
Ratings & Reviews for Rubbermaid 13 Gallon Rectangular Touch Top Wastebasket with LinerLock
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers are overwhelmingly dissatisfied with this trash can, with most reporting the lid fails to stay closed—a critical flaw appearing within weeks or months of purchase. Many describe the lid popping open spontaneously and resort to placing weights on top to keep it shut. Reviewers cite a broken or poorly designed latch mechanism and express frustration that replacement lids are unavailable online. A small group praises the stainless steel appearance and one-handed operation, but nearly all qualify praise with "if only the latch worked." Overall, customers consider it a waste of money despite initial brand expectations.
Customer review summary generated by AI, including incentivized reviews.No bags
Would Not RecommendI bought this two days ago and have bought 2 different trash bag boxes trying to get one to fit my 13 gal can. Can't find one. Does this mean I have to size up? I haven't been able to see if the liner lock works because the bags I bought don't cover the circumference.
From Rubbermaid.com
Doesn’t hold bag
Would Not RecommendBought this a month ago and can’t find bag to fit...try to lock in and bag slips right in tried many different 13 gallon bag...can made durable but doesn’t lock in bags
From Rubbermaid.com
Thank you for sharing your review for our Spring Top Waste Cans! We are sorry to hear that you've had this experience with our product.We'd like to g...
Can't get cover to stay closed !
Would Not RecommendThe lid will not stay closed !! It used to stay closed and about a month ago it now just springs open. I have tried everything to get it to stay closed. Not happy!
From Rubbermaid.com
Thanks for taking the time to review our Spring Top Waste Cans with LinerLock! We are sorry to hear that you've had this experience. We’d like to ass...
Where's my half star at?
Would Not RecommendI concur with every other review on this site. I spent too much money on a trash can I cant even use! The lid is always coming off and never stays. The interlocking part on the inside doesn't work with basic trash bags. A waste of time and money!
From Rubbermaid.com
Won't stay closed
Would Not RecommendI bought this can with the touch top a few months ago, and could never get the lid to close. Didn't bother me then, but now I have a puppy that constantly gets into it. I tried finagling the lid to make it stay closed, but it won't work.
From Rubbermaid.com
Owned 2 days and hate it
Would Not RecommendThis is literally the worst design of what seemed to be a good idea. The liner lock is too wide for the garbage bags. I have tried two different brands of bags and verified they are the proper size. The liner lock is too wide for the bags and the bag thus squeezes the plastic liner lock so it will not clip into the side of the trash can. This then holds the liner locks in the up position and the lid never closes. I will be buying a new one.
From Rubbermaid.com
Thanks for taking the time to review our Spring Top Waste Cans with LinerLock! We are sorry to hear that you've had this experience. We’d like to ass...
Can't keep top closed
Would Not RecommendPlastic on plastic does not work. When changing the bag the LinerLock never holds the bag in place because the locks slip out of the holes. the top will not stay closed because the lip to hold the top is plastic and it also slips out to open. I finally used two pieces of duck tape to make the lip thicker and the lid did not slip.
From Rubbermaid.com
We appreciate your review of our Spring Top Waste Cans with LinerLock! We apologize for the inconvenience you have experienced. We’d like to assist....
Keeps flipping open!
I had these for a few days and the lids don’t catch properly. I have two and they both do it. I’ll close it and it stays closed for a minute or two and then flips open. Does not catch. I can’t be bothered to bring them all the way back to the store again and doubt I have the receipt anyways so I weigh them down after their closed. I agree with what someone else wrote- I trusted the name Rubbermaid so I didn’t think to keep receipt and expect to run into this problem. it says they are touch too n...
