Ratings may include incentivized customer reviews.
What Customers Are Saying
The product offers a range of convenient features, including a rechargeable battery, hands-free voice control, customizable shortcut buttons, and a "find my remote" function. Users report the remote is intuitive, responsive, and a significant improvement over previous models, with the rechargeable battery, voice control, and customization options being the most valued features.
Customer review summary generated by AI, including incentivized reviews.Awesome experience!!!
Would RecommendI bought this with their headphones and I have plugged it in with my roku 55" TV and OMGOSH no need for surround sound system for me!! I don't have to wake anyone up for the best surround sound with headphones!! I absolutely love it!! I was going to hookup the streambar pro but I am absolutely in love with plugging in the headphones to my remote and not having to keep my roommates awake when enjoying my shows at a louder volume and I honestly don't know if I will ever go to a movie theater again...
From roku.com
DON'T purchase this product!!!!! I just purchased it and it want stay sinked to my TV. It was working so I threw all of the packing stuff away. Now I'm the money that I paid for it. I'm very disappointed.
From roku.com
Need improvements
Would RecommendI brought this remote 1 year ago, and its not staying charge, I have to charge this remote everyday. Love the feature of the voice, just thought maybe it will last longer than a year..very disappointed. Because I purchased 3 more after purchasing this one
From roku.com
Hi Pamela, thanks for your feedback! Have you had a chance to contact our customer support team? We'd be happy to learn more and help troubleshoot thi...
Don't bother for now
Would Not RecommendLove the idea of a rechargeable remote (we all know how those Roku remotes suck through batteries) BUT are NOT ready for prime time yet. Never have the voice control on and these remotes need to recharged multiple times a day. Give Roku time to fix that problem before buying.
From roku.com
Hi Susan, thanks for your feedback. Having to charge your remote multiple times per day does not sound like normal behavior and we'd like to learn mor...
Won’t Hold A Charge
Remote worked great at first but now it has to be plugged in to work. Bought in April of 2021 and started doing this around May of this year….
From roku.com
Hi Brett, thanks for taking a moment to share your feedback with us. We'd like to help! Are you utilizing the power plug and charging cord that was pr...
Custom hot keys
Would RecommendRoku needs to figure out a way to customize your streaming channel hot keys. I would pay extra and order a remote that gave me options for the streaming services I could choose
From roku.com
David, thanks for taking a moment to share. Our customers' feedback is incredibly important to us. We appreciate your comments about the channel butto...
Roku needs an accessible remote
Looking for an accessible remote for seniors. Would like to see larger, backlit buttons, and more programmable buttons. This remote comes closer, but still falls short.
From roku.com
Hello, thanks for taking a moment to share. Your feedback is incredibly important to us! Our team is always on the lookout for new ways to improve our...
No complaints
Would RecommendI just got this remote and I love it. It’s the perfect size and so much better that it’s rechargeable. The where’s my remote feature is perfect since their so easy to lose.
From roku.com
USB charging port on remote won't hold cable
Liked the remote except cannot control volume. Now the charging port on the remote will not hold any USB power cables in it. Unable to charge now. Needs 2 ports for earphones
From roku.com
Hi Christine, thank you for the feedback. We'd like to help! Regarding the volume control, it’s possible that the Roku device picked up the wrong cod...
headphone issues
Would Not Recommendmy headphones don't stay connected. I plug in headphones and less than a minute later they disconnect
From roku.com
Hi Becca, this certainly isn’t the kind of experience we’d hope for you to have and we're here to help. Please send us an email so that we can work wi...
Not USB C but decent replacement
Needed a replacement remote, grabbed this one since I use headphones with them regularly. Was a bit let down they are still using old charging tech, should be USB C or even wireless charging at this point. If there were not others in my house I would just use my phone as the remote.
From roku.com
Michael, thanks for taking a moment to share. Our customers' feedback is incredibly important to us. We appreciate the comments and will be sure to pa...
After the 3rd time the remote just stops rechargin
Would Not RecommendGo and check the Roku forums there are hundreds of complaints that after they recharge the remote once or twice it now longer holds a charge. It has been going on a couple years and no one seems to have fixed it
From roku.com
Hi Dawn, thanks for your feedback. We're sorry to hear about your experience with your remote not holding a charge and we certainly want to assist. W...
OK, but annoying
This is a great idea and the lost remote feature is pretty cool when it works. This gets 2 stars because I have to resync the remote at least once a week. I'm disappointed.
From roku.com
Hi Kevin, we'd like to offer some assistance! If you're using a Roku Streaming Stick, the wireless interference from the HDMI connector may impact the...
Won’t stay charged for long.
Really love the headphone idea. But we are changing it every couple of days. Wonder if it would be better to have to use batteries. Pretty disappointed in the remote because really needed for the headphones.
From roku.com
Hi there, thanks for sharing. We have a few tips that may help! First, always be certain to use the charging cable that came with your new Voice Remo...
Connection and Battery
Would Not RecommendPurchased with Roku TV. Remote loses charge within an hour and also drops connection with TV. We are constantly reconnecting and charging the remote.
From roku.com
Hi William, thanks for taking a moment to share your feedback with us. Are you utilizing the power plug and charging cord that was provided with your...
Sound with headphones is staticky
Would Not RecommendI bought this so I could save on batteries, but the sound is so terrible I have to use my old remote with batteries, so I basically wasted my money.
From roku.com
Hi Neesa, thanks for reaching out. We have a few suggestions that may help! In an effort to isolate the issue, and we recommended trying a few headph...
Great when it works.
Would Not RecommendPurchased 5/13/2021. The device will not stay connected. Sometimes pressing the reset button works. More often than not it has to be plugged in to start it working again even when the battery is fully charged. Very frustrating.
From roku.com
Hi Janice, we appreciate you taking a moment to share. It sounds like your remote works best when it's plugged in. This isn't considered normal behavi...
Won't hold a charge.
Barely lasted 6 months before it stopped holding a charge. What ever happened to AA batteries? Save your money.
From roku.com
Hi Robert, this is unusual and we'd like to learn more so that we can escalate it to a member of our team to investigate. Please send us an email with...
Great features and the voice commands are great to
Would RecommendOnly issue I have is. Mine stop working and I don't no why
From roku.com
I love the hands-free
Would RecommendIt's the best remote I've ever used I honestly can't see how they can make it any better
From roku.com
Hi Carolyn, this certainly isn’t the kind of experience we’d hope for you to have and we're here to help. Please send us an email so that we can work ...