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 13 Gallon Rectangular Touch Top Wastebasket with LinerLock

Ratings & Reviews for Rubbermaid 13 Gallon Rectangular Touch Top Wastebasket with LinerLock

2.1
152
Review
 2.1 out of 5
152 Reviews


20% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers are overwhelmingly dissatisfied with this trash can, with most reporting the lid fails to stay closed—a critical flaw appearing within weeks or months of purchase. Many describe the lid popping open spontaneously and resort to placing weights on top to keep it shut. Reviewers cite a broken or poorly designed latch mechanism and express frustration that replacement lids are unavailable online. A small group praises the stainless steel appearance and one-handed operation, but nearly all qualify praise with "if only the latch worked." Overall, customers consider it a waste of money despite initial brand expectations.

Customer review summary generated by AI, including incentivized reviews.
152 Customer Reviews

LID WON'T STAY CLOSED

Would Not Recommend

We bought this trash can about three months ago and from day one we have been having issues with the lid staying shut. It doesn't matter if you push it gently or slam it shut, it will not stay shut. Biggest waste of money ever.

January 28, 2015

From Rubbermaid.com

lid won't stay down

Would Not Recommend

I bought one of the spring top lid trash cans with a stainless steel handle. Loved the look of it so that's why I picked it. Have only had it a month and the lid won't stay down. I like a trash can with a lid to hide the trash....well the lid don't stay down so I guess I should have bought the cheaper one without a lid. I do like the bag locking though....

January 27, 2015

From Rubbermaid.com

Have 3, buying more!

Would Recommend

Love these liner lock trash cans, we have 3 now, lost one of the springs, so I am looking to buy another one but cannot remember where we bought them, so here I am doing some research to see who carries, and who has the best deal

January 26, 2015

From Rubbermaid.com

Good trash can

Would Recommend

I've bought two of these over the years and really like them. I like that they lock the top of the trash bag in place and the lid locks just by pushing it down.

January 19, 2015

From Rubbermaid.com

Love it!!

Would Recommend

Had it for almost 2 years! I love it. Best plastic kitchen garbage can I have owned.

December 31, 2014

From Rubbermaid.com

Terrible Lid

I bought this product a few months ago, thinking it would be really good. I was completely wrong. This spring top lid does not stay. Every time I close it it opens back up. It has not stood up to regular use. I'm very disappointed in the trash can because of this. I don't want to smell the trash and that is why I purchased this particular trash can and because Rubbermaid is supposed to be a good product.

December 22, 2014

From Rubbermaid.com

Don't buy

Would Not Recommend

I bought the black spring top waste can (large) w/ liner lock handle. This handle is silver. From the day we bought this, it never stays closed. The lip that's supposed to hold it closed is so thin in width that the lid pops open all the time. It's rarely closed. I don't recommend this can at all.

December 18, 2014

From Rubbermaid.com

Lid wont stay closed

Would Not Recommend

Same problem as every one else lid won't stay closed. Took advice from Eileen and fixed the lid by taking out one spring. The lid stays closed now but have to manually open it.

December 17, 2014

From Rubbermaid.com

Frustrating lid

Would Not Recommend

We've bought 3 of these garbage cans in the past month, and all of the lids won't stay closed. This poses a problem with pets. Very frustrating to try to close it and it pops right back up.

November 19, 2014

From Rubbermaid.com

Terrible!

Would Not Recommend

I bought TWO of these garbage cans - one for recycle and one for garbage - NEITHER of them will stay closed all the time! Like others, I have to keep something heavy on the lid to keep it from popping open and wafting garbage smell into my Kitchen. I wish I had read the reviews before I purchased! I also can't find a garbage bag to fit 45L properly - I can only find 42.5L or 70L.

November 4, 2014

From Rubbermaid.com

they name it right garbage can

Would Not Recommend

bought this within a month lid don t close family of 2 looks nice but is just a open garbage pail in the end

October 27, 2014

From Rubbermaid.com

Don't waste your money unless you want an open gar

Would Not Recommend

We bought this two months ago and the constant use a family of four gives this can, the lid no longer 'locks' down. We have to put something on top of the lid to keep it down. the "spring" action wears out quickly unless you are living alone and use this once a week. It's certainly not made for multiple daily use for a family.

October 9, 2014

From Rubbermaid.com

This product is GARBAGE!!

Would Not Recommend

Within hours this garbage can failed! The lid does not stay closed no matter how we arrange the bag! So frustrating! I called the service number on this website and they are going to mail me a voucher for replacement cost! Get your money back and do the same!

October 6, 2014

From Rubbermaid.com

Lid Does NOT stay closed!

Would Not Recommend

I wish I had read the reviews before buying this. The lid does not stay closed at all!

September 30, 2014

From Rubbermaid.com

rubbermaid touch top

Would Not Recommend

I was given this trash can last December and it has been a daily aggravation. The top will NOT stay closed. I close it every time I walk by it.

September 26, 2014

From Rubbermaid.com

Top will NOT stay Closed

Would Not Recommend

I usually love Rubbermaid products and was excited to see this spring top trash can in a good kitchen size at my local store. I didn't really care about the liner lock but thought I'd give it a try; my old can needing retiring. Not even on day 1, would this top stay closed. We have tried weighting the top to tighten the lock, putting rubber band on the spring closure to give it grip and nothing has worked. I was thinking of heating the top in the sun for several hours with a weight to see if tha...

September 8, 2014

From Rubbermaid.com

Top won't stayed closed

Would Not Recommend

I'm disappointed with this product because after having used it for (1) one month the spring top would not stayed latched. While it does hold the garbage bag securely the aggravation of having to put an old phone book on top of it to keep it closed negates the good features.

August 29, 2014

From Rubbermaid.com

3 Years Old

Would Recommend

I absolutely love this trash can, as crazy as it sounds. It has been the only trash can that we have been able to find to keep our German Shepherd out of. Overall, the design is great. It finally broke the other day. The only downfall is that I haven't been able to locate another one like it.

August 19, 2014

From Rubbermaid.com

Throw out the trash can!

Would Not Recommend

We bought this trash can thinking with the lid and bag holder design it would be ideal for our family. HOLY POP TOP BATMAN! This trash can became our worst kitchen nightmare. The lid would NOT stay closed at all. My husband got so frustrated with it today he threw the can out with the trash!

August 1, 2014

From Rubbermaid.com

Lid won't stay closed!

Would Not Recommend

Very sleek and nice looking, but terrible design on the lid. Within days it just kept popping up on its own! Very frustrating when you have little ones around! Extremely disappointed!

July 30, 2014

From Rubbermaid.com