From Rubbermaid.com
We appreciate your review of our Spring Top Waste Cans with LinerLock! We apologize for the inconvenience you have experienced. We’d like to assist....
spring popped off so lid won't stay on
Would Not RecommendI brought my garbage can a while ago and I only had it for a month! I liked it until spring popped off and the lid wouldn't stay closed .I really don't want to rate this item because I should have contacted Rubbermaid with my issue but i just tossed the can out and purchased something else! Anyway just wanted to let the company know what happen !! thankyou
From Rubbermaid.com
Thanks for taking the time to review our Spring Top Waste Cans with LinerLock! We are sorry to hear that your item has become damaged. This item is ...
BEWARE - broken & non-functional after short time.
Would Not RecommendThis trash can worked great until the plastic ring that secures the opening mechanism to the lid broke. Now it doesn't open when you step on it. Very disappointed as I paid more for this model thinking it would be better quality. BEWARE - AVOID THIS MODEL!!!
From Rubbermaid.com
We appreciate your review of our Spring Top Waste Can! We are sorry to hear that you've had this experience with our product.We'd like to gather fur...
I LOVED THIS TRASH CAN UNTIL ...
Would Not Recommendafter 4 months the spring lock lid won't open. I wish I would have read all the reviews first as apparently this seems to be a common theme.
From Rubbermaid.com
We appreciate you taking the time to review our Spring Top Waste Can! We see that you've recently contacted us directly in relation to this issue. W...
I love this trash can, but..
Would RecommendThe latch broke and I can't find a replacement lid online. Do they sell them separately in stores?
From Rubbermaid.com
Spring
Would Not RecommendThe spring to open the lid broke and I can't find any replacement, doesn't make sense to me to replace the whole can!!
From Rubbermaid.com
Thanks for taking the time to review our Spring Top Waste Cans with LinerLock! We are sorry to hear that your item has become damaged. You will be c...
Lid "lock" broken
Would Not RecommendThe locking piece broke after a while. Cracked apart. Looking to buy a new lid but can't find only a lid, will have to replace the whole thing.
From Rubbermaid.com
We appreciate you taking the time to review our Spring Top Waste can! We are very sorry to hear about this issue, but are glad you let us know. We w...
Not a good buy
Would Not RecommendThis trash can was a waste of money the top will not stay closed.
From Rubbermaid.com
Thanks for taking the time to review our Spring Top Waste Cans with LinerLock! We are sorry to hear that your item has become damaged. We see that y...
Spring top lid broken after 3 months
Would Not RecommendThe spring top feature is a good idea but our lid cracked after a few months use. We expected better quality from a Rubbermaid product, especially at this price!
From Rubbermaid.com
Thank you for taking the time to review our Spring Top Waste Can! We are sorry to hear that your item has become damaged. We see that you've recentl...
Terrible product
Would Not RecommendAfter about 3 weeks of use, one of the springs just broke and now my lid won't open. I expected a better product by the Rubbermaid brand.
From Rubbermaid.com
We appreciate you posting a review of our Spring Top Waste Can! We are sorry to hear that your product has become damaged. We would like to assist y...
spring top garbage can
Would Not Recommendbought this 4 months ago Took lid off to clean and now the springs won't work Lid never really stayed closed
From Rubbermaid.com
Thanks for taking the time to review our Spring Top Waste Can! We apologize for any inconvenience that you have experienced with our product. We d...
Latch sucks
Would Not RecommendThe lid on this darn thing will absolutely not stay, so frustrated, can't return I took the stickers off. If the lid stayed down it would be perfect
From Rubbermaid.com
Thanks for reviewing our Spring Top Waste Can! We are sorry to hear you are not having a satisfactory experience but look forward to see what we can...
Terrible lid
Would Not RecommendI bought this garbage can a few months ago and the lid won't stay closed. I couldn't return it because I lost my receipt and am now stuck with this terrible garbage can. I am very disappointed in this product.
From Rubbermaid.com
We appreciate you taking the time to write to us about our Spring Top Waste Cans! We are sorry that you've had this experience with our product. You...
Thank you for reviewing our Spring Top Waste Cans with LinerLock! We are sorry to hear that you've had this experience. Our records show that you've ...