
Ratings & Reviews for Mr. Coffee 12-Cup Black Commercial/Residential Drip Coffee Maker
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has received mixed reviews. Some customers are satisfied with its performance, reliability, and features like the programmable timer and strong brew option. However, a significant number have experienced major issues, with the coffee maker frequently stopping working within 6-12 months. Common problems include the machine not brewing coffee at all, leaking, inconsistent performance, and complete breakdown. While a few praise the coffee quality and value when the product functions properly, the overall sentiment is one of disappointment and frustration with the lack of durability.
Customer review summary generated by AI, including incentivized reviews.Love it even though It isn't perfect.
Would RecommendBought October 2014, got used to setting basket in right and resolved the moisture problem by leaving the lid up awhile when the pot cut off. I love the filters and the coffee tastes better with it. The timer works great. Coffee perked and ready for hubby every morning. I know I should have cleaned it with vinegar or such by now. I have good intentions and bad habit of not following through. I usually get a couple of years before the pot gives up. Just admitting so folks know! My brew basket bot...
From mrcoffee.com
Disappointing
Would Not RecommendLike others, I've had this coffee maker for about 6 months and it quit working already. I've had Mr. Coffee units in the past that worked well but won't be buying this model again. If this is the quality of this brand now it may be time to make a switch. Pretty disappointing.
From mrcoffee.com
Poor
Would Not RecommendBought this about 3 months ago. Coffee takes forever to brew and has been cleaned 3 times!
From mrcoffee.com
We are here to make it all better and get you back to brewing as quickly as possible. We encourage you to reach out to our Coffee experts at 800-672-6...
Save Your Money
Would Not RecommendMy Mr. Coffee stopped working after only 4-1/2 months. I read lots of reviews and My Mr. Coffee stopped working after only 4-1/2 months. I read lots of reviews and wasn’t going to buy a Mr. Coffee but my husband decided this was the machine for him. I cautioned him about all the bad reviews across multiple sites but he insisted that we get this machine. Sad to say but I get to have my “I told you so” moment. When it worked, the coffee was ok but not great. The machine itself was cheap pla...
From mrcoffee.com
We are sorry to hear you've had a rough time with your SJX33GT coffeemaker, and will be more than happy to help get this resolved for you. Please give...
What Happened
Would Not RecommendI bought this for my wife for Christmas thinking it would hold up as well as our Mr. Coffee keurig has.... Boy was I wrong. It has stopped working, well let me rephrase that the coffee maker part quit working it does still tell time. 5 month's old and just quit. There weren't any warning signs just one morning lights turned on but didn't heat up and no coffee came out. I have always preferred the Mr. Coffee brand and I still do just a little disappointed on this one.
From mrcoffee.com
Oh no! I am sorry for the trouble you've had with your SJX33GT-RB and we hope you do give us the chance to make this right. Please give us a call at 8...
Was great until it wasn't
Would Not RecommendI bought this coffeemaker back in December after my refrigerator died. I had read reviews and thought that this would be a great bargain and it was... Until today when I went to make coffee and it would not work. No slow trickle that would indicate it needs a cleaning. No sputtering. Nothing. It will not even get hot. The lights come on but it will not brew. Really not looking forward to a coffeemaker hunt but I guess that is what I am going to do now. Wish me better luck with my next one.
From mrcoffee.com
I can assure you that we want you to keep you apart of the Mr.Coffee family. I encourage you to reach out to our coffee experts at 800-672-6333. We a...
it is nice looking
Would Not RecommendI bought this coffee maker 1 year ago (we always have mr.coffee makers) for the last 4 months it takes for ever to brew the coffee/ this morning I turned to coffee maker on at 6:30 am for 12 cups at 8:00am still only shows 6 cups and very noisy. Will never buy this one again.
From mrcoffee.com
Thank you for bringing this to our attention, and allow us to restore your faith back in to our brand. If you could, please contact Mr. Coffee custom...
Great features but doesn't last long
Would Not RecommendI have always loved Mr. Coffer for brewing a great cup of coffee! But this maker doesn't hold up to par! The first one we purchased had to back same day had a faulty burner it got hot the minute you plugged it in! So I returned it to the store and got anot her one but I got up Saturday morning a d my coffee wasn't done,investigating maker was full of water , grounds in the basket, and all lights on hot plate even warm! All I had in the pot was maybe a tablespoon of brewed coffee! I had to remove...
From mrcoffee.com
I'm very sorry to hear that this has happened, and we can certainly look into this further for you. We encourage you to give us a call at 1-800-672-6...
Big Disappointment
Would Not RecommendLasted less than a year....closest service center is 75 miles away.....shipping costs are more than the pots worth....if u buy this pot remember it won't last long and it's a throw away if it breaks....
