Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has mixed reviews. Some customers are satisfied with its performance, features, and value, citing good taste, programmable functionality, and attractive design. However, many report issues with the product's durability and reliability, including problems such as leaking, incomplete brewing, malfunctioning warming plate, and poor build quality. Several customers had to replace the coffee maker multiple times due to these problems. The high rate of product failures is a significant concern for prospective buyers.
Customer review summary generated by AI, including incentivized reviews.Broke after 2 months.
Would Not RecommendI bought this coffee pot in mid-March. It was wonderful having a regular coffee machine again. However, it stopped working altogether two months after purchase. I poured the water in, put the right amount of coffee grounds in, turned it on and nothing. The water didn't drip, and the hot plate didn't even turn on. Of course after two months, I have either thrown away the receipt or lost it. The only receipt I have is a screen shot of the product purchased in the Walmart Savings Catchers App. I'm ...
From mrcoffee.com
Love the programmable features
Would Not RecommendI loved my Mr. Coffee advance programmable coffee maker until yesterday, went back for my second cup and the coffee was just warm. I tried everything to get it to work, nothing. Heating element is out only had a few months!
From mrcoffee.com
Oh no! That is just a bad way to start the morning off indeed. I want to help you get back to hot coffee, so please contact Mr. Coffee direct at (800)...
warming plate quits working after 3 months.
Would Not RecommendMy wife bought a mr coffee programmable coffee maker and the warming plate quit working within months. See loved the design and thought it a fluke so she bought another BVMC-SJX36GTWM but 3 months later the warming plate is not working. We will attempt the warranty process This time. Very disappointed.
From mrcoffee.com
A great design that won't keep your coffee warm is not the best start to our morning either. We would be happy to help you with the warranty process, ...
Worst coffeemaker
Would Not RecommendReceived for Christmas present and had no problems for a couple months. Now we have coffee grounds and overflow outside, under the coffee maker and overflow grounds inside the basket area. not buying another..going back to Black & Decker.
From mrcoffee.com
Oh no! Please don't go! We can definitely help you with this problem. If the grounds are overflowing, usually a new brew basket will fix the issue. Ou...
Very disappointed!!
Would Not RecommendI bought this coffee pot a couple months ago and at first I loved it then it started giving me all sorts of problems! For example I would put my coffee and water in and SEVERAL time the coffee didn't all go in the pot it would pour out crazy and run all over my counter! What a mess! And when you take your filters out coffee gets everywhere, it's just a mess! Wish I would've gotten a different coffee pot when I bought this one but it seemed like it would be a really good one, very disappointed!!
From mrcoffee.com
I can certainly understand your disappointment. No one wants to clean up a big mess after making coffee! I encourage you to reach out to our customer ...
I love the timer
Would RecommendMy Mr. Coffee works great after 6 years of brewing
From mrcoffee.com
Smooth operation
Would RecommendThis is a very good machine and lives up to its reputation as a CR best buy.
From mrcoffee.com
Poor Packaging
Would Not RecommendPurchased model # BVMC-SJX33GT . The coffeemaker was very difficult to remove from the box and carafe shattered when it fell to the floor. A new carafe cost $20.00 which is two-thirds of the price I paid for the whole thing. Needless to say I am very disappointed and perturbed about the whole thing .
From mrcoffee.com
Oh no! Thank you for the feedback on the packaging. We don't want you to feel let down about anything, so for assistance with accessories, please cont...
Not good for me
Would Not RecommendIt was good for three months until it stopped working
From mrcoffee.com
Three months is definitely not good for anyone! We would like to get you back to brewing as soon as we can, and hope you will call us at 1-800-672-633...
1095 DAYS IN A ROW!!!
Would RecommendI got this machine at a bargain outlet 3 years ago today. And this morning, after I give it it's 6 month white vinegar treatment, I will brew the 1096th daily 12 cup pot! I guess it's a keeper.....
From mrcoffee.com
Great machine!
Would RecommendI've had this for well over a year and have had no issues with it whatsoever. Extremely pleased with it.
From mrcoffee.com
not again
Would Not RecommendBought this for wife's Christmas present. (she wanted it) Works great most of the time, but too often something happens and coffee all over the place. Takes 20 minutes to clean inside and out. Don't know exactly why this happens, coffee filter gets clogged? and over flows everywhere. Never buy again.
From mrcoffee.com
We can definitely understand your frustration with your brewer. We don't like having a mess when we make our coffee either, and may be able to help wi...
pretty. but quit working
Would Not RecommendI bought this about 5 weeks ago and it quit brewing. Timer works still. .the lights all light up..but no coffee. I avoided buying a cheap maker in hope it would last..but UT 5 weeks? Not happy at all.
From mrcoffee.com
We can certainly understand how your brewer only working for 5 weeks would not make you happy. We definitely have high standards and expectations for ...
No Brew
Would Not RecommendI bought the red and black Mr Coffee maker about a year ago. It worked great till recently. It started to take for ever to brew. What used to take 10min for 2 cups took 30. Then yesterday it stopped brewing all together. It heats up and gets warm but nothing comes out. It's not right for something to give out in a year. If it is under warranty still I wouldn't know where my receipt is.
From mrcoffee.com
Thank you for sharing your experience with us. We hear you and would like to know more. We encourage you to contact our customer care department for a...
Short Life
Would Not RecommendLess than a year old. Put 6 cups of water in, lucky to get 4 cups of coffee out. Where does the other 2 cups go? Don't know. By the sounds of the unit it seems to be boiling the other 2 cups of water away, if thats possible.
From mrcoffee.com
Thanks for your comments. Your description indicates that your brewer is not currently living up to the high expectations and standards we have, and w...
very good purchase
Would RecommendLove the ease of using My new Mr.Coffee pot, and really like the design.
Verified Purchaser
Probem with filter system
Would Not RecommendFrom time to time the basket type filter slips down and allows coffee grounds to enter the carafe of coffee. The reason is that the movable arm that distributes the water into the filter is too short and does not distribute the water to the center of the filter. Instead the water enters the filter at the edge which weights down one edge of the filter allowing the grounds to bypass the filter paper. If the arm had been just a little longer the water would be distributed in the center of the coffe...
From mrcoffee.com
We appreciate your feedback and would like to share more information. We have found that if you dampen the edge of the coffee filter just slightly, th...
quitter
Would Not Recommendquit after 4 months. guess i need to start saving boxes for the warranties
From mrcoffee.com
Thank you for taking the time to share your review. We encourage you to contact our customer care team. We will be able to help you with a warranty cl...
Wow! That is very bad for just after 2 months. It sounds like its time for a cleaning, but if your warming plate is shorting out you need further assi...