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12-Cup Black Commercial/Residential Drip Coffee Maker

Ratings & Reviews for Mr. Coffee 12-Cup Black Commercial/Residential Drip Coffee Maker

2.0
175
Review
 2 out of 5
175 Reviews


23% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product has received mixed reviews. Some customers are satisfied with its performance, reliability, and features like the programmable timer and strong brew option. However, a significant number have experienced major issues, with the coffee maker frequently stopping working within 6-12 months. Common problems include the machine not brewing coffee at all, leaking, inconsistent performance, and complete breakdown. While a few praise the coffee quality and value when the product functions properly, the overall sentiment is one of disappointment and frustration with the lack of durability.

Customer review summary generated by AI, including incentivized reviews.
175 Customer Reviews

One star is too generous!

Would Not Recommend

I rely on a good pot of coffee to start each and every day. I am on my 3rd of this model in less than a year. The first one quit working after 3 months - no light, no brew, nothing. I returned it to the store. The second one 1 month and the pump quit working. Retuned it as well. I've had this third one for 3 months and it's now 25 minutes into brewing and has, so far, produced 8 of 12 cups and a ton of steam which is exactly what happened when the last one's pump failed. I once had a Mr Coffee m...

February 28, 2016

From mrcoffee.com

Response from Mr. Coffee

We apologize that this has happened, and we want to do what we can to help. To maintain efficiency and prevent slow brewing, we advise cleaning our co...

Mr. CoffeeMarch 1, 2016

One more dissapointed customer.

Would Not Recommend

I purchased the thermal carafe and it only makes one cup of coffee and shuts off.

February 24, 2016

From mrcoffee.com

Response from Mr. Coffee

We apologize that this happened, and we would like the opportunity to change your experience with this coffee maker. Please reach out to our Customer ...

Mr. CoffeeFebruary 26, 2016

I love this coffeemaker

Would Recommend

I am a long time coffee drinker and am very happy with this model. It works perfectly after 3 years of everyday use. I clean it with vinegar regularly as I have hard water and it is still in great shape. I use the delay brew and am very happy with the features. The only downside is the writing has worn off under the buttons so I feel that can be improved upon, maybe etching it in. I will buy this model and brand again.

February 24, 2016

From mrcoffee.com

stopped in middle of brewing

Would Not Recommend

I purchase this coffee maker after returning one that lasted 2 months. This one did last a little longer. It seem that the workmanship has really gone down hill in the last 3 years. Don't think i will be buying another Mr. Coffee for a while. Thank you.

February 23, 2016

From mrcoffee.com

Response from Mr. Coffee

Please give us the opportunity to restore your faith in our brand and our products. We encourage you to reach out to our Customer Service Team at 1-80...

Mr. CoffeeFebruary 25, 2016

Disappointing

Would Not Recommend

I bought this coffee maker in August. I really liked the coffee it brewed and the look of the machine. However, six months in and it doesn't work at all. Much like others have said, the lights go on but it doesn't brew. This happened suddenly one day. Needless to say, I am disappointed and very reluctant to buy another like this since it seems to be an issue. Too bad, because the coffee was quite good.

February 21, 2016

From mrcoffee.com

Response from Mr. Coffee

Please give us an opportunity to restore your faith in our brands and products. We encourage you to reach out to our Customer Care Team via our Live C...

Mr. CoffeeFebruary 24, 2016

HATE this coffee pot!

Would Not Recommend

bought this and regret it! total pile! top flips open in a weird way..not for a lefty...and the filter NEVER stays! waste more frickn coffee REMAKING it cuz the filter wont stay!!!! xtremely frustrating...hate mr. coffee!

February 19, 2016

From mrcoffee.com

Response from Mr. Coffee

We can certainly see where you're coming from, and we'd like to change your experience with your coffee maker. Please give us a call at 1-800-672-6333...

Mr. CoffeeFebruary 22, 2016

It won't last

Would Not Recommend

I absolutely loved this machine! No drip when you poor water into the unit, and it's pretty, sleek, and fast...but I haven't had it three months and it has stopped working! I did NOT keep the receipt (Mr. Coffee products typically last a little longer), so I am out of luck. I will have to buy another one. I am so upset to wake up to a practically new machine that has stopped working. If it would last a year, I would give it five stars...but three months...that's like paying 20 bucks per month to...

February 18, 2016

From mrcoffee.com

Response from Mr. Coffee

We have high expectations for our products here at Mr. Coffee, and we would like the opportunity to turn your experience with this coffee maker around...

Mr. CoffeeFebruary 20, 2016

Long lasting

Would Recommend

I have very hard water and this coffee maker has held up longer than any I have previously owned--even Bunn

February 15, 2016

From mrcoffee.com

Worked great for about 3 weeks

Would Not Recommend

We loved this coffee maker at first, until it became a fire hazard. About 3 weeks into using it, I kept smelling something burning. Figured out that even though we had unplugged it, it wasn't shut off. The next day, I plugged it in to use it (thought maybe it was a fluke) and the second I poured water into the chamber it started steaming and pouring out. Basically, the machine is on from the second you plug it in and won't turn off by any other means than unplugging it. So disappointed but glad ...

February 11, 2016

From mrcoffee.com

coffee pot review

Would Not Recommend

i bought this coffee pot and for the price it should have lasted longer then it did.. i only owned for a couple months and it stopped working

February 9, 2016

From mrcoffee.com

Response from Customer Care

A couple of months certainly isn't long enough, and we would like to help. Please call us at 1-800-672-6333 so we can get you back to brewing deliciou...

