
Ratings & Reviews for Mr. Coffee 12-Cup Black Commercial/Residential Drip Coffee Maker
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has received mixed reviews. Some customers are satisfied with its performance, reliability, and features like the programmable timer and strong brew option. However, a significant number have experienced major issues, with the coffee maker frequently stopping working within 6-12 months. Common problems include the machine not brewing coffee at all, leaking, inconsistent performance, and complete breakdown. While a few praise the coffee quality and value when the product functions properly, the overall sentiment is one of disappointment and frustration with the lack of durability.
Customer review summary generated by AI, including incentivized reviews.One star is too generous!
Would Not RecommendI rely on a good pot of coffee to start each and every day. I am on my 3rd of this model in less than a year. The first one quit working after 3 months - no light, no brew, nothing. I returned it to the store. The second one 1 month and the pump quit working. Retuned it as well. I've had this third one for 3 months and it's now 25 minutes into brewing and has, so far, produced 8 of 12 cups and a ton of steam which is exactly what happened when the last one's pump failed. I once had a Mr Coffee m...
From mrcoffee.com
One more dissapointed customer.
Would Not RecommendI purchased the thermal carafe and it only makes one cup of coffee and shuts off.
From mrcoffee.com
We apologize that this happened, and we would like the opportunity to change your experience with this coffee maker. Please reach out to our Customer ...
I love this coffeemaker
Would RecommendI am a long time coffee drinker and am very happy with this model. It works perfectly after 3 years of everyday use. I clean it with vinegar regularly as I have hard water and it is still in great shape. I use the delay brew and am very happy with the features. The only downside is the writing has worn off under the buttons so I feel that can be improved upon, maybe etching it in. I will buy this model and brand again.
From mrcoffee.com
stopped in middle of brewing
Would Not RecommendI purchase this coffee maker after returning one that lasted 2 months. This one did last a little longer. It seem that the workmanship has really gone down hill in the last 3 years. Don't think i will be buying another Mr. Coffee for a while. Thank you.
From mrcoffee.com
Please give us the opportunity to restore your faith in our brand and our products. We encourage you to reach out to our Customer Service Team at 1-80...
Disappointing
Would Not RecommendI bought this coffee maker in August. I really liked the coffee it brewed and the look of the machine. However, six months in and it doesn't work at all. Much like others have said, the lights go on but it doesn't brew. This happened suddenly one day. Needless to say, I am disappointed and very reluctant to buy another like this since it seems to be an issue. Too bad, because the coffee was quite good.
From mrcoffee.com
Please give us an opportunity to restore your faith in our brands and products. We encourage you to reach out to our Customer Care Team via our Live C...
HATE this coffee pot!
Would Not Recommendbought this and regret it! total pile! top flips open in a weird way..not for a lefty...and the filter NEVER stays! waste more frickn coffee REMAKING it cuz the filter wont stay!!!! xtremely frustrating...hate mr. coffee!
From mrcoffee.com
We can certainly see where you're coming from, and we'd like to change your experience with your coffee maker. Please give us a call at 1-800-672-6333...
It won't last
Would Not RecommendI absolutely loved this machine! No drip when you poor water into the unit, and it's pretty, sleek, and fast...but I haven't had it three months and it has stopped working! I did NOT keep the receipt (Mr. Coffee products typically last a little longer), so I am out of luck. I will have to buy another one. I am so upset to wake up to a practically new machine that has stopped working. If it would last a year, I would give it five stars...but three months...that's like paying 20 bucks per month to...
From mrcoffee.com
We have high expectations for our products here at Mr. Coffee, and we would like the opportunity to turn your experience with this coffee maker around...
Long lasting
Would RecommendI have very hard water and this coffee maker has held up longer than any I have previously owned--even Bunn
From mrcoffee.com
Worked great for about 3 weeks
Would Not RecommendWe loved this coffee maker at first, until it became a fire hazard. About 3 weeks into using it, I kept smelling something burning. Figured out that even though we had unplugged it, it wasn't shut off. The next day, I plugged it in to use it (thought maybe it was a fluke) and the second I poured water into the chamber it started steaming and pouring out. Basically, the machine is on from the second you plug it in and won't turn off by any other means than unplugging it. So disappointed but glad ...
From mrcoffee.com
coffee pot review
Would Not Recommendi bought this coffee pot and for the price it should have lasted longer then it did.. i only owned for a couple months and it stopped working
From mrcoffee.com
A couple of months certainly isn't long enough, and we would like to help. Please call us at 1-800-672-6333 so we can get you back to brewing deliciou...
