Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has mixed reviews. Some customers are satisfied with its performance, features, and value, citing good taste, programmable functionality, and attractive design. However, many report issues with the product's durability and reliability, including problems such as leaking, incomplete brewing, malfunctioning warming plate, and poor build quality. Several customers had to replace the coffee maker multiple times due to these problems. The high rate of product failures is a significant concern for prospective buyers.
Customer review summary generated by AI, including incentivized reviews.Stopped working after a few months!
Would Not RecommendI bought this coffee maker a few months ago and it decided to stop working this week. It turns on, but the hot plate won't work and the water stays put. I expected this product to last much longer and I'm obviously disappointed I can't have my morning cup of joe.
From mrcoffee.com
Love the lights
Would Not RecommendBroke after 15 months. Now I'll get steam percolator for the stovetop, as it can't break., unless the stove breaks. Then I'll need a campfire. Aloha
From mrcoffee.com
Sad to hear that your coffee maker only lasted a little over a year. When it comes to coffee makers, you want to make sure you clean them at least onc...
Love this machine, BUT...
Would Not RecommendI bought this machine less than a year ago and today it decided that it would only brew a quarter pot of coffee. After several attempts to brew a full pot, I had to give up. I am so bummed. I am even more bummed now that I see that this is not an unusual problem for this particular machine.
From mrcoffee.com
quality
Would Not RecommendI received this coffee maker Christmas of 2014 and already it has stopped working. You would think a well known brand such as Mr coffee would be a better product. 18 month is very poor?
From mrcoffee.com
Yikes! Our coffee maker are definitely built to last longer than 18 months. It may be time for a cleaning, so make sure you are cleaning it once a mon...
mr coffee coffee maker
Would RecommendWe have been using this same model Mr Coffee maker for quite some time, and are happy with price and function.
Verified Purchaser
Disappointed
Would Not RecommendIve had this pot for 5 days and have Never been so frustrated with a coffee pot. Brew but the plate wont keep it hot, now its stuck on thermal. I don't need frustration just for my morning coffee. I think I'll get another 'black & decker', i only broke the glass carafe and my son got me this one as a gift
From mrcoffee.com
A nice hot cup of coffee is not too much to ask for, so I totally understand where you are coming from. The BVMC-SJXGT coffee maker has a 2hr auto shu...
Junk!
Would Not RecommendBought this this AM, ran water through as directed....That was it, does not work now!!
From mrcoffee.com
It sure does sound like your brewer isn't performing as we expect either, and we would like to help. Please call our customer care team at 1-800-672-6...
Very Poor Quality!
Would Not RecommendI have purchased two of these machines. Up to now, no problems. Today, with a house full of family reunion, I filled it with coffee and water and while perking, the water came out the bottom and spilled all over the counter! A messy flood! Upon further inspection, I found the hose at the heating element broke off and allowed all the water to flood out! Not very happy and you should replace my machine!
From mrcoffee.com
Yikes! A big mess like this during a family reunion seems quite stressful. I would be more than happy to help take that disappointment away today. Ple...
popping noise
Would Not RecommendAfter the brew, there's a popping/cracking noise..scared it will spark or something terrible. This is my second one, cause I liked my first one very well.
From mrcoffee.com
Not as good as you think
Not as good as you think... Just disappointed!!!!!
From mrcoffee.com
I can understand that some things are just difficult to operate at times, and I want to see what I can do for you here today. Please contact Mr. Coffe...
coffee pot
Would RecommendGood machine, very satisfied with pot. NOT HAPPY WITH THE TIME IT TOOK TO RECEIVE THE POT!!
From mrcoffee.com
I just love it!
Would RecommendI have bought different coffee maker brands in the past 30 years,( Yes even Mr. Coffee)They always last just around 5 to 6 months ( Had one that made it 1 week) and the stopped working. Now this Coffee maker I have been using it for well over 8 months and NO PROBLEMS! I use it every morning , I like I can pick my brew strength and it lets me know when my coffee is ready and when it shuts down. I do clean it every 2 weeks, just because I am like that. I know it wont last my life time, I trust in ...
From mrcoffee.com
Full features-easy to use-easy to clean.
Would RecommendEverything I was looking for in a coffee maker-and more!
From mrcoffee.com
coffee pot
Would RecommendI love the red color,looks awesome Now if it will let me put in cart,I will be happy
From mrcoffee.com
Leaked after 3 weeks of use
Would Not RecommendAt first we were very happy with the coffee it brewed however the first time we atttempted to brew 12 cups as opposed to our normal 6 cups dozen the water resevoir leaked all over the counter. The company was very nice to send me a replacement-- will see how that works!
From mrcoffee.com
A leaky brewer is certainly not the best way to start the day. I am happy to hear you were able to contact our customer care team, and that a replacem...
Junk .... Don't Waste Your Money
Would Not RecommendIt didn't even last 3 months when it quit working. This is the 2nd one I had. I thought the 1st might have been defective so I exchanged it for the same.
From mrcoffee.com
Thank you for bringing this to our attention. I am glad to hear that you were able to find a solution for your coffee needs. If you are sticking to th...
Love Mr. Coffee machines
Would RecommendThis makes the best coffee. I love that you can set the time for brewing before you even get up or when you have to be out of the house early.
From mrcoffee.com
Great Coffee system
Would RecommendOur 3 year old coffee brewer carafe broke, necessitating a run to Loews. We bought a Mr. Coffee 12 cup brewer/coffee maker, and are we glad that we did. A GREAT coffee maker.
Verified Purchaser
not work
I bouht this but the Water Heater dont work!! Its a new.
From mrcoffee.com
Well we cant have out here pumping out cold coffee. Go ahead and contact Mr. Coffee direct at (800) 672-6333, and lets get you some heat as soon as po...
Definitely sounds like a warming plate shortage. Quite annoying I must admit, but something very easy to take care of for us. Please contact Mr. Coffe...