Ratings may include incentivized customer reviews.
What Customers Are Saying
The product offers a range of convenient features, including a rechargeable battery, hands-free voice control, customizable shortcut buttons, and a "find my remote" function. Users report the remote is intuitive, responsive, and a significant improvement over previous models, with the rechargeable battery, voice control, and customization options being the most valued features.
Customer review summary generated by AI, including incentivized reviews.Loved it till it stopped keeping a charge
Would Not RecommendHad this remote since it first came out. I really loved it, but now it won’t hold a charge for anything. Better to have the old one with replaceable batteries. So much for being eco friendly.
From roku.com
Love this Remote!!
Would RecommendI have a TCL Roku TV & this remote works perfectly with my tv. You can push the pairing button on the back of the remote or go into Roku settings on your tv. I have used every option this remote has to offer & they all work great! I am that person that loses the remote in the bed more times than I care to admit lol, but the find feature has saved me a lot of frustration! I also use the voice feature to search for everything, access settings, etc.... works great!
From roku.com
Great Remote
Would RecommendHave used this remote several months-no problems my wife and I love this remote
From roku.com
No pairing to TV instructions
Would Not RecommendRoku Voice Remote Pro has no instruction on how to paired to my Insignia Roku TV. The remote that came with the TV stopped working (I did changed the batteries). Only found instructions to pair the voice but to pair to TV. Planning on returning this confusing and useless remote.
From roku.com
Hi Narcissa, thanks so much for your feedback. We'll be sure to pass this along to the product team. In the meantime, we'd like to help get your remo...
Constantly Disconnects
Would Not RecommendI regret this purchase. It constantly disconnects from the player. Sometimes holding the button on the back works after holding it for 10 seconds or so.
From roku.com
Hi Jonathan, thanks for your feedback, though, this does not sound like a typical experience. Have you had a chance to contact our customer support te...
Great tv
Would RecommendI bought it yesterday and now am wondering why it not working
From roku.com
Hi there, thanks for reaching out. We'd like to learn more about the issues that you're experiencing. Can you please elaborate on what is not working ...
Wish it had usb c
Would RecommendI really like this but my main problem with it is that the charger isn't usb type C because I had to go search around my house for a micro USB but I couldn't find any so I had to go to the store. Otherwise it's great just the charging port is my problem.
From roku.com
OK Features
Would Not RecommendI bought this so I could use headphones. That functionality works well, and so do all the other standard functions. However, it uses a legacy micro-USB connector! Using the connector is an oversight for something released not that long ago. I'm trying to get rid of devices that don't use USB-C, and this doesn't help achieve that. The other thing that I hadn't considered is waiting for it to charge. Unlike, a regular Roku I can't swap batteries and get right back to using it.
From roku.com
Hello, thank you for your review. Your feedback is incredibly important to us! Our team is always on the lookout for new ways to improve our products ...
Remote finder prone it issues, doesn't use USB-C
Would RecommendI've owned 2 of these and I'm happy with the one I have, but the other I had to throw out because the remote finder would not turn off. I tried resetting the Roku, unpairing it, etc. Nothing would prevent it from constantly playing the remote finder. Also, I don't like that it's use old USB connections. Everything in my house now uses USB-C, so I have to keep a special USB cable just to charge this remote. For the remote that still works, I (mostly) love it -- but I'm a little cautious a...
From roku.com
Hi Kenny, thanks so much for your review. We’re happy to hear that you enjoyed the product overall. With regard to the USB-C charging request, our tea...
Battery died in a few months
Would Not RecommendI bought his a few months ago and now the battery will not recharge or work when plugged into charger. I have 3 Roku TVs in my house and I love them but this remote is very disappointing.
From roku.com
Hi James, thanks for taking a moment to share your feedback with us. Are you utilizing the power plug and charging cord that was provided with your Vo...
Awesome - Can’t wait for Backlight
Would RecommendReady and happily waiting for the backlit version! Go Roku!!!
From roku.com
Worked great for 2 months, now won't charge
Would Not RecommendLoved it for two months, now refuses to charge. I have reset for 15 seconds, no change.
From roku.com
Hi John, this certainly isn’t the kind of experience we’d hope for you to have and we're here to help. Please send us an email so that we can work wit...
Support.Roku.com/contact us. Doesn’t exist
Would Not RecommendThe email to contact you is invalid! No one is able to contact you your don’t have a phone number for customer service my remote won’t work!
From roku.com
Hi Julie, thanks for reaching out! Just to clarify, the support team can be reached online at supprt.roku.com/contactus where you can use the drop-dow...
No TV Control
When I attempt to set up TV Control, I get "No search results. This entry is not recognized as a supported brand." Even when I use one of the examples
From roku.com
Hi Scott, thanks for your feedback. It’s possible that the Roku device picked up the wrong code for your TV upon setup. Try repairing the remote walki...
It stopped working after a about
Would Not Recommendthis is not a good device mine quit work at 60 days. Then it would only if plug in the charging cable. I finally has enough and threw it away, what waste of money. I would run not walk away from this junk.
From roku.com
Hi Walt, thanks for reaching out. We'd like to learn more about the charging issues that you're experiencing. If you haven't already, please send us a...
Doesn't charge anymore
Would Not RecommendIt worked great for some months and no it doesn't charge i don't even used that much maybe charge it 3 times. now i went back to my batteries control. I tough i was just my control but i found out so many people with same problem. I really liked i think it was bad quality problem.
From roku.com
Hi Johnny, thanks for reaching out. We'd like to learn more about the charging issues that you're experiencing. If you haven't already, please send us...
It's su KS I can't use it
I bought this about 6 months ago it stopped working I tried everything it said to do I had to use my grandsons remote to look up how to see how to fix it and it said repair it to the TV again I can't even do that it don't charge change channels or nothing I'm pretty mad couse I liked that remote so I have to watch one channel all day I don't want to keep using my grandsons can I get a new one like buy it
From roku.com
Hi Sue, thanks for reaching out. We'd like to learn more about the issues that you're experiencing. If you haven't already, please send us an email so...
About battery can't charge it
Would RecommendOk some people say they can't charge it anymore just plug it in then you hold down the pairing button. Or if that don't work push the pairing button like 10 times then hold down it will reset the remote and your remote will charge. Happened to me played with it had no problems after that. Hope this helps ☺☺☺
From roku.com
wow
Would RecommendYou are a few minutes then I don't think I can do it I can get a few minutes ago I don't know
From roku.com
No Method to Reset After Failure
Would Not RecommendI loved this remote for about two years, but then it stopped holding the charge. It stopped working but the green indicator light was on. I pressed it, held the press, pressed three times...every possible option. Now it's just blinking. I use the app in my phone now. But there's ** NO RESET button and no batteries to remove.
From roku.com
Hello, thanks for reaching out. We'd like to learn more about the charging issues that you're experiencing. If you haven't already, please send us an ...

Hi Joey, we're disappointed to read your feedback and we'd like to help. Have you had a chance to reach out to our customer support team? Visit us onl...