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Black Bottom-loading Cold and Hot Water Cooler

Ratings & Reviews for Primo Black Bottom-loading Cold and Hot Water Cooler

3.8
169
Review
 3.8 out of 5
169 Reviews


67% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The water dispenser offers both hot and cold water, which some customers find convenient and easy to use. However, many users have reported significant issues, including leaks, malfunctioning buttons and controls, and the inability to consistently produce cold water. A substantial number of customers have had to return or replace the unit due to quality control and reliability problems, with some experiencing issues within the first year of use.

Customer review summary generated by AI, including incentivized reviews.
169 Customer Reviews

Fresh!

Would Recommend

Super easy setup; should have bought this long ago. No more small bottles to recycle. Product works great. Not any noisier than my fridge.

June 18, 2021
From Black Bottom-loading Cold and Hot Water Cooler Verified Purchaser
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Response from PrimoWaterCustomerService

Thanks for watering us with love! We appreciate the compliment, and we are so happy to hear about your positive experience. Thank you - Cassandra P.<...

PrimoWaterCustomerServiceJuly 7, 2021

NA

Would Recommend

Ease of use, no lifting, cold water maintained at the perfect temperature. Night light is a nice feature.

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Response from PrimoWaterCustomerService

Thanks for watering us with love, Lynn! We appreciate the compliment, and we are so happy to hear about your positive experience. Thank you - Cassand...

PrimoWaterCustomerServiceJune 15, 2021

Primo is Primo

Would Recommend

It performs as advertised. It is an excellent replacement to my former in home water cooler.

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Response from PrimoWaterCustomerService

Hello Elric,
Thanks for watering us with love! We appreciate the compliment, and we are so happy to hear about your positive experience.
...

PrimoWaterCustomerServiceJune 9, 2021

Works great

Would Recommend

No more lifting heavy bottles. No more aching back.

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Response from PrimoWaterCustomerService

Thank you for the gushing support, Ahtony. It is customers like you that make us love what we do! As always, please let us know if we can be of furth...

PrimoWaterCustomerServiceJune 7, 2021