Ratings may include incentivized customer reviews.
What Customers Are Saying
The water cooler is generally well-received, with many customers praising its great performance, sleek design, and convenient features. Reviewers noted it is quiet and efficient, with easy-to-use hot and cold water options. However, some customers experienced issues such as leaks, pump failures, and the water not getting cold enough. A few found the unit noisier than expected. While the majority of reviews are positive, the main complaints relate to quality control and durability issues, as well as minor design flaws.
Customer review summary generated by AI, including incentivized reviews.Water taste funny
Would RecommendWe are somewhat happy with this water cooler. Easy to assemble, use etc. only problem- water taste funny (like plastic). Is anyone else having this problem?
Sweepstakes
Bottom-loading Cold and Hot Water Cooler
Would RecommendThe cooler was easy to set up and works as advertised. The drip tray is a little too easy to remove accidentally but that is a minor problem.
Sweepstakes
great cooler
Would RecommendGot this unit to replace a top bottle mount unit. Very happy with the lower bottle and cooler is functioning great.
Verified PurchaserSweepstakes
Awesome Water Dispenser
Would RecommendLove this water dispenser in every way. No assembly needed. Looks and works great! And the bottom water bottle dispensing system is excellent. No more wrestling with heavy water bottles on top of the tank. Highly recommended!!!
Verified PurchaserSweepstakes
Excellent
Would RecommendAwesome product, my third purchase for my third home. Couldn’t be any happier
Verified PurchaserSweepstakes
Great water cooler. Bottle loads on the bottom !!
Would RecommendNo more having to turn a 5-gallon water bottle upside down with all the expected water spills !! This cooler has the bottle upright in the bottom of the unit. WOW! No more lifting the heavy 5-gallon bottle and turning it upside down.
Verified PurchaserSweepstakes
Easy to use
Would RecommendProduct is easy to use and enhances overall water drinking frequency by the ease of use.
Verified PurchaserSweepstakes
Loud!
Would Not RecommendWe have had the cooler for less than a year. This cooler is very loud, you can hear the motor when you turn on the cold setting. It drives me crazy. The only time the cooler is quiet, is when all the settings are off. What’s the point of having a cooler, and you can’t use it all the way!
Sweepstakes
A water cooler without the work
I have a bad back and I wanted a water cooler that I wouldn’t have to flip around a heavy jug onto. This one is awesome. And it produces hot water as well! A great product with great features! It even has a warning light to let you know when your almost empty.
Verified PurchaserSweepstakes
rattle
Would Not Recommendthis is the second one I've purchased from Lowe's and I've experienced the same problem with both. They have an annoying rattle when the cooler is on. It is normally quiet until then, but the casing rattles too much. Sometimes you can stop the rattling by bumping the top with your hand.
Sweepstakes
Primo Cooler
Would RecommendI bought the Primo Bottom fill cooler and it is great. The water is nice and cold and runs very quiet. A great investment.
Verified PurchaserSweepstakes
hot water in the morning and cold water anytime.
Would Recommendafter about 40 days unit quit making cold water so I called customer support and after going through some resets they said they would send me a new unit in 7 to ten days.
Verified PurchaserSweepstakes
Primo Water Cooler
Would RecommendWhen our old water cooler gave out, we purchased the newest one from the same manufacturer. It is quiet, convenient, and looks as cool as the water it chills.
Verified PurchaserSweepstakes
Great buy
Would RecommendMy family and I are enjoying our primo water dispenser. It was easy to put together. I like the fact that the water bottle goes under and is hidden.
Verified PurchaserSweepstakes
Primo water dispu
Would RecommendThis is the 2nd Primo water dispenser we have owned. We like the convenience of having hot or cold water on demand!
Verified PurchaserSweepstakes
