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 13 Gallon Rectangular Touch Top Wastebasket with LinerLock

Ratings & Reviews for Rubbermaid 13 Gallon Rectangular Touch Top Wastebasket with LinerLock

2.1
152
Review
 2.1 out of 5
152 Reviews


20% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers are overwhelmingly dissatisfied with this trash can, with most reporting the lid fails to stay closed—a critical flaw appearing within weeks or months of purchase. Many describe the lid popping open spontaneously and resort to placing weights on top to keep it shut. Reviewers cite a broken or poorly designed latch mechanism and express frustration that replacement lids are unavailable online. A small group praises the stainless steel appearance and one-handed operation, but nearly all qualify praise with "if only the latch worked." Overall, customers consider it a waste of money despite initial brand expectations.

Customer review summary generated by AI, including incentivized reviews.
152 Customer Reviews

Top needs to be redesigned

Would Recommend

I love this trash can. It is easy for all four of my children to use and it keeps the animals out. I also love the fact that the bags stay in place-they have to be installed properly for it them to stay-hence my husband or I have to install the new bag, not the kids! My only complaint is that they need to redesign the front plastic latch. Mine broke in half after just 3 months. I guess from all the opening & closing. But, also, the latch had to be adjusted every so often to keep the top of the c...

April 20, 2010

From Rubbermaid.com

Response from Product Management Team

Thank you for your review on the Spring Top Waste Can with LinerLock™. Your feedback has prompted our engineers to go back to the drawing board! We h...

Product Management TeamJune 8, 2010

Durable

Would Recommend

Durible but I wish ther was a way to open it without touching it with your dirty hands. I love that it keeps the dog out!

February 16, 2010

From Rubbermaid.com

happy with trash can

Would Recommend

I bought the trash can to keep my 2 year old out. This one works, but after 6 months the tab that opens and holds lid closed broke. I called customer service and they are sending me one within 7-10 business days. I haven't had any problems with the liner lock system, unless my husband :-) replaces the liner.

January 11, 2010

From Rubbermaid.com

Stupid

Would Not Recommend

I bought this thing because the trashbag isn't supposed to fall and my dog couldnt push a foot pedal to get into it... however every time I go to open the lid the whole darn lid comes off! It snapped the first two weeks of use and that was it, the lid falls off instead of the trash bag falling down!

January 8, 2010

From Rubbermaid.com

Problem with spring top trip hatch

Would Not Recommend

The cannister is attractive and durable but the top spring top trip hatch broke after about 2 months. This waste can needs a better and durable spring top hatch. It will pop up but over time it would not latch back.

January 7, 2010

From Rubbermaid.com

Response from Product Management Team

Thank you for your review on the Spring Top Waste Can with LinerLock™. Your feedback has prompted our engineers to go back to the drawing board! We h...

Product Management TeamJune 8, 2010

Loved it until...

Would Not Recommend

I looked for awhile for a can I liked. I loved the design of this one (I hate the bullet styles). I use 30 gal. bags in my 13 gal cans because the others fail. However the latch is a bad design. The idea is great, love the idea. But the latch is simply a creased and bent piece of plastic which will fail. Of course it will fail because it is creased therefore thinner. After a few weeks or months,(mine lasted about two months) of wonderful operation it snapped on Christmas day. I wish I had seen t...

December 29, 2009

From Rubbermaid.com

Response from Product Management Team

Thank you for your review on the Spring Top Waste Can with LinerLock™. Your feedback has prompted our engineers to go back to the drawing board! We h...

Product Management TeamJune 8, 2010

Wish I would have read the reviews first

Would Not Recommend

Loved it until................... the plastic spring top lid broke after 1 month! What a waste of money - can't buy a replacement lid so now we need to find another trash can. Wish I would have read the reviews FIRST.

October 14, 2009

From Rubbermaid.com

Great for the first two weeks

Would Not Recommend

This is a fabulous trash can..........for the first two weeks. The clip that actually holds the lid down is made of thin plastic and will break off. Since replacement lids are not available, you are stuck with your average open top trashcan...unless you want to spend more money and buy a new one.

September 8, 2009

From Rubbermaid.com

Good Idea, but

Would Not Recommend

I really liked the idea of the liner lock and once we figured it out it worked very well. The only complaint I have, as other have pointed out, is that the lock broke after two weeks of use. It seems to fatigue easy from it being pressed down to open the lid. We purchased this can because we got a dog and needed to keep her out.

September 7, 2009

From Rubbermaid.com

Response from Product Management Team

Thank you for your review on the Spring Top Waste Can with LinerLock™. Your feedback has prompted our engineers to go back to the drawing board! We h...

Product Management TeamJune 8, 2010

Problematic

Would Not Recommend

This spring top lid waste can has a difficult spring top release mechanism in order to open the lid. The liner lock does not lock the plastic bag liner in place. The lid does not secure tightly in place around the rim. This waste can was returned immediately. Will not recommend this purchase to anyone.

August 26, 2009

From Rubbermaid.com

Loved This can

Would Recommend

I love the liner lock, it was easy for the kids and the bag stayed in place. My only complaint is the lid broke after 2 weeks, not the liner lock portion but the part that kept the lid closed.

August 10, 2009

From Rubbermaid.com

Response from Product Management Team

Thank you for your review on the Spring Top Waste Can with LinerLock™. Your feedback has prompted our engineers to go back to the drawing board! We h...

Product Management TeamJune 8, 2010

Not worth the money

Would Not Recommend

Contrary to advertising, the bag does not stay in place. You drop in one item that has any significant weight to it, and you're fishing the bag out of the bottom of the can. The lid doesn't stay closed all the time, and pops open randomly. I'm completely disappointed in this trash can, and after only six weeks of use, I am going to buy a different can this weekend when shopping.

August 8, 2009

From Rubbermaid.com