You should Read the reviews!
Would Not Recommend3 months into owning the machine as with most others, it stopped working all together. I need not say anything else as everyone has said the same things over and over. Just scroll down and read the other negative reviews, they are genuine and correct.
From mrcoffee.com
We can definitely understand where you're coming from, and we'd like to do what we can to help. Please give us a call at 1-800-672-6333 between the ho...
Don't buy!
Would Not RecommendI bought this coffee pot about 6 months ago and turned it on this morning, lights came on but wouldn't brew coffee no matter what I did! After being disappointed with my previous Mr. Coffee pot that also stopped working in less than a year, I went online to consumer reports and this model actually got great reviews. I'll be writing to consumer reports next to let them know how disappointed I was in this purchase! I feel a well maintained coffee pot that is only used once a day to brew coffee sho...
From mrcoffee.com
We can definitely understand where you're coming from, and would like to do what we can to help. Please reach out to our Customer Service Team at 1-80...
FML
Would Not RecommendWell this turned out to be the worst gift ever... I thought I would surprise my Wifey exchanging her lil dinky 4 cup coffee maker for this nice 12 cup brew delay.. Thinking she would wake up to fresh coffee in the morning and just go to work..nope ended up having to wipe down the kitchen counter the water leaked out everywhere!!! We thought it Was only leaking on the timer setting so we have been brewing it as we wake up no big deal! But now it it's starting to leak even when it's off just fille...
From mrcoffee.com
We have high expectations for our products here at Mr. Coffee, and we want to get this resolved for you as soon as we can. Please reach out to our Cus...
Broke after less than a year
Would Not RecommendI bought this coffee maker in March of 2015. Got lots of use out of it. I bought it to replace my cheap 6 year old coffee pot. It looked nice and was programmable which worked for me since I didn't always have time to make coffee every morning especially since I just gave birth to my youngest in March of 2015 as well. Lo and behold this morning on Feb 2 2016 I was cooking breakfast put a pot of coffee on and it brewed 4 cups and stopped. Won't brew anymore I cleaned it out as usual. I always kee...
From mrcoffee.com
Please give us the opportunity to restore your faith in our brand and our products. We encourage you to reach out to our Customer Care Team at 1-800-6...
Tired of buys one every 3 moths
Would Not RecommendThis is my 3rd coffee maker in a year.....I don't know what causes these models to go out but they stop working all of a sudden. It is very disappointing in the morning when you fill up the coffee maker and hit brew and it will not start.
From mrcoffee.com
We can definitely understand where you're coming from, and we will like to do what we can to help you. Please reach out to our Customer Care Team at (...
Great coffee maker!
Would RecommendMy husband and I were shopping a couple of months ago and we ended up in the coffee maker aisle. We had a coffee maker that was working just fine but decided on the spur of the moment to buy this Mr. Coffeemaker. I guess we were one of the lucky few who have not had any problems. It makes great coffee, love that it lets you know when it's done brewing and when it is turning off. Have no complaints and it's the first Mr. Coffee brand we have ever purchased. Very satisfied.
From mrcoffee.com
UNRELIABLE
Would Not RecommendMaker # BVMC-SJX33GT-RB is 10 months old stopped working all lights on clock works but will not brew.
From mrcoffee.com
We have high expectations for our products here at Mr. Coffee, and would like the opportunity to change your experience with your coffee maker. Please...
Already stopped working
Would Not RecommendTerrible coffee maker I wish I would of read the reviews mine stopped working after 4 Months
From mrcoffee.com
Please give us the opportunity to change your experience with this coffee maker. We invite you to give us a call at 1-800-672-6333, so that we can get...
Disappointed - don't buy!
Would Not RecommendBought this coffee maker about 2 months ago and it has already stopped working. Always loved Mr. Coffee brand, but went and bought another coffee maker by different company. Funny thing is, we have a Mr. Coffee at work and it is probably 20 years old and still brewing right along. Don't buy this coffee maker; should be removed from shelves.
From mrcoffee.com
We're sorry for the trouble that you've experienced with this coffee maker, and we would love the opportunity to change your experience. Please give u...
Died in Less Than Two Months
Would Not RecommendPurchased on December 4th and woke up to an empty pot on January 23. Hasn't worked since. Also had the often reported smell.
From mrcoffee.com
Please give us the opportunity to ensure that you're completely satisfied with your coffee maker. We invite you to give us a call at 1-800-672-6333, s...
We apologize that this has happened, and we want to do what we can to help. To maintain efficiency and prevent slow brewing, we advise cleaning our co...