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1 -Device Universal Remote Control

Ratings & Reviews for Roku 1 -Device Universal Remote Control

3.9
619
Review
 3.9 out of 5
619 Reviews


74% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product offers a range of convenient features, including a rechargeable battery, hands-free voice control, customizable shortcut buttons, and a "find my remote" function. Users report the remote is intuitive, responsive, and a significant improvement over previous models, with the rechargeable battery, voice control, and customization options being the most valued features.

Customer review summary generated by AI, including incentivized reviews.
619 Customer Reviews

One year, still going strong

Would Recommend

I bought this voice remote about a year ago and it's still working great. It paired easily with my Roku TV and I've never had any issue with it. The headphone jack was the reason I bought it, but the remote finder feature is probably what I use most.

December 2, 2023

From roku.com

2023 and still using micro USB. Meh.

Would Not Recommend

Great remote, but the miscalculation of using a micro USB port for charging instead of USB-C boggles my mind. Would have gotten 5 stars, but the disappointment of needing to use a separate cable to charge my remote only gets it a 3.

November 26, 2023

From roku.com

Works well, needs updated

Would Recommend

It uses micro usb instead of USB-C to charge up, after awhile the port wears out and cable won't stay in, It has done this on every one I own. It's does charge fast so that helps,

November 25, 2023

From roku.com

it is a great remote, except

Would Recommend

i have a surround sound system, that you have to mute the TV for it to work, or the combined receiver, and TV sound mess up the sound. the problem is the mute button is right where you hold the remote, and i keep hitting the button, and mess up the sound. i wish i could shield that button so it wouldn't happen. but haven't figured that out yet.

November 24, 2023

From roku.com

I hate your preprogrammed buttons.

Would Not Recommend

I can program two buttons but not the other four? How dare you. Let me program all six and take my money.

November 19, 2023

From roku.com

Would Not Recommend

I have bought 2 of these. They are great when you first get them but after about a month they start being a problem to charge. The charging cord will not stay connected. You have to actually get it just right and hold it in to charge the remote. I thought I just got a bad one the first time so I bought another one to go with my new Roku tv. It did exactly the same thing but the last time I tried to charge it, the remote and cord both got hot. I loved being able to connect my ear buds to the ...

November 15, 2023

From roku.com

Great remote except NO USB-C

Would Not Recommend

This remote is great. It did everything I needed. However, it uses Micro-USB for the charging port so I returned it. I definitely will purchase this again when they switch to usb-c. If having to use an obsolete cable to charge this remote isn't a problem for you, you should buy this. I think you'll be happy with it

November 10, 2023

From roku.com

Loved it for 10 Minutes

Would Not Recommend

Was excited to setup my new Remote. Loved all the Options, UNTIL I constantly kept hitting the Mute button located below the Volume Up and Down controls. This was extremely irritating. So much so that I swapped it for a seldom used remote from my bedroom roku. Obviously the Remote designer NEVER used it in real life.

November 5, 2023

From roku.com

Horrible

Would Not Recommend

Got this to use voice commands on my original Roku, but that function often does not work. Also liked the idea of no batteries, but it has to be charged every few days, ridicoulous!

October 22, 2023

From roku.com

Response from Roku Customer Advocate

Hi DWneecer, we appreciate your feedback. Charging the remote every few days is a bit unusual and we'd like to help. First, please be aware that if ...

Roku Customer AdvocateOctober 31, 2023

was great until...

Would Not Recommend

Battery does not seem tobe holding a chage anymore?? Cant' replace it so I have to buy a new one?! Would be great if it lasted longer!

October 17, 2023

From roku.com

Response from Roku Customer Advocate

Hi Anne, thanks for taking a few moments to share these details with us. We'd like to offer a few tips that may help! First, always be certain to us...

