neato Connect has some good tech. Larger dirt bin. Great performance and suction. A Lot quieter performance than the Neato, which I had thought had the best suction but apparently not. Washable filter Cons; Has trouble crossing thresholds (see picture) Will not vacuum my bedroom carpets, expensinsive thick pilr, Samsung would probable cal...

Great Vacuum but doesn't last

I've had this vacuum for about a year and it works fantastic... when it works. In the course of a year the vacuum has had an extended stay at the service center for a wheel problem that had to be fixed in the shop. Once it came back it lasted about two months and now the battery will not hold a charge. At first I thought no problem just get a replacement battery. Well the batteries are $230 + tax!!!!

Worth the Investment

I bought Rosie, as we affectionately refer to our robotic vacuum, for my Mother's Day gift 2018. Rosie saves me so much time with regular vacuuming throughout the week. As a full time working wife/mom with 3 full sized dogs, our house can get overrun with fur and dust quick but Rosie, good ole' Rosie, saves the day Monday through Friday. Battery issues after 6 months of use. I just sent Rosie in for a tune-up and check-up.

This thing really sucks! (In a Good Way!)

I was a little Skeptical of the Samsung powerBOT R9350. Due to the fact that I was looking at the R7070 with the Edge Cleaner. The R9350 DOES NOT have the Edge Cleaner Plus. But I am in NO WAY disappointed. This Baby has Extreme Suction Power. In Turbo Mode, the battery does not last as long but boy does it pick up the dirt. The Select and Go Features of the Bot are top notch. The R7070 and R 7040 Do not have this feature. What it does is make a Floor plan of the house and stores it in i...

Meet Wall-E The Samsung PowerBot

Vacuuming is no longer a chore! Meet Wall-E our Samsung PowerBot R9350. Wall-E is a friendly Bot that zooms around vacuuming all the crumbs and dust bunnies. Wall-E comes with an extra filter, remote control, barriers, cleaning brush and a charging base. I am very impressed with how smart Wall-E the Samsung PowerBot is. I fully charged Wall-E before sending him out to vacuum. Now Wall-E is a smart PowerBot, but he does require time to become familiar with his surroundings. At times Wall-E ...

POWERbot 9350

The design is attractive, bought it cause of the suction power, but it was not as expected. Over priced. Wasn’t easy to connect to WiFi with the iPhone.

great vacuum

you must have it. it is a great vacuum, strong and help us keep home clean. Well done Samsung. I may purchase a second one in the future.

Amazing

I purchased this vacuum a couple of months ago and it is amazing. I love the way it works around things to vacuum close to them. I cleans as far as it can, then docks itself, recharges continues to clean. So far I have not been able to create a floor map of our downstairs (open concept) but did a great job on the second floor the first try. It is especially great with getting the dob hair!

Not as advertised. OK for small flat simple house.

the mapping feature is bogus. id does not work near as well as intended. Parts break long before they should

Gets stuck constantly

Powerbot doesn’t like to vacuum the open floor. Goes straight under the tables and gets stuck. Had to send it in because wouldn’t run. I hate this vacuum and wish I never bought it. Too big and clunky. It may have a great suction but useless if it gets stuck under everything.

"Sampson" our mighty vacuum

We bought this to help with keeping floors clean in a large house with several floors. We have 3 children and 4 adults tromping through all the time. Vacuuming is almost pointless because it needs to be done daily. I set it up and tried the mapping with the app which I was concerned about from reviews i had read and have still not quite figured out. I thought that that would be a big deal but have come to realize that if we just pick up and push play it does the rest. I empty it every time i use...

Better suction, terrible programming

We are returning it. We spent 3 hours trying to get it to work and it just kept spinning over and over. We finally got it reset and tried to map our floorpan, and it would go through the entire process, and then say connection failure. Look up other reviews on the app before you buy this product. No one has been able to get the floor map app to work correctly. We have a first generation Powerbot that was amazing without all the bells and whisltles. We purchased it for about 20% of what...