Ratings may include incentivized customer reviews.
What Customers Are Saying
The water dispenser offers both hot and cold water, which some customers find convenient and easy to use. However, many users have reported significant issues, including leaks, malfunctioning buttons and controls, and the inability to consistently produce cold water. A substantial number of customers have had to return or replace the unit due to quality control and reliability problems, with some experiencing issues within the first year of use.
Customer review summary generated by AI, including incentivized reviews.Doesn’t work!
It doesn’t work! I am having to figure out how to get a new one.
Don’t do it
Would Not RecommendIt never worked. It wasted an ENTIRE 5 gallon bottle of water! The water kept spewing out of the spigot even after we plugged it out!!
Thank you for providing your feedback. We apologize for any inconvenience this may have caused and, we would love the opportunity to assist with this...
Nothing
We are already using this since long satisfactorily, now I buy this for my Daughter.
From Black Bottom-loading Cold and Hot Water Cooler Verified PurchaserVerified Pro
Thanks for watering us with love, Kishor! We appreciate the compliment, and we're so happy to hear about your positive experience. Best Regards, ...
Quality Control Issues
Would Not Recommendliked the features that it offered, however it neve work right
Thank you for providing your feedback. We apologize for any inconvenience this may have caused and, we would love the opportunity to assist with this...
Garbage.
Would Not RecommendWish I could give it zero stars. Dent in bottom door from shipping when it arrived. Even worse though is I hooked it up and it leaked from the spout right away out of the box, Wasted like 2 gallons of water. I had to remove the back and top covers to fix this problem. Shouldn't have to work on something that's right out f the box. Do not recommend this brand.
Thank you for providing your feedback, Joey. We apologize for any inconvenience this may have caused. If you need any additional assistance, you can ...
Pleased
I love this water dispenser. The bottom loading makes for an easier and much more attractive unit.
Thanks for watering us with love, Mark! We appreciate the compliment, and we're so happy to hear about your positive experience. Best Regards, Mi...
Thank you for providing your feedback. We apologize for any inconvenience this may have caused and, we would love the opportunity to assist with this...