Roku Customer AdvocateOctober 31, 2023

The best Roku remote we’ve had! But…

Would Recommend

Voice control! A headphone jack for private listening! A rechargeable battery! PROGRAMMABLE SHORTCUT BUTTONS!! This is a galactic step up from the basic remotes on our other Roku devices, and it pairs well with our Plus series TV. That being said, there is still room to improve. While I can now assign my own channels to the two custom shortcut buttons, there are still the four hard-set buttons for channels I’ll never use (except maybe Netflix). I am guessing Roku has been subsidizing cost...

October 15, 2023

From roku.com

POOR SOUND quality using ear buds/headphones

Would Not Recommend

While listening with ear buds or headphones plugged in, I constantly hear a hiss, static, white noise or all three!! It does not matter if it is plugged in charging or not, I still hear it and hear it over the broadcast. This is THE WORST thing ever. My battery remote with ear bud jack never ever ever had this issue. Poor quality, I do not recommend and will never buy another rechargeable headphone jack capable remote from Roku, ever.

October 13, 2023

From roku.com

Response from Roku Customer Advocate

Hi Leeta, thanks for taking a moment to share. We understand how much our customers value using private listening and we'd like to help! Your remote i...

Roku Customer AdvocateOctober 31, 2023

Pretty decent remote

Would Recommend

I purchased this remote in August of this year and while I enjoy the functionality of the remote, the volume button is giving a bit of an issue. When i press the button to turn the volume up or down, nothing will happen. I am not sure if this issue has happened to other people or just myself. However, even after I repair my remote, I still have the same problem. Otherwise, the remote works well and I live that I can connect my headphones to it.

October 1, 2023

From roku.com

It’s good ig

Would Not Recommend

It’s a pretty alright remote, the two shortcuts are useful. But I’m a little upset at the buttons included. From what I bought, based on the photo, it looked like I was going to get Netflix, Hulu, Disney+, and Apple TV. However when opening the package, it had Netflix, Apple TV, Paramount+, and HBO Max. I rarely ever use these apps (I don’t even have a HBO Max or an Apple TV subscription) so I feel like I’m just limited to the two programable shortcut buttons. But it’s fine, I guess, it’s a remo...

September 30, 2023

From roku.com

Only works if plugged into outlet

Do not buy this product. I bought into the concept of recharging to help save the environment by not using batteries. As it first started to go, it would just randomly blink "4% battery life" left about every 3 minutes on my tv screen. After 2 full days of charging, the problem continued. Now it stopped working unless it's plugged into the wall. Pure garbage, save your money.

September 21, 2023

From roku.com

Response from Roku Customer Advocate

Hi there, thanks for sharing. This does not sound like expected behavior and we'd like to help. Always be certain to use the charging cable that came...

Roku Customer AdvocateOctober 31, 2023

Dies so quick

Would Not Recommend

We’ve had this for awhile now and while I love the lost remote feature- we are constantly having to charge this remote

September 18, 2023

From roku.com

Battery Starting to Fail

Would Recommend

I’m not sure how long we have had this remote now, but the rechargeable battery is starting to fail. We have to charge it almost every other day now! I love this remote though, so I will likely buy another. I do not recommend getting this for a child’s tv though because my son broke the prong in the charging port for his so I went back to a regular battery remote for his TV.

September 15, 2023

From roku.com

Why did you create this without USBC?

For charging micro usb is the worst port as it’s very prone to failure in a short time. Please reengineer this and replace the charging port. I got a micro to c adapter for now on mine but this is insane that in this day and age anyone uses micro usb. STOP IT

September 15, 2023

From roku.com

6 months and dead

Would Not Recommend

I purchased the 4K streaming stick which came with this remote. Six months later the remote won't hold a charge. Even when it has a charge, it now won't pair with the streaming stick. Going back to the battery powered model!

September 7, 2023

From roku.com

LET ME PROGRAM MY BUTTONS!!!

Would Not Recommend

3 of the 4 pre programed buttons will never be used and the 4th will rarely be used. Just give me 4 or 6 buttons I CAN PROGRAM AND TAKE MY MONEY!!! And the tag, why???

September 3, 2023

From roku.com