From mrcoffee.com
I am sorry for the trouble you have experienced with your SJX model. We love to see what we can do to help you get back brewing tasty coffee again. Pl...
Not happy.
Would Not RecommendI have owned a Mr. Coffee for many of years. I realize they have to be replaced once in awhile but I have had to replace this one 3 times this year.
From mrcoffee.com
That sure is disappointing, and we would like to help restore your faith in your SJX33GT coffeemaker. Please give us a call at 800-672-6333. Our hours...
Buyer Beware
Would Not RecommendThis is the second coffee maker of this model I have purchased. The first one brewed the coffee and the Pot sensor always thought it was the thermos pot and would always turn off the warmer right when finished brewing even though I had the glass pot. The second one worked great for 2 months and then the display would be full of moisture and unreadable, which made the programing for delay brewing impossible 3 week later it quit working all together. I have had several Mr Coffee makers through the...
From mrcoffee.com
Thank you so much for bring this to our attention. We expect way better from coffee makers and we would like to make things right. Please give us a ca...
Very Disappointed!!
Would Not RecommendReceived this coffeemaker as a Christmas gift. Went to set it up to brew for yesterday morning and it would not turn on, no clock (have not had it for 6 months). Checked the outlet and it was working. Very disappointed!!! Our previous Mr. Coffee had lasted for years, till the burner finally started dying.
From mrcoffee.com
The last thing we want is for you to be disappointed with your SJX33GT model. Please give us the opportunity to turn your coffee experience into a gre...
Horrible!
Would Not RecommendIf I could have rated this coffee maker a ZERO , I would!! I bought this machine at Christmas time. It no longer works! Worst coffee maker ever!!!! Will never buy another Mr.Coffee machine. Not waking up to coffee is a terrible way to start the day!!
From mrcoffee.com
We do stand by our products 100% here at Mr.Coffee and we would like to be the brand who brings you joy in the mornings. Please call us at 1-800-672-6...
Annoyed
Would Not RecommendCarafe broke while we were unpacking. Apparently it's a fancy shape that other MrC carafes won't fit in. Awaiting my third shipment now. Received this a present so I feel like I should get it working. If I'd bought it myself I'd just chuck it all into a dumpster.
From mrcoffee.com
Thank you for bringing this to our attention. We have high expectations for our products here at Mr. Coffee, and I'm sorry to hear that our carafe ha...
TOTALLY UNHAPPY
Would Not RecommendMy husband bought me this coffee maker last year for mothers day and it only worked for a couple of months so I went out and bought a cheaper one but it was a Mr Coffee too and that just stopped working as well. The clock works and the lights come on but the hot plate doesn't get hot and it will not brew any coffee, second morning in a row that we have woke up to NO COFFEE .... NOT A HAPPY CAMPER!!!!!
From mrcoffee.com
Thank you so much for your feedback.I would like to see what we can do to help you get your coffee back to being hot and ready. So that we can provide...
Excellent coffee maker
Would RecommendI haven't had any trouble with this maker. Works fine. If the power goes out you do need to reprogram it or set the time when DST happens twice a year.
From mrcoffee.com
slow coffee maker
Would Not RecommendI bought this about 2 months ago, and it has always taken at least 30 minutes to brew coffee. I have bought Mr. Coffee before and they worked fine. I will not buy another Mr. Coffee product.
From mrcoffee.com
It sure sounds like your SJX33GT brewer is not upholding the standards that it should be. Let's make things right and get you back to brewing as quick...
Will not turn on
Would Not RecommendWe bought this coffee maker LESS than 4 months ago and, guess what, it will not brew coffee. This is disappointing, since we have always purchased Mr. Coffee. Did not know I needed to do research. I am glad I still had my mom's 1950's olive green electric percolating coffee pot. That still works!
From mrcoffee.com
Not being able to turn on your SJX coffeemaker is definitely a big deal. I assure you, we want to do what we can to make this right. Please reach out ...
Doesn't last
Would Not RecommendHave had this coffee maker for less than a year. Have had intermittent problems with it not working but yesterday it died for sure. No Sunday morning coffee! The water doesn't move from the reservoir. Totally disappointing.
From mrcoffee.com
We are so very sorry to hear that this has happened, and we would like to turn your experience around with your SJX33GT. At your earliest convenience,...
Quit working after two months
Would Not RecommendBought this coffee maker in February, woke up one morning in April to no coffee! From the other reviews, it seems to be the "norm"?
From mrcoffee.com
Let's get this sorted out. I encourage you to call us so that we can provide the best possible solution for you. We can be reached at 1-800-672-6333. ...
We certainly do not want you to be disappointed in your SJX33GT-RB model. Please allow us the opportunity to turn around your experience with Mr.Coffe...