
Ratings & Reviews for Samsung POWERbot R9350 Auto Charging Pet Robotic Vacuum Cleaner
Ratings may include incentivized customer reviews.
What Customers Are Saying
This high-performance robot vacuum receives mostly positive reviews for its strong suction power, effective cleaning on carpets and hard floors, and convenient features like scheduling and smart home integration. Many users report it does an excellent job of picking up pet hair. However, some customers have experienced issues with the vacuum getting stuck, failing to map the entire home, and having a short battery life. There are also concerns about the high cost of replacement parts and poor customer service. Overall, this is a capable robot vacuum, but its long-term reliability and value for the price are questionable based on the mixed reviews.
Customer review summary generated by AI, including incentivized reviews.Great product
[This review was collected as part of a promotion.] The Samsung powerbot, by far is the best power bot vacuum I have seen. It works awesome on my carpet and laminate floors. It works good to get up my pesky part hair.
From The Insiders
Awesome technology
Would Recommend[This review was collected as part of a promotion.] the consistent battery life and mapping works seamlessly and the app connects quickly with my phone. the upgrades to the bristles, and unique shape of the machine clean flawlessly.
From Samsung US
Samsung is glad to hear that we were able to exceed your expectations of what you expected from a robot vacuum with our POWERbot. Welcome to the Sams...
My robotic assistant
[This review was collected as part of a promotion.] This thing is way cool. I was able to easily connect to my samsung s9 with no problem. After hitting the start option i let my little robot do the work. It thoroughly goes through every room quietly and with ease. When it gets to my hallway it automatically detects my carpet and carrys on. The tray is really easy to pop out and clean. The filter can be rinsed to clean. I have a 4 bedroom home so this really helped do the vacuuming while i did o...
From The Insiders
In this busy lifestyle, we all now have we are happy that we could give you a buddy to take over the chore of vacuuming for you. Thank you for selecti...
Better than expected!
[This review was collected as part of a promotion.] Got my R9350 and put it to work immediately. Could not connect to my Phone (Samsung Galaxy Note 9) so I used the very useful included remote control to start vacuuming. It works better than expected dodging floor obstacles and thick carpets; the transition from wood to carpet is effortless as well as it's return to the charging station. The laser pointer on the remote makes the vacuum travel to a designated place for spot cleaning, it's fun t...
From The Insiders
We are thrilled to know our POWERBOT has added a little something special to your home, and when the time came to transition to a robot you selected S...
Its a good machine
[This review was collected as part of a promotion.] So far I like how it has awesome ability to pick up dirt and hair that you would never know it was there. It moves around nicely and knows or seems to know we're to go. It's quite so you don't even know it's on or working. So as of right now I like it and all the things it is picking up. It's better then the average vacuum cleaner.
From The Insiders
POWERbot owner glad to hear that we have exceeded your expectations of what a robot vacuum can handle and making your cleaning experience much easier ...
This POWERbot Cleans
[This review was collected as part of a promotion.] This is my second Samsung POWERbot and these devices have changed my cleaning habits forever. I use this POWERbot R9350 downstairs, where most of my heavy traffic is, and I have not had to do any manual vacuuming this past month at all. This machine cleans way better than I was expecting and I love being able to use my smartphone as a remote. I have the POWERbot programmed to clean daily when no one is home and it is always on the charger when ...
From The Insiders
We are glad you found satisfaction in the powerful performance of your new POWERbot. It is truly a wonderful thing when your task of vacuuming is a th...
I love this very much!
Would Recommendi really like this powerboat, it really picks up the hair from four animals nicely. it also has nice rollers on the bottom of the vacuum, picks up hair for four animals! this is unique and amazing!
From Samsung US
Samsung is pleased to know that you are enjoying your new POWERbot and the bang-up job it is doing with the pet hair. Thank you for being a part of th...
Handy Little Helper!
Would Recommend[This review was collected as part of a promotion.] i absolutely love my powerbot vacuum! i call it my little helper because i can set it to vacuum while i'm busy cleaning around my house, doing laundry, etc. no visible dust left behind.
From Samsung US
Samsung is pleased to hear that you are enjoying your POWERbot. Glad to hear that we were able to take over the chore of vacuuming for you and your bu...
This POWERbot Cleans
Would Recommend[This review was collected as part of a promotion.] this is my second samsung powerbot and these devices have changed my cleaning habits. it has great suction power, large dust bin that does not have to be emptied daily, and great battery life.
From Samsung US
We are thrilled to know our POWERBOT has added a little something special to your home, and when the time came to transition to a new robot you were l...
Awesome...Needs Update
Would Recommendsystem indicates that my review is too lengthy and exceeds space requirements.
From Samsung US
JR Smart User, thank you for bringing this to our attention! We really appreciate your feedback. We are continually improving our products and service...
best cleaning robot
Would Recommendi have it for 1 day and im in love with it, its the mos complete solution for cleaning, great features Save time and effort by letting the Samsung POWERbot handle the vacuuming for you. World’s most powerful suction delivers 70x more powerful cleaning on all floor types when compared to a conventional robot vacuum with a circular design*. The POWERbot vacuum has Easy Pass which are large wheels that move smoothly over obstacles whether it’s on hard floor or carpet. Wi-Fi Connectivity allows you ...
