Ratings & Reviews for Roku 1 -Device Universal Remote Control

Won't hold a charge

Despite Roku insisting this is not normal. The internet is filled with people like me who's remote won't charge or hold a charge. No other remotes paired Tried re-pairing the remote. Voice never even used much less be turned on All night charge equals 11 percent battery. Get the battery one until Roku either acknowledges that there is an actual issue, and/or fixes it for future models.

Won’t see sony as a tv it can control

So, i’m thinking its defective but it won’t see Sony as a tv it can control. Actually, it won’t see any tv’s it will control.

Solid

Well built, has provisions to program/control 2 extra app hard buttons. Hands free voice control select button or push to talk control button choice is cool. Works especially well with Roku brand TV with easy pairing instructions. I believe there are protective cases available to protect remote, however remote appears to already be ruggedized. I like. Let me know what you think.

Won’t keep charge!!!

Only had this remote for 4 months and it won’t hold a charge. To use it I have to keep it plugged in. Contacted customer service and they told me I had to contact my roku tv brand because they have “specific” remotes which before I bought this I made sure it was compatible.

Won’t hold a charge after 5 month

Have to keep the remote plugged into power for it to work and still shows battery level zero on upper right side of screen every time I press a button on the remote.

No directions? No packaging!

I bought this for my husband who has alzheimers and can't figure out the roku remote. It didn't come with directions, it was just loose in packing envelope. This is a disappointment.

Was Good But Turned Bad.

Was great when purchased in July of 2021, as of today 12-13-2021 when I plug in the headphones it stops working and unpairs from the Roku...

Was Good But Turned Bad.

Was great when purchased in July of 2021, as of today 12-13-2021 when I plug in the headphones it stops working and unpairs from the Roku...

Very dissapointed in th3iis remote

I bought this remote a few months ago and it's Malfunctioning I tried to talk to a support person and they told me that I needed to find a remote that was compatible with my T.V. and to contact my TV manufacturer about a remote.I bought this remote bc it said at the top of this page it's compatible with my TV so I am not understanding how I couldn't get any help with this product that I bought.

Problems with features not working consistently

I have the Roku remote--not the remote Pro.The battery case cover does not fit properly, causing the batteries to corrode and deplete rapidly--I've been through four (4) pair already. The microphone sometimes does not work, and now the volume control will not work. I've wasted nearly an hour on their "Contact us for support" web site with nothing but an endless loop, and unable to even submit a request. When I click submit, it pops-up with a message that there is an error with the request--but ...

Garbage. 3 flakey and 1 won't hold charge

Bought 5. Not even a year old and one will not hold a charge. A second one sometimes works. Sometimes doesn't. I was HOPING these would be better than the standard ones that come with the stick. Nope. Waste of money. I've been a Roku user forever. No complaints with the streaming device but the remotes? Horrible reliability. The last good ones came with the Roku 3. Looking at 3rd party alternatives now.

a true disappointment

This remote is very poorly made. The earphone jack clearly has a short and simply goes out and comes back at another volume setting-- if it comes back at all. The buttons connect erratically. It is useless.

Does not work with my Roku TV

I lost the original remote to my Roku TV that is less than 2 years old. I bought this remote as a replacement but it does not operate my TV. I have scoured the internet looking for instructions on how to pair it to my TV with no success.

So far I love

I just received mine so far I love it but I would Love even more if it had Bluetooth capabilities so I can put my AirPods in and hear my TV that would be amazing!!!!! And I really wish it came with headphones

Will not hold a charge

Have 4 other Roku remotes. All work great. Ordered the new pro. Worked great for about 3 months. Now It’s not holding a charge. It will work one moment and then stop working. Only way to fix is charge it. Very disappointed.

No worth it !!!!

Straight trash and don’t waste your time or money work for few months then just stop then put it on charge and reset it nothing. Just wasted my money.

Unreliable

Bought in April and it is not working now in November. Headphone is no longer working for private viewing and using headphones on the remote for sound. No help is available for repair or getting replacement except REORDER NEW REMOTE.

Great; Until It Wasn’t

Worked wonderful for a month… no matter where the remote wondered off to- Roku woudl find it, beep it… but now the battery will not hold a charge; it only works when plugged in to it’s power supply.

Not recommended

I'm very upset because I bought this remote this year and doesn't hold a charge do not recommend it at all

Doesn't work on all TVs

I purchased this with an ultra. I have an LG OLED TV that is not that old, 3 years, I think. I was really excited about the voice control and mute button. BUT it won't work with this TV. I would have liked to have known this before I bought it, but didn't see anywhere on the website that suggested this.