Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

28-lb Per day Countertop or Portable Cubed Ice Maker (Red)

Ratings & Reviews for NewAir 28-lb Per day Countertop or Portable Cubed Ice Maker (Red)

4.7
1671
Review
 4.7 out of 5
1671 Reviews


95% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product consistently produces high-quality, soft, and chewable ice in large quantities, often exceeding the capacity of a refrigerator ice maker. Customers appreciate the convenience of having a constant supply of ice and the compact, countertop design that saves space. The product is described as reliable, durable, and easy to use, with simple setup and operation. While a few customers have experienced longevity issues, the overwhelming majority report the product as indispensable for entertaining, camping, and everyday use.

Customer review summary generated by AI, including incentivized reviews.
1671 Customer Reviews

I would buy this product again!

Would Recommend

Great product! It makes lots of ice really quickly too. As long as you keep adding water, it will keep making ice all throughout the party. We never ran out. We actually lost the little drain plug and when we contacted customer support, they were very friendly and Newair quickly solved our problem. I would highly recommend this to anyone looking for a tabletop ice maker.

February 28, 2022

From Newair

Response from newairpwr

Thank you for the 5-star review and for posting your comments in regards to this product AI-100S. We are glad you enjoy using the unit and I am happy ...

newairpwrSeptember 10, 2025
Response from newairpwr

Thank you for the 5-star review and for posting your comments in regards to this product AI-100S. We are glad you enjoy using the unit and I am happy ...

newairpwrOctober 7, 2025

Yes

Would Recommend

Everything was great love the unit only problem was micro switch

February 28, 2022

From Newair

Response from newairpwr

Thank you for the 5-star review and for sharing your thoughts about your experience using your AI-100S. Thank you for choosing Newair!

newairpwrOctober 7, 2025
Response from newairpwr

Thank you for the 5-star review and for sharing your thoughts about your experience using your AI-100S. Thank you for choosing Newair!

newairpwrSeptember 10, 2025

Lots of Ice

Would Recommend

The Al-100S is the most convenient, fast acting 28LB portable ice maker that I have purchased. Includes free ice scoop. Charles in customer service is amazing!

February 23, 2022

From Newair

Response from newairpwr

Thank you for the 5-star review and for posting your comments in regards to this product AI-100S. We are glad you enjoy using the unit and I am happy ...

newairpwrSeptember 10, 2025
Response from newairpwr

Thank you for the 5-star review and for posting your comments in regards to this product AI-100S. We are glad you enjoy using the unit and I am happy ...

newairpwrOctober 7, 2025

I would definitely recommend this product

Would Recommend

Purchased this product a year ago. It has been used everyday for the past year. The pellet type ice is pretty much addicting. It is used in the house and at the outside bar for drinks. We even take it with us on beach vacations. The ice maker works relatively fast. Definitely a well made product by a reputable company.

February 21, 2022

From Newair

Response from newairpwr

Thank you for the 5-star review and for posting your comments in regards to this product AI-100S. We highly appreciate your feedback. Thank you for ch...

newairpwrOctober 7, 2025
Response from newairpwr

Thank you for the 5-star review and for posting your comments in regards to this product AI-100S. We highly appreciate your feedback. Thank you for ch...

newairpwrSeptember 10, 2025

I would buy this again and agin

Would Recommend

I love this Ice Maker. It is fast and easy to use. The ice is great shape for my water bottles that I use all the time,I don't have to crush the ice. The fact that it is quite is a great plus.

February 21, 2022

From Newair

Response from newairpwr

Thank you for the 5-star review and for sharing your thoughts about the unit AI-100S. Thank you for choosing Newair!

newairpwrOctober 7, 2025
Response from newairpwr

Thank you for the 5-star review and for sharing your thoughts about the unit AI-100S. Thank you for choosing Newair!

newairpwrSeptember 10, 2025

Fantastic product -Never again without clean, fresh ice.

Would Recommend

I love the ice and so fresh with our own water. Now I finally drink water all day and use Bubba (drinking container) which keeps the ice in the container until the following day - the only way to drink water. I could not live without this continuous ice! It changed my habit of not drinking water to getting up in the morning and filling up my drinking container for the day! Looks great and has many colors to choose from, 3 sizes of ice and almost instantly you have your ice.

February 21, 2022

From Newair

Response from newairpwr

Thank you for the 5-star review and for posting your comments in regards to this product AI-100S. We highly appreciate your feedback and we are glad y...

newairpwrSeptember 10, 2025
Response from newairpwr

Thank you for the 5-star review and for posting your comments in regards to this product AI-100S. We highly appreciate your feedback and we are glad y...

newairpwrOctober 7, 2025

Great counter top ice maker

Would Recommend

We use the ice maker in our camper since there is no option for one in the fridge. It makes the hot summer nice having ice in our drinks. We did have a pump issue, but the company is taking care of it. Looking forward to it getting us through next summer.