From Samsung US
We appreciate the great feedback you provided about your POWERbot. Thank you for selecting Samsung for your cleaning needs. ^Cat
Where has this vac been!
Would Recommend[This review was collected as part of a promotion.] Day of arrival: I have received my Powerbot and I am beyond excited! I am planning on unboxing it tomorrow so I don’t rush and that way take my time and enjoy. This is going to be one long night for me. Did I mention how excited I am? Update 1: So far I have been very impressed. It does a very nice job where it can reach. The only thing i do no like is that it avoids corners since it can not clean that part leaving somethings to be worked on. O...
From Samsung US
We are glad you found satisfaction in the powerful performance of your new POWERbot. It is truly a wonderful thing when your task of vacuuming is a th...
always stuck
Would Not RecommendMt Debot is a better vac at half the price The Turbo Vac always is confused of the area it just cleaned going over the same area 5 or 6 times and not finding home. It just stops and I have to return it to home Not happy
From Samsung US
Markwsad, I realize your experience has been less than ideal, and I'd like to change that. I want to help by providing you this link to an article wit...
Happy!
Would RecommendThis momma is so happy to come home to clean floors every day! I love that every morning after I leave the house, the robot vacuum runs around and picks up all of the kids (and husbands) breakfast crumbs while we’re all at work and preschool/daycare. I connected it to my phone so I get a notification if the vacuum gets stuck or the dust cannister needs to be emptied. And I can also see exactly where its been cleaning! We have a mixture of carpet, lino and rugs, and it cleans all of them easily -...
From Samsung US
In this busy lifestyle, we all now have we are happy that we could give you a buddy to take over the chore of vacuuming for you. Thank you for selecti...
Rosie is her name!
Would RecommendWe just got Rosie (Jetsons) today and I have to say she was super easy to set up! Finished charging an hour ago and she is already at work cleaning the floors (carpet, hardwood and tile) of the house. We have a German Shepherd who is losing his winter coat and the Powerbot has already proven to us what a great investment it is. The already completed floors in the living room, kitchen and master bedroom look amazing and it works seamlessly with the Samsung Smart Things app as well as Alexa! We pu...
From Samsung US
Rosie to the rescue! So glad to hear that Rosie and Alexa have teamed up to take over your chore of vacuuming. Enjoy your free time and welcome to t...
POWERbot Turbo
Would Recommend[This review was collected as part of a promotion.] I started using this about 4 days ago and I absolutely love it!! It cleans with ease on all surfaces. This machine allows you to multitask with little effort. We have it programmed to start at noon each day for a quick trip around the house. Never thought my floors could stay so clean with a child and a dog in the house. Best part is I never have to lug around a heavy vacuum anymore. I cannot say enough about how happy I am with this.
From Samsung US
POWERbot to the rescue! A peace of mind knowing that your POWERbot is doing the cleaning for you is priceless. Thank you for selecting Samsung for you...
Time saver!
Would RecommendI will admit, I was slightly skeptical of buying a POWERBot. I've always been a "just take care of it" type of person, so cleaning was just something I was used to doing as part of my routine. It wasn't until recently I realized how much I could automate so much of that cleaning and fuss. After introducing the POWERBot into my home I find myself spending way less time cleaning due to being able to cut out the sweeping and vacuuming. This vacuum has been able to navigate my home (between linoleum...
From Samsung US
Better late than never! Placing the chore of vacuuming over to the POWERbot and not sacrificing the cleanliness of your floors is such a relief for th...
So helpful, so many features
Would Recommend[This review was collected as part of a promotion.] We received our new POWERbot and immediately can tell how much better it is compared to our other brand of robot vacuum we had. It actual is able to get into the corners!! For being the highest model with the turbo vacuum option, it is a lot quitter than I expected. Sometimes I forget it's running in other rooms. The floor plan mapping is a must! You can tell it where to and where not to vacuum in the floor plan with out needing markers on the ...
From Samsung US
Samsung is excited to know that we have exceeded your expectations with our POWERbot without having to sacrifice a powerful performance. Thank you fo...
All Powerful
Would RecommendThis is my fourth robotic vacuum, so I was expecting big things from it. I was not disappointed! The POWERbot 9350 surprised me in many ways. First of all, it is much larger than other robotics which gives it a larger cleaning base. The POWERbot is very powerful - the suction picks up everything and anything. It evens gets into the corners much better than other vacuums. Along with the size, it looks very sleek and sturdy - definitely not cheap looking. There are many options included with this ...
From Samsung US
We are thrilled to know our POWERBOT has added a little something special to your home, and when the time came to transition to a new robot you select...
Best Robot Vacuum!
Would Recommend[This review was collected as part of a promotion.] Five Stars! I recommend this robot Vacuum to anyone with pets and hard floors or carpets! Pros: -POWERFUL! I've owned 3 other robot vacuums and the POWERbot Turbo is by far the most powerful of them all! This vacuum even sucks up cat litter...a feat that none of the others could even try! -SMART! See video for the superior navigation skills it has! It stops before hitting objects but gets close enough to clean around things. Also, you can...
From Samsung US
Samsung is pleased to know that you are enjoying your new POWERbot and the bang-up job it is doing with the pet hair. We are continually improving our...
Samsung is pleased to know that you are enjoying your new POWERbot and the bang-up job it is doing with the pet hair. Thank you for being a part of th...