
Ratings & Reviews for Mr. Coffee 12-Cup Black Commercial/Residential Drip Coffee Maker
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has received mixed reviews. Some customers are satisfied with its performance, reliability, and features like the programmable timer and strong brew option. However, a significant number have experienced major issues, with the coffee maker frequently stopping working within 6-12 months. Common problems include the machine not brewing coffee at all, leaking, inconsistent performance, and complete breakdown. While a few praise the coffee quality and value when the product functions properly, the overall sentiment is one of disappointment and frustration with the lack of durability.
Customer review summary generated by AI, including incentivized reviews.Brew basket NEVER empties!
Would Not RecommendFirst time I used it to brew tea for iced tea the basket never emptied completely. Thought it was me tried 4 more times & this thing is piece of junk. Never checked reviews before purchasing as I thought I could trust this brand. Never again as I now notice it was made in China. So typical which is why I usually try to find American made products! Please keep me off your emails as I never want to buy your products again.
From mrcoffee.com
Disappointing
Would Not RecommendBought this coffee maker to replace the same one that was two years old and the brew lights went out 6 months ago. It lasted through the rinse brew and one coffee brew then stopped working and leaked water out of the bottom. Terrible. I used to love Mr. coffees. My parent had ones that lasted years. Seeing one fail in a year and a half and then only two brew cycles on the the second one is depressing. I expected better. Lost my receipt can't even take it back.
From mrcoffee.com
That sure is disappointing, and we would like to help restore your faith in Mr. Coffee. We encourage you to contact our customer care team at 1-800-67...
Terrible coffee maker!
Would Not RecommendI have always relied on Mr. Coffee, however this time it was a very BAD choice! Sure the color of it is pretty but that was about all! Have had it less than 8 months and now it turns on automatically and yes I have checked the time to make sure it is set correctly. It was as i never change the delayed brewing time as it is set for weekdays. The other night, Sunday, it came on automatically 2 times. It is also making a noise that makes me think it involves the electricity. Will never buy another ...
From mrcoffee.com
A brewer that turns on by itself is definitely not what we like to hear, and we would like to help. Please contact our customer care team at 1-800-672...
Looks Great, but soon fails
Would Not RecommendPurchsed this coffee maker, but with the red accent trim. Looks great in our kitchen, but within 6 months it quit brewing and heating. The controls light up, but the coffee maker will not function. Seems typical of all reviews
From mrcoffee.com
It sure does sound as though your brewer isn't performing as we expect either, and we would like to hear more. Please contact our customer care team a...
Stopped working
Would Not RecommendBought this coffee maker and it stopped working after a couple of months. We bought another one and it stopped working after 4 months. I bought a Mr Coffee because I still have one that I have had for 20+ years and it still works. I wanted one I could program so I bought the new one. Guess I will just stick with the old one for now.
From mrcoffee.com
Just a few months of brewing delicious coffee isn't how we expect our brewers to perform either, and we would like to help. We encourage you to contac...
I like the alarm letting u know when the coffee's
Would Not RecommendI bought one of these about 8 months ago. It stopped working. It would turn on but it wouldn't work or heat.... But I like it!!!! So I bought another just like it!!!! 1 month later it done the same thing. Would come on but wouldn't work or heat. I really, really like this coffee pot but am very disappointed in its preformance. Its a sissy!!!!! Lol. But its pretty, that's about all I can say about it. I expected way better from Mr. Coffee.
From mrcoffee.com
We expect way better from our brewers as well, and we would like to help. We encourage you to contact our customer care team at 1-800-672-6333 for ass...
stopped working in about 6 mos
Would Not Recommendthought I would love this one....stopped brewing in about 6 mos....used a couple times a day....
From mrcoffee.com
Wow, not cool at all. Usually when coffee makers stop working in such short time, it may need to be cleaned. We recommend cleaning your coffee maker a...
Other Reviews
Would Not RecommendI read many reviews on the Model BVMC-SJX33 Coffee Maker and many gave a bad review about this model failing too soon. But I didn't take the advice of the reviewers and purchased it anyway. Well now less than a year later it failed. I am sorry I didn't listen to the reviews of other customer. Stay away from this model. Also, registering your product does not guaranty warranty service, so save you receipt.
From mrcoffee.com
I apologize for the inconvenience. We want to help resolve this issue for you. Please contact Mr. Coffee Customer Service at (800) 672-6333 so that we...
reliability issues
Would Not RecommendThis is the second, and last, time that we purchase a Mr coffee. Two identical coffee makers that break, 1 in seven months of use, and the 2nd in only two months. I will never buy a Mr Coffee again.
From mrcoffee.com
I liked the Red one so we got it.
Would RecommendWe've had the red one in this model and have had it for 6 months now and LOVE IT!!!
From mrcoffee.com
Great Coffee Maker!!
Would RecommendOur family loves this coffee maker! Each morning we wake to the smell of fresh brewed coffee and it's ready for us when we start our day. We love the filter as it makes the coffee taste so wonderful. This is truly a wonderful coffee maker.
From mrcoffee.com
Convenient and easy
Would RecommendPerfect for my time and money It is functional and easy to use.
From mrcoffee.com
Great looking pot
Would RecommendWe bought this to replace our older maker, we love it! It's easy to use and stylish. The program feature is easy to set up and my coffee is ready when i get up. No more waiting. I especially like the "strong" feature too.
From mrcoffee.com
Good Coffee
Would RecommendMakes good coffee. It is a good value for the price.
From mrcoffee.com
The perfect cup when I get out of bed
Would RecommendMy husband bought this one for me as a gift because I was complaining about having to wait for the coffee to brew in the mornings. It's programmable which is AWESOME, but it's best feature is the strong brew option. I want my coffee as dark as the sky outside when it's that early, and the strong brew delivers. (It also makes a normal brew for the faint of heart.) I've tried others and will never buy another brand again!
From mrcoffee.com
We can absolutely understand your frustration, and we would like to restore your faith in Mr. Coffee. Please contact our customer care team at 1-800-6...