February 20, 2022

From Newair

Response from newairpwr

Thank you for posting your comments in regards to this product AI-100S. We highly appreciate your feedback. Thank you for choosing Newair.

newairpwrSeptember 10, 2025
Response from newairpwr

Thank you for posting your comments in regards to this product AI-100S. We highly appreciate your feedback. Thank you for choosing Newair.

newairpwrOctober 7, 2025

Makes Florida weather more tolerable.

Would Recommend

Living in Florida is Hot! I need lots of ice and running out for it all the time gets old quick. This countertop ice maker has saved many trips to the store and the whole family depends on it now. It's also easy to use and clean.

February 18, 2022

From Newair

Response from newairpwr

Thank you for the 5-star review and for posting your comments in regards to this product AI-100S. We highly appreciate your feedback. Thank you for c...

newairpwrSeptember 10, 2025
Response from newairpwr

Thank you for the 5-star review and for posting your comments in regards to this product AI-100S. We highly appreciate your feedback. Thank you for c...

newairpwrOctober 7, 2025

No more freezer ice trays!!

Would Recommend

We have become very spoiled by having this ice machine. We run it about once a week and store up on ice for the rest of the week. We had an issue with the unit and customer service was outstanding. I've recommended this ice machine to several people.

February 17, 2022

From Newair

Response from newairpwr

Thank you for the 5-star review and for sharing your thoughts about your experience using your AI-100S. I am happy to hear that you are pleased with o...

newairpwrOctober 7, 2025
Response from newairpwr

Thank you for the 5-star review and for sharing your thoughts about your experience using your AI-100S. I am happy to hear that you are pleased with o...

newairpwrSeptember 10, 2025

I would buy this product again

Would Recommend

The ice maker was a Christmas gift and we have thoroughly enjoyed it. We love the different sizes of the cubes as well as the shape of the cubes. While we have an ice maker in our refrigerator, we like this ice better as do our guests. It is also helpful to have the extra ice when we have people over.

February 17, 2022

From Newair

Response from newairpwr

Thank you for the 5-star review and for posting your comments in regards to this product AI-100S. We are glad to hear you like the unit's features and...

newairpwrSeptember 10, 2025
Response from newairpwr

Thank you for the 5-star review and for posting your comments in regards to this product AI-100S. We are glad to hear you like the unit's features and...

newairpwrOctober 7, 2025

Good product / great customer service!

Would Recommend

We used this ice maker daily for the last 8 months with no issues. Then all of a sudden it stopped making ice. After a few quick emails with customer service about the issue we are getting a replacement! They are so easy to work with. Would definitely buy again!

February 17, 2022

From Newair

Response from newairpwr

Hi, Thank you for taking the time to leave a review on your Newair Product AI-100S. I am happy to hear that you are pleased with our customer service ...

newairpwrSeptember 10, 2025
Response from newairpwr

Hi, Thank you for taking the time to leave a review on your Newair Product AI-100S. I am happy to hear that you are pleased with our customer service ...

newairpwrOctober 7, 2025

I would definitely buy this product again.

Would Recommend

We love our countertop ice maker. We could not connect the ice maker in our refrigerator and bought this ice maker to have ice handy when we needed it. It makes ice quickly and having different sizes to choose from is great too. Also, the fact that it is portable we were able to bring it to functions that we needed ice for as well. They make great gifts too. We love our ice machine!

February 16, 2022

From Newair

Response from newairpwr

Thank you for the 5-star review and for posting your comments in regards to this product AI-100S. We highly appreciate your feedback. Thank you for ch...

newairpwrSeptember 10, 2025
Response from newairpwr

Thank you for the 5-star review and for posting your comments in regards to this product AI-100S. We highly appreciate your feedback. Thank you for ch...

newairpwrOctober 7, 2025

Newair Portable Ice Maker

Would Recommend

This ice maker is Compac, efficient and simply wonderful. It features several ice sizes to choose from and the flow is constant. It's amazing and great value for the price.