Customer CareFebruary 10, 2016

You should Read the reviews!

Would Not Recommend

3 months into owning the machine as with most others, it stopped working all together. I need not say anything else as everyone has said the same things over and over. Just scroll down and read the other negative reviews, they are genuine and correct.

February 8, 2016

From mrcoffee.com

Response from Mr. Coffee

We can definitely understand where you're coming from, and we'd like to do what we can to help. Please give us a call at 1-800-672-6333 between the ho...

Mr. CoffeeFebruary 9, 2016

Don't buy!

Would Not Recommend

I bought this coffee pot about 6 months ago and turned it on this morning, lights came on but wouldn't brew coffee no matter what I did! After being disappointed with my previous Mr. Coffee pot that also stopped working in less than a year, I went online to consumer reports and this model actually got great reviews. I'll be writing to consumer reports next to let them know how disappointed I was in this purchase! I feel a well maintained coffee pot that is only used once a day to brew coffee sho...

February 5, 2016

From mrcoffee.com

Response from Mr. Coffee

We can definitely understand where you're coming from, and would like to do what we can to help. Please reach out to our Customer Service Team at 1-80...

Mr. CoffeeFebruary 8, 2016

FML

Would Not Recommend

Well this turned out to be the worst gift ever... I thought I would surprise my Wifey exchanging her lil dinky 4 cup coffee maker for this nice 12 cup brew delay.. Thinking she would wake up to fresh coffee in the morning and just go to work..nope ended up having to wipe down the kitchen counter the water leaked out everywhere!!! We thought it Was only leaking on the timer setting so we have been brewing it as we wake up no big deal! But now it it's starting to leak even when it's off just fille...

February 4, 2016

From mrcoffee.com

Response from Mr. Coffee

We have high expectations for our products here at Mr. Coffee, and we want to get this resolved for you as soon as we can. Please reach out to our Cus...

Mr. CoffeeFebruary 8, 2016

Broke after less than a year

Would Not Recommend

I bought this coffee maker in March of 2015. Got lots of use out of it. I bought it to replace my cheap 6 year old coffee pot. It looked nice and was programmable which worked for me since I didn't always have time to make coffee every morning especially since I just gave birth to my youngest in March of 2015 as well. Lo and behold this morning on Feb 2 2016 I was cooking breakfast put a pot of coffee on and it brewed 4 cups and stopped. Won't brew anymore I cleaned it out as usual. I always kee...

February 3, 2016

From mrcoffee.com

Response from Mr. Coffee

Please give us the opportunity to restore your faith in our brand and our products. We encourage you to reach out to our Customer Care Team at 1-800-6...

Mr. CoffeeFebruary 8, 2016

Tired of buys one every 3 moths

Would Not Recommend

This is my 3rd coffee maker in a year.....I don't know what causes these models to go out but they stop working all of a sudden. It is very disappointing in the morning when you fill up the coffee maker and hit brew and it will not start.

February 2, 2016

From mrcoffee.com

Response from Mr. Coffee

We can definitely understand where you're coming from, and we will like to do what we can to help you. Please reach out to our Customer Care Team at (...

Mr. CoffeeFebruary 4, 2016

Great coffee maker!

Would Recommend

My husband and I were shopping a couple of months ago and we ended up in the coffee maker aisle. We had a coffee maker that was working just fine but decided on the spur of the moment to buy this Mr. Coffeemaker. I guess we were one of the lucky few who have not had any problems. It makes great coffee, love that it lets you know when it's done brewing and when it is turning off. Have no complaints and it's the first Mr. Coffee brand we have ever purchased. Very satisfied.

February 1, 2016

From mrcoffee.com

UNRELIABLE

Would Not Recommend

Maker # BVMC-SJX33GT-RB is 10 months old stopped working all lights on clock works but will not brew.

January 30, 2016

From mrcoffee.com

Response from Mr. Coffee

We have high expectations for our products here at Mr. Coffee, and would like the opportunity to change your experience with your coffee maker. Please...

Mr. CoffeeFebruary 2, 2016

Already stopped working

Would Not Recommend

Terrible coffee maker I wish I would of read the reviews mine stopped working after 4 Months

January 27, 2016

From mrcoffee.com

Response from Mr. Coffee

Please give us the opportunity to change your experience with this coffee maker. We invite you to give us a call at 1-800-672-6333, so that we can get...

Mr. CoffeeFebruary 2, 2016

Disappointed - don't buy!

Would Not Recommend

Bought this coffee maker about 2 months ago and it has already stopped working. Always loved Mr. Coffee brand, but went and bought another coffee maker by different company. Funny thing is, we have a Mr. Coffee at work and it is probably 20 years old and still brewing right along. Don't buy this coffee maker; should be removed from shelves.

January 26, 2016

From mrcoffee.com

Response from Mr. Coffee

We're sorry for the trouble that you've experienced with this coffee maker, and we would love the opportunity to change your experience. Please give u...

Mr. CoffeeFebruary 1, 2016

Died in Less Than Two Months

Would Not Recommend

Purchased on December 4th and woke up to an empty pot on January 23. Hasn't worked since. Also had the often reported smell.

January 26, 2016

From mrcoffee.com

Response from Mr. Coffee

Please give us the opportunity to ensure that you're completely satisfied with your coffee maker. We invite you to give us a call at 1-800-672-6333, s...

Mr. CoffeeFebruary 1, 2016