February 14, 2022

From Newair

Response from newairpwr

Thank you for the 5-star review and for sharing your thoughts about your experience using your AI-100S. Thank you for choosing Newair!

newairpwrOctober 7, 2025
Response from newairpwr

Thank you for the 5-star review and for sharing your thoughts about your experience using your AI-100S. Thank you for choosing Newair!

newairpwrSeptember 10, 2025

Fantastic Customer Service

Would Recommend

I received the Newair ice maker and went through the setup and cleaning process. The drain on the new unit did not work so I contacted CS right away. I purchased this unit because of the many 5 Star reviews that I read and found that Customer Service was just as stated. I was assisted right away and received the replacement unit before I could get the return unit labeled and shipped. Fantastic CS Newair. I have the new unit and all is working well, I am very pleased and would recommend Newair.

February 14, 2022

From Newair

Response from newairpwr

Thank you for the 5-star review and for posting your comments in regards to this product AI-100S. We are glad you enjoy using the unit and I am happy ...

newairpwrSeptember 10, 2025
Response from newairpwr

Thank you for the 5-star review and for posting your comments in regards to this product AI-100S. We are glad you enjoy using the unit and I am happy ...

newairpwrOctober 7, 2025

Love it! Great purchase!

Would Recommend

I bought this ice maker for the office and everyone loves it! Nothing better than a cold drink in the south Alabama heat! Keep up the good work.

February 14, 2022

From Newair

Response from newairpwr

Thank you for the 5-star review and for sharing your thoughts about your experience using your AI-100S. Thank you for choosing Newair!

newairpwrSeptember 10, 2025
Response from newairpwr

Thank you for the 5-star review and for sharing your thoughts about your experience using your AI-100S. Thank you for choosing Newair!

newairpwrOctober 7, 2025

Efficient ice maker

Would Recommend

This icemaker has made my life so much easier! No more fussy trays as it makes all of the ice I could need and I use an excessive amount of ice in a day. Would recommend to all of my friends.

February 11, 2022

From Newair

Response from newairpwr

Thank you for the 5-star review and for sharing your thoughts about your experience using your AI-100S. Thank you for choosing Newair!

newairpwrOctober 7, 2025
Response from newairpwr

Thank you for the 5-star review and for sharing your thoughts about your experience using your AI-100S. Thank you for choosing Newair!

newairpwrSeptember 10, 2025

I loved it

Would Recommend

I absolutely loved this ice machine. I literally used it everyday so when it stopped working I was devastated. But when I contacted customer service they were very helpful to make sure my item was replaced and that I was taken care of. A1 customer service. I should have me replacement in a week or so. I'm a satisfied customer.

February 9, 2022

From Newair

Response from newairpwr

Hi, Thank you for taking the time to leave a review on your Newair Product AI-100R. I am happy to hear that you are pleased with our customer service ...

newairpwrOctober 7, 2025
Response from newairpwr

Hi, Thank you for taking the time to leave a review on your Newair Product AI-100R. I am happy to hear that you are pleased with our customer service ...

newairpwrSeptember 10, 2025

I love this ice maker.

Would Recommend

I purchased this product in June of 2021. I absolutely love it. It quit freezing ice. I reached out to customer support and they took care of my ice maker immediately. I am very pleased with this product and the customer support I received. I would have give five stars if I hadn't had issues with the ice maker.

February 9, 2022

From Newair

Response from newairpwr

Hi, Thank you for taking the time to leave a review on your Newair Product AI-100S. I am happy to hear that you are pleased with our customer service ...

newairpwrOctober 7, 2025
Response from newairpwr

Hi, Thank you for taking the time to leave a review on your Newair Product AI-100S. I am happy to hear that you are pleased with our customer service ...

newairpwrSeptember 10, 2025

Great Ice Machine

Would Recommend

Makes ice quickly and efficiently. The ice is large and gets drinks super cold. Love being able to have ice on hand at all time! It does come with a year warranty also which was great and made me feel good about ordering it!

February 8, 2022

From Newair

Response from newairpwr

Thank you for the 5-star review and for sharing your thoughts about your experience using your AI-100R. Thank you for choosing Newair!

newairpwrSeptember 10, 2025
Response from newairpwr

Thank you for the 5-star review and for sharing your thoughts about your experience using your AI-100R. Thank you for choosing Newair!

newairpwrOctober 7, 2025

Great Icemaker

Would Recommend

This is the best ice maker I have ever owned. It makes a lot of ice quickly. It is great. I use it for parties and for around the house. I enjoy that I can select the size of the ice as well. It is a great Ice maker!

February 8, 2022

From Newair

Response from newairpwr

Thank you so much for taking the time to leave us this amazing review on the Newair Product AI-100R. We are delighted to hear the unit has met your ex...

newairpwrOctober 7, 2025
Response from newairpwr

Thank you so much for taking the time to leave us this amazing review on the Newair Product AI-100R. We are delighted to hear the unit has met your ex...

newairpwrSeptember